[Bug 719532] New: Tumbleweed: Printing black areas not drawn

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21 Sep 2011 21 Sep '11

15:54

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c0 Summary: Tumbleweed: Printing black areas not drawn Classification: openSUSE Product: openSUSE 11.4 Version: Factory Platform: x86-64 OS/Version: openSUSE 11.4 Status: NEW Severity: Major Priority: P5 - None Component: Printing AssignedTo: jsmeix@suse.com ReportedBy: roger.larsson@e-gatan.se QAContact: jsmeix@suse.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:6.0.2) Gecko/20100101 Firefox/6.0.2 Can this be reproduced like bug #692356 Epson Photo RX620 Saw that there were some updates to Tumbleweed but none that looks related to printing... Reproducible: Always Steps to Reproduce: 1. lpr (the attached file) 2. 3. Actual Results: Missing black rectangular areas (will add scan later) Interesting: Now only blacks in the above picture was missing (looks like a outline with square inner sections not drawn black). Earlier attempts even the black in the below picture has been affected... Expected Results: Solid black in black areas Using okular and force rasterization works correct -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

21 Sep 21 Sep

15:55

New subject: [Bug 719532] Tumbleweed: Printing black areas not drawn

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c1 --- Comment #1 from Roger Larsson 2011-09-21 15:55:04 UTC --- Created an attachment (id=452267) --> (http://bugzilla.novell.com/attachment.cgi?id=452267) File that shows the problem -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

20:15

New subject: [Bug 719532] Tumbleweed: Printing black areas not drawn

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c2 --- Comment #2 from Roger Larsson 2011-09-21 20:15:15 UTC --- Created an attachment (id=452323) --> (http://bugzilla.novell.com/attachment.cgi?id=452323) Greyscale scan of the output -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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22 Sep 22 Sep

06:14

New subject: [Bug 719532] Tumbleweed: Printing black areas not drawn

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c3 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |roger.larsson@e-gatan.se --- Comment #3 from Johannes Meixner 2011-09-22 06:14:19 UTC --- You mentioned bug #692356 which is about wrong scaled characters but this bug #719532 seems to be a different issue. Is it correct that you have "-dDisableFAPI=true" in /usr/lib/cups/filter/pstoraster according to https://bugzilla.novell.com/show_bug.cgi?id=692356#c17 but this does not help here? Does it happen for black areas in any file format? Does it also happen for black areas in PostScript files? E.g. try /usr/share/ghostscript/9.00/examples/colorcir.ps Does it happen for black areas only in any PDF file? Does it happen for black areas only in particular PDF files? You wrote "okular and force rasterization works". Does printing the PDF from the Adobe Reader also work? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

