[Bug 559046] New: Cannot configure SCSI scanner with YaST - detection fails
http://bugzilla.novell.com/show_bug.cgi?id=559046 http://bugzilla.novell.com/show_bug.cgi?id=559046#c0 Summary: Cannot configure SCSI scanner with YaST - detection fails Classification: openSUSE Product: openSUSE 11.2 Version: Final Platform: x86-64 OS/Version: openSUSE 11.2 Status: NEW Severity: Major Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: alexander.koenig@koenig-a.de QAContact: jsrain@novell.com Found By: --- Blocker: --- Created an attachment (id=329905) --> (http://bugzilla.novell.com/attachment.cgi?id=329905) Yast logs User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; de; rv:1.9.1.5) Gecko/20091103 SUSE/3.5.5-1.1.2 Firefox/3.5.5 When I try to configure my SCSI scanner on openSUSE 11.2 the YaST scanner configuration module does not detect it and I am unable to configure it. I suspect that this is because the module uses hp-probe internally (according to /var/log/messages), which seems not to look for SCSI devices at all. Detection, configuration and usage of the scanner works perfectly on openSUSE 11.1 installed on another partition of the same computer. Because of bug 548108 I had to install 11.2 with "acpi=ht" and also boot with this kernel parameter. Reproducible: Always Steps to Reproduce: 1. Attach SCSI scanner to system 2. boot 3. Call up YaST scanner configuration module Actual Results: Scanner is not detected Expected Results: Scanner is detected and configured for sane - CPU: AMD Phenom X4 9550 4x2.2GHz (95W) 65nm Quad Core - Memory: 4GB - 2x2048MB DDR2-800 CL5, Dual Channel 2x1024MB - Motherboard: GIGABYTE GA-MA770-DS3, AMD 770 / SB600 chipsets - Graphics: NVidia GeForce 7300 GS, 256MB, TV-Out, DVI, PCIe - Floppy: 1.44MB - 1. hard disk: 500GB Seagate 7200 RPM SATA II - 2. hard disk: 500GB Seagate 7200 RPM SATA II - DVD-ROM: Optiarc DDU 1615 16x/48x, IDE - DVD-RW: NEC AD-7200, IDE - SCSI-Controller: Adaptec 2940 SCSI adapter, SCSI ID: 7 - Tape Streamer: Seagate (CONNER) CTT8000-S SCSI Tr 4, SCSI ID: 4 - Scanner: UMAX Astra 610S SCSI SCSI ID: 5 - Card Reader: Apacer AE101, 16 card types - DVB Controller: Technotrend/Hauppauge DVB card rev2.1 - Modem: ELSA MicroLink 56k basic V90 - Webcam: Lifetec LT 9338 USB Camera Y2logs is attached Output of lsscsi: 0:0:0:0] disk ATA ST3500820AS SD36 /dev/sda [2:0:0:0] disk ATA ST3500820AS SD36 /dev/sdb [4:0:0:0] disk Generic USB SD Reader 1.00 /dev/sdc [4:0:0:1] disk Generic USB CF Reader 1.01 /dev/sdd [4:0:0:2] disk Generic USB xD/SM Reader 1.02 /dev/sde [4:0:0:3] disk Generic USB MS Reader 1.03 /dev/sdf [5:0:0:0] cd/dvd SONY DVD-ROM DDU1615 GYN2 /dev/sr0 [5:0:1:0] cd/dvd Optiarc DVD RW AD-7200A 1.06 /dev/sr1 [7:0:4:0] tape CONNER CTT8000-S 1.17 /dev/st0 [7:0:5:0] scanner UMAX Astra 610S V1.3 - [8:0:0:0] disk SanDisk Cruzer Micro 0.1 /dev/sdg Output of sane-find-scanner: # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. found SCSI scanner "UMAX Astra 610S V1.3" at /dev/sg9 # Your SCSI scanner was detected. It may or may not be supported by SANE. Try # scanimage -L and read the backend's manpage. Note: sane-find-scanner hangs after printing this. scanimage -L hangs without any output Both processes cannot be terminated - even with kill -9 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=559046 http://bugzilla.novell.com/show_bug.cgi?id=559046#c1 --- Comment #1 from Alexander König <alexander.koenig@koenig-a.de> 2009-11-30 21:06:37 UTC --- Problem is caused by USB webcam, see bug 559306 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=559046 http://bugzilla.novell.com/show_bug.cgi?id=559046#c2 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED CC| |jsmeix@novell.com Resolution| |DUPLICATE --- Comment #2 from Johannes Meixner <jsmeix@novell.com> 2009-12-01 11:07:55 UTC --- /usr/lib/YaST2/bin/autodetect_scanners calls "hp-probe -busb -escan" only to detect scanner units in HP all-in-one USB devices because those devices could be supported by the HPLIP software. Usual HP SCSI scanners are not supported by HPLIP and therefore detected as usual via sane-find-scanner. I am not at all an expert regarding low-level USB stuff. Regarding your USB webcam it might help to find out if additional kernel modules are loaded when you reboot see which kernel modules are loaded without the USB webcam and then plug in the USB webcam. If additional kernel modules are loaded now, the root cause of the issue might be in one of these kernel modules. *** This bug has been marked as a duplicate of bug 559306 *** http://bugzilla.novell.com/show_bug.cgi?id=559306 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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