[Bug 737618] New: Failed to obtain authentication.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c0 Summary: Failed to obtain authentication. Classification: openSUSE Product: openSUSE 12.1 Version: Final Platform: i586 OS/Version: Other Status: NEW Severity: Major Priority: P5 - None Component: KDE4 Applications AssignedTo: kde-maintainers@suse.de ReportedBy: barthel.daniel@gmail.com QAContact: qa@suse.de Found By: --- Blocker: --- apper tells me that several updates are available. When I try to install them, I only get the following error message: Failed to obtain authentication. I am not even asked for the root password. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c1 Will Stephenson <wstephenson@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |wstephenson@suse.com InfoProvider| |barthel.daniel@gmail.com --- Comment #1 from Will Stephenson <wstephenson@suse.com> 2011-12-19 20:56:10 UTC --- Is polkit-kde-authentication-agent-1 running before you try to install them? Is it running afterwards? What is the output of rpm -q --changelog polkit-kde-agent-1 |head ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c2 --- Comment #2 from Daniel Barthel <barthel.daniel@gmail.com> 2011-12-20 11:07:23 UTC --- rpm -q --changelog polkit-kde-agent-1 | head: * Do Nov 17 2011 wstephenson@suse.com - Remove unimplemented 'Remember authorization' UI (bnc#680586) - Always show the password request dialog in front - Autorestart on crash so Polkit continues to work * Mo Sep 05 2011 mlin@suse.com - add %kde4_runtime_requires macro to have the right versioned dependency -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c3 --- Comment #3 from Daniel Barthel <barthel.daniel@gmail.com> 2011-12-21 12:26:37 UTC --- if polkit-kde-authentication-agent-1 running befor i try to install i dont knew. the problem happened first after i switched from kpack to apper -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c Daniel Barthel <barthel.daniel@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Major |Critical -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c4 Joseph Mulloy <jdmulloy@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jdmulloy@gmail.com --- Comment #4 from Joseph Mulloy <jdmulloy@gmail.com> 2012-02-16 04:59:04 UTC --- I just got this same issue on my Laptop. I've used Apper before on this install without running into this issue. I ran tail -f on /var/log/YaST2/y2log and got nothing. Is there a log for Apper I can look at to debug this? I'm on AMD64, if that's at all relevant, which I doubt. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c5 --- Comment #5 from Christian Trippe <ctrippe@opensuse.org> 2012-02-18 18:33:11 UTC --- *** Bug 737531 has been marked as a duplicate of this bug. *** http://bugzilla.novell.com/show_bug.cgi?id=737531 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c6 --- Comment #6 from Joseph Mulloy <jdmulloy@gmail.com> 2012-02-18 21:42:07 UTC --- (In reply to comment #1)
Is polkit-kde-authentication-agent-1 running before you try to install them? Is it running afterwards?
What is the output of
rpm -q --changelog polkit-kde-agent-1 |head ?
On my laptop polkit-kde-authentication-agent-1 wasn't running after the failure. Are there any pertinent logs I should look at? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c7 Dominik Baumann <dominik.baumann@geekmail.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW CC| |dominik.baumann@geekmail.de InfoProvider|barthel.daniel@gmail.com | --- Comment #7 from Dominik Baumann <dominik.baumann@geekmail.de> 2012-03-12 22:49:27 UTC --- I can confirm the bug with a fresh installation of opensuse-12.1 (*), without any online updates applied yet. polkit-kde-authentication-agent-1 running?: ------------------------------------------- This process is running before clicking the apper icon in system tray, and even before apper icon appears in system tray. Still runs when error message appears, and also when closed it and the apper dialogue (apper icon still present in system tray): user 6213 0.1 0.7 69544 14908 ? Sl 22:02 0:00 /usr/lib/kde4/libexec/polkit-kde-authentication-agent-1 -------------------------------------------- % rpm -q --changelog polkit-kde-agent-1 |head * Mon Sep 05 2011 mlin@suse.com - add %kde4_runtime_requires macro to have the right versioned dependency * Thu Aug 18 2011 toddrme2178@gmail.com - Updated URL - Removed redundant buildrequires - Added %suse_update_desktop_file (fix for RPMLINT warning) - Added %kde_post_install (fix for RPMLINT warning) - Cleaned up spec file formatting --------------------------------------------- (*If it matters: It's a virtual machine (VirtualBox) and i access it per NX. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c8 --- Comment #8 from Dominik Baumann <dominik.baumann@geekmail.de> 2012-03-14 22:37:51 UTC ---
I can confirm the bug with a fresh installation of opensuse-12.1 (*), without any online updates applied yet.