19 Nov 19 Nov

00:23

New subject: [Bug 719532] Tumbleweed: Printing black areas not drawn

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c5 Roger Larsson changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|NORESPONSE | --- Comment #5 from Roger Larsson 2011-11-19 00:23:50 UTC --- Noticed today that I had got a response of this issue... (Gutenprint 5.2.7-30.1-x86_64) Yes, this is a different issue. But in bug #692356 you found a way to reproduce that problem without a printer... No -dDisableFAPI=true does not help. Color circle prints OK Converting the PDF to PS using pdf2ps (no options) works (prints OK)...!? (Bug in builtin pdf to ps convertion?) Do not print this kinds of documents often... Acrobat Reader, works! But using the command line that it says it uses does not... (does it convert to ps before printing?) lpr -P epsonstylusphotorx620 -o PageSize=A4 -o PageRegion=A4 -o ColorModel=RGB -o StpColorPrecision=Normal -o MediaType=Plain -o InputSlot=Standard -o StpQuality=Standard -o Resolution=361x360dpi -o OutputOrder=Reverse -o StpiShrinkOutput=Shrink -o StpCDInnerRadius=None -o StpInkSet=None -o StpFullBleed=False -o StpFeedSequence=None -o StpPrintingDirection=None -o StpWeave=None -o StpCDOuterDiameter=329 -o StpCDInnerDiameter=121 -o StpCDXAdjustment=0 -o StpCDYAdjustment=0 -o StpCDAllowOtherMedia=False -o StpInkType=None -o StpBandEnhancement=None -o StpColorCorrection=None -o StpBrightness=None -o StpFineBrightness=None -o StpContrast=None -o StpFineContrast=None -o StpSaturation=None -o StpFineSaturation=None -o StpImageType=TextGraphics -o StpCyanDensity=None -o StpFineCyanDensity=None -o StpMagentaDensity=None -o StpFineMagentaDensity=None -o StpYellowDensity=None -o StpFineYellowDensity=None -o StpBlackDensity=None -o StpFineBlackDensity=None -o StpDensity=None -o StpFineDensity=None -o StpDitherAlgorithm=None -o StpLinearContrast=False -o StpGamma=None -o StpFineGamma=None -o StpCyanGamma=None -o StpFineCyanGamma=None -o StpMagentaGamma=None -o StpFineMagentaGamma=None -o StpYellowGamma=None -o StpFineYellowGamma=None -o StpBlackGamma=None -o StpFineBlackGamma=None -o StpCyanBalance=None -o StpFineCyanBalance=None -o StpMagentaBalance=None -o StpFineMagentaBalance=None -o StpYellowBalance=None -o StpFineYellowBalance=None -o StpDropSize1=None -o StpFineDropSize1=None -o StpDropSize2=None -o StpFineDropSize2=None -o StpDropSize3=None -o StpFineDropSize3=None -o StpLightCyanValue=None -o StpFineLightCyanValue=None -o StpLightCyanTrans=None -o StpFineLightCyanTrans=None -o StpLightCyanScale=None -o StpFineLightCyanScale=None -o StpLightMagentaValue=None -o StpFineLightMagentaValue=None -o StpLightMagentaScale=None -o StpFineLightMagentaScale=None -o StpLightMagentaTrans=None -o StpFineLightMagentaTrans=None -o StpGray3Value=None -o StpFineGray3Value=None -o StpGray2Value=None -o StpFineGray2Value=None -o StpGray1Value=None -o StpFineGray1Value=None -o StpHGray5Value=None -o StpFineHGray5Value=None -o StpHGray5Trans=None -o StpFineHGray5Trans=None -o StpHGray5Scale=None -o StpFineHGray5Scale=None -o StpHGray4Value=None -o StpFineHGray4Value=None -o StpHGray4Trans=None -o StpFineHGray4Trans=None -o StpHGray4Scale=None -o StpFineHGray4Scale=None -o StpHGray3Value=None -o StpFineHGray3Value=None -o StpHGray3Trans=None -o StpFineHGray3Trans=None -o StpHGray3Scale=None -o StpFineHGray3Scale=None -o StpHGray2Value=None -o StpFineHGray2Value=None -o StpHGray2Trans=None -o StpFineHGray2Trans=None -o StpHGray2Scale=None -o StpFineHGray2Scale=None -o StpHGray1Value=None -o StpFineHGray1Value=None -o StpHGray1Trans=None -o StpFineHGray1Trans=None -o StpHGray1Scale=None -o StpFineHGray1Scale=None -o StpBlackTrans=None -o StpFineBlackTrans=None -o StpGCRLower=None -o StpFineGCRLower=None -o StpGCRUpper=None -o StpFineGCRUpper=None -o StpInkLimit=None -o StpFineInkLimit=None -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

21 Nov 21 Nov

14:05

New subject: [Bug 719532] Tumbleweed: Printing black areas not drawn

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c6 --- Comment #6 from Roger Larsson 2011-11-21 14:05:42 UTC --- Got a clue! Tried with all LanguageLevels for pdf2ps - all worked. So how does CUPS do it? Found cupsfilter This postscript file gives the errounous result when printing but looks OK when viewed in okular! Two questions to investigate... 1) ps2ps - optimization stage? 2) Why do I get the DEBUG output? Have I modified some file in a way that it can't be updated Will investigate later. # cupsfilter -m printer/foo HallowPrint.pdf > HallowPrint-cupsfilter.ps DEBUG: argv[0]="cupsfilter" DEBUG: argv[1]="1" DEBUG: argv[2]="root" DEBUG: argv[3]="HallowPrint.pdf" DEBUG: argv[4]="1" DEBUG: argv[5]="" DEBUG: argv[6]="HallowPrint.pdf" DEBUG: envp[0]="<CFProcessPath>" DEBUG: envp[1]="CONTENT_TYPE=application/pdf" DEBUG: envp[2]="CUPS_DATADIR=/usr/share/cups" DEBUG: envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts" DEBUG: envp[4]="CUPS_SERVERBIN=/usr/lib/cups" DEBUG: envp[5]="CUPS_SERVERROOT=/etc/cups" DEBUG: envp[6]="LANG=sv_SE.UTF8" DEBUG: envp[7]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin" DEBUG: envp[8]="PPD=/usr/share/cups/model/laserjet.ppd" DEBUG: envp[9]="RIP_MAX_CACHE=256m" DEBUG: envp[10]="USER=root" INFO: pdftops (PID 2164) started. DEBUG: Started filter pdftops (PID 2165) DEBUG: Started filter pstops (PID 2166) DEBUG: slow_collate=0, slow_duplex=0, slow_order=0 DEBUG: Before copy_comments - %!PS-Adobe-3.0 DEBUG: %!PS-Adobe-3.0 DEBUG: %%Creator: Writer DEBUG: %%LanguageLevel: 2 DEBUG: %%DocumentSuppliedResources: (atend) DEBUG: %%DocumentMedia: plain 595 842 0 () () DEBUG: %%BoundingBox: 0 0 595 842 DEBUG: %%Pages: 1 DEBUG: %%EndComments DEBUG: Before copy_prolog - %%BeginDefaults DEBUG: Before copy_setup - %%BeginSetup DEBUG: Before page loop - %%Page: 1 1 DEBUG: Copying page 1... PAGE: 1 1 DEBUG: pagew = 576.0, pagel = 720.0 DEBUG: bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792 DEBUG: PageLeft = 18.0, PageRight = 594.0 DEBUG: PageTop = 756.0, PageBottom = 36.0 DEBUG: PageWidth = 612.0, PageLength = 792.0 DEBUG: Wrote 1 pages... DEBUG: PID 2165 (pdftops) exited with no errors. DEBUG: PID 2166 (pstops) exited with no errors. INFO: pdftops (PID 2164) exited with no errors. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

14:09

New subject: [Bug 719532] Tumbleweed: Printing black areas not drawn

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c7 --- Comment #7 from Roger Larsson 2011-11-21 14:09:43 UTC --- Created an attachment (id=463174) --> (http://bugzilla.novell.com/attachment.cgi?id=463174) output from cupsfilter Oh, noted that cupsfilter uses 'pdftops' and not 'pdf2ps'... hmm... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

14:27

New subject: [Bug 719532] Tumbleweed: Printing black areas not drawn

...

file HallowPrint.ps HallowPrint.ps: cannot open `HallowPrint.ps' (No such file or directory) pdftops HallowPrint.pdf file HallowPrint.ps HallowPrint.ps: PostScript document text conforming DSC level 3.0, Level 2 mv HallowPrint.ps HallowPrint-pdftops-PSLVL2.ps lpr HallowPrint-pdftops-PSLVL2.ps which pdftops /usr/bin/pdftops /usr/bin/pdftops

...

rpm -q -f /usr/bin/pdftops

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c8 --- Comment #8 from Roger Larsson 2011-11-21 14:27:48 UTC --- Created an attachment (id=463177) --> (http://bugzilla.novell.com/attachment.cgi?id=463177) output from pdftops - directly printing gives erronous result Conversation to ps from pdf using pdftops gives errous prints! But it looks correct in 'okular' 0.12.5 and in 'gs' GPL Ghostscript 9.00 (2010-09-14) pdftops version 0.14.4 poppler-tools-0.14.4-6.1.x86_64 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

22 Nov 22 Nov

10:21

New subject: [Bug 719532] Tumbleweed: pdftops: results PS where black areas are not printed

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c9 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |NEEDINFO InfoProvider| |bili@suse.com Summary|Tumbleweed: Printing black |Tumbleweed: pdftops: |areas not drawn |results PS where black | |areas are not printed --- Comment #9 from Johannes Meixner 2011-11-22 10:21:11 UTC --- When you print a PDF, the CUPS filtering system runs first of all /usr/lib/cups/filter/pdftops which is only a wrapper that calls /usr/bin/pdftops which actually converts PDF to PS. /usr/bin/pdftops belongs to the poppler-tools RPM and its package maintainer is Bin Li. Perhaps the root cause is in /usr/bin/pdftops ? Bin Li, could you have a look at this issue to find out whether or not the root cause is in pdftops that black areas are not printed when the PostScript is made by pdftops from a PDF. Roger Larsson, when you print a PDF from the Adobe Reader, the Adobe Reader itself converts the PDF to PS so that the Adobe Reader sends PS to CUPS. Apparently the Adobe Reader PDF to PS conversion works best here (it is known that often the Adobe Reader works best to print PDF) to that at least for now you should use the Adobe Reader to print PDF (regardless that the Adobe Reader is non-free software). You may have a look at "Background Information" in http://en.opensuse.org/SDB:How_to_Report_a_Printing_Issue and for some more detail you may have a look at "The Filter" in http://en.opensuse.org/SDB:CUPS_in_a_Nutshell /usr/sbin/cupsfilter is a binary which does via commandline the same as the CUPS filtering system does when printing, see "man cupsfilter". -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

12:01

New subject: [Bug 719532] Tumbleweed: pdftops: results PS where black areas are not printed

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c10 --- Comment #10 from Roger Larsson 2011-11-22 12:01:21 UTC --- Johannes Meixner, you might be a bit to fast to blame pdftops... If I bring it up in 'okular' or 'gs' it views correctly. So the output PS file might be OK - try to print it on a PS printer or render it with pstopnm or to tiff

...

cupsfilter -p ppd/epsonstylusphotorx620.ppd -m image/tiff /home/roger/Documents/OpenSuSE/BUGS/HallowPrint-pdftops-PSLVL2.ps > /home/roger/Documents/OpenSