[Bug 260991] New: in Scanner Module two scanners are displayed, but only one is present
https://bugzilla.novell.com/show_bug.cgi?id=260991 Summary: in Scanner Module two scanners are displayed, but only one is present Product: openSUSE 10.3 Version: Alpha 2plus Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: christophe@veber.de QAContact: jsrain@novell.com One USB scanner is attached to my computer, but the dialog windows in yast2/scanner shows two lines. Desired behaviour: Only one line per scanner, all editable properties accessible via Edit-Button. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=260991 ------- Comment #1 from christophe@veber.de 2007-04-04 14:07 MST ------- Created an attachment (id=129050) --> (https://bugzilla.novell.com/attachment.cgi?id=129050&action=view) Screenshot to demonstrate behaviour. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=260991 mhorvath@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |christophe@veber.de ------- Comment #2 from mhorvath@novell.com 2007-04-05 07:48 MST ------- Please attach your yast logs (http://en.opensuse.org/Bugs/YaST), and output of 'hwinfo --scanner'. Please unplug the scanner then plug it in and post output of 'dmesg' and 'hal-device'. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=260991 ------- Comment #3 from christophe@veber.de 2007-04-06 11:37 MST ------- Created an attachment (id=129713) --> (https://bugzilla.novell.com/attachment.cgi?id=129713&action=view) full output of hwinfo on comment#2: "hwinfo --scanner" yields empty output on my computer -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=260991 ------- Comment #4 from christophe@veber.de 2007-04-06 11:39 MST ------- Created an attachment (id=129714) --> (https://bugzilla.novell.com/attachment.cgi?id=129714&action=view) outpt of dmesg after unplugging & reconnecting scanner requested in comment#2 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=260991 ------- Comment #5 from christophe@veber.de 2007-04-06 11:40 MST ------- Created an attachment (id=129715) --> (https://bugzilla.novell.com/attachment.cgi?id=129715&action=view) outpt of hal-devicere after unplugging & reconnecting scanner requested in comment#2 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=260991 ------- Comment #6 from mhorvath@novell.com 2007-04-12 06:58 MST ------- Thank you. Please attach also your yast logs as per http://en.opensuse.org/Bugs/YaST -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=260991 ------- Comment #7 from christophe@veber.de 2007-04-19 13:47 MST ------- Created an attachment (id=132639) --> (https://bugzilla.novell.com/attachment.cgi?id=132639&action=view) Logs in 10.3. Alpha3 Behavior still reproducible in 10.3Alpha3: -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=260991 mhorvath@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |jsmeix@novell.com |screening@forge.provo.novell| |.com | Status|NEEDINFO |NEW Info Provider|christophe@veber.de | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=260991 jsmeix@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WONTFIX ------- Comment #8 from jsmeix@novell.com 2007-04-20 07:23 MST ------- There is nothing I can do. YaST uses the tool sane-find-scanner (from the SANE project) to autodetect scanners. sane-find-scanner finds two "scanners": -------------------------------------------------------------------- USB scanner (vendor=0x04a9 [Canon], product=0x221c [CanoScan], chip=GL841) at libusb:005:003 -------------------------------------------------------------------- and -------------------------------------------------------------------- USB scanner (vendor=0x067b, product=0x2303) at libusb:004:002 -------------------------------------------------------------------- I assume only the first one is actually a scanner and this is set up correctly with the "genesys" driver and after it was set up YaST shows it as configured scanner. I assume the second one is actually no scanner and it is still shown as not configured device. The background reason is that there is no USB device class for scanners. Therefore USB scanners use the unspecific USB device class "255 Vendor Specific Class" (see the "lsusb -v" output) and all what sane-find-scanner can do is to report all USB devices with the device class 255 as possible USB scanners. But the class 255 is also used by other unspecific USB devices and I assume your USB device with vendor=0x067b, product=0x2303 is such an other unspecific USB device. See the "lsusb -v" output what it actually is. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=260991#c9 --- Comment #9 from Johannes Meixner <jsmeix@novell.com> 2007-09-14 03:05:13 MST --- For openSUSE 10.3 I added the info to the help text that USB devices which are no scanners might be detected as a USB scanner. For an attempt how it could be avoided in the future, see the enhancement request bug #310518. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=260991 User christophe@veber.de added comment https://bugzilla.novell.com/show_bug.cgi?id=260991#c10 Christophe Veber <christophe@veber.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #10 from Christophe Veber <christophe@veber.de> 2008-04-05 12:25:05 MST --- issues are either verified or better or open issue is irrelevant => status changed to CLOSED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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