Meanwhile i applied the updates with "yast online_updates", but problem still exists: -------------------------------------------- % rpm -q --changelog polkit-kde-agent-1 |head * Thu Nov 17 2011 wstephenson@suse.com - Remove unimplemented 'Remember authorization' UI (bnc#680586) - Always show the password request dialog in front - Autorestart on crash so Polkit continues to work * Mon Sep 05 2011 mlin@suse.com - add %kde4_runtime_requires macro to have the right versioned dependency * Thu Aug 18 2011 toddrme2178@gmail.com --------------------------------------------- Many newbies who rely on the update mechanism opensuse provides at the first place will not be able to keep their system up to date. Apart from the bad effect that they will be confused about what is going wrong, or wondering wether they are doing something wrong. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c9 Axel Schneider <axel.schneider.1@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P1 - Urgent CC| |axel.schneider.1@gmail.com Component|KDE4 Applications |KDE4 Applications Platform|i586 |x86-64 Product|openSUSE 12.1 |openSUSE 12.3 OS/Version|Other |openSUSE 12.2 --- Comment #9 from Axel Schneider <axel.schneider.1@gmail.com> 2013-03-16 19:05:22 UTC --- (In reply to comment #8)
I can confirm the bug with a fresh installation of opensuse-12.1 (*), without any online updates applied yet.
Meanwhile i applied the updates with "yast online_updates", but problem still exists:
-------------------------------------------- % rpm -q --changelog polkit-kde-agent-1 |head * Thu Nov 17 2011 wstephenson@suse.com - Remove unimplemented 'Remember authorization' UI (bnc#680586) - Always show the password request dialog in front - Autorestart on crash so Polkit continues to work
* Mon Sep 05 2011 mlin@suse.com - add %kde4_runtime_requires macro to have the right versioned dependency
* Thu Aug 18 2011 toddrme2178@gmail.com ---------------------------------------------
Many newbies who rely on the update mechanism opensuse provides at the first place will not be able to keep their system up to date. Apart from the bad effect that they will be confused about what is going wrong, or wondering wether they are doing something wrong.
-- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c10 --- Comment #10 from Axel Schneider <axel.schneider.1@gmail.com> 2013-03-16 19:10:31 UTC --- Oh I love this bug. It's like a good old friend. Sometime it's gone, than there's an Update and it's back and when the next update appears it's maybe gone and so on. Seems to me the Polkit Programmes have really fun. I can imagine how they work. It's a little bit like "Big Bang Theorie", I think: "Come on! Let`s put i back in the sources!" "Sure? It's only 2 Updates away, that wie take it out..." "Yeah. But I need a good laugh...." Have Fun! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c11 Raymond Wooninck <tittiatcoke@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |tittiatcoke@gmail.com InfoProvider| |axel.schneider.1@gmail.com --- Comment #11 from Raymond Wooninck <tittiatcoke@gmail.com> 2013-03-17 09:58:15 UTC --- @Axel, Which openSUSE release are you running and which KDE version ? For 12.3 both PackageKit and Apper were heavily updated and also the zypp backend for PackageKit got a big haul over. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c12 --- Comment #12 from Roland Kurmann <info@scito.ch> 2013-07-21 09:52:05 UTC --- I had this problem. The steps described in the OpenSuse Forum http://forums.opensuse.org/deutsch-german/hilfe-und-helfen/installation-admi... solved my problem. It was a configuration problem in /etc/pam.d during the migration of 12.2 to 12.3. - Removing the symlinks in /etc/pam.d, - calling "/usr/sbin/pam-config -c", - calling "/usr/sbin/pam-config -a --systemd" and - rebooting solved my problem. This information might help here too. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c13 Hrvoje Senjan <hrvoje.senjan@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |hrvoje.senjan@gmail.com --- Comment #13 from Hrvoje Senjan <hrvoje.senjan@gmail.com> 2013-07-22 20:29:05 UTC --- (In reply to comment #12)
I had this problem. The steps described in the OpenSuse Forum http://forums.opensuse.org/deutsch-german/hilfe-und-helfen/installation-admi... solved my problem. It was a configuration problem in /etc/pam.d during the migration of 12.2 to 12.3.
That would be bug 812462. @Axel, can you try to provide information required in comment 11 ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c Alberto Planas Dominguez <aplanas@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status Whiteboard| | GOLD -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=737618 https://bugzilla.novell.com/show_bug.cgi?id=737618#c14 Arrigo Marchiori <ardovm@yahoo.it> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ardovm@yahoo.it --- Comment #14 from Arrigo Marchiori <ardovm@yahoo.it> 2014-01-04 16:41:15 UTC --- Hello, I had the same problem and solution as Roland Kurmann. I believe this was it bug 812462 for me as well, including the fact that the symlinks in /etc/pam.d were overwritten as regular files, therefore /usr/sbin/pam-config could not fix them. This happened during an upgrade of OpenSUSE 12.2 to 12.3, on an x86_64 system. I hope this can help. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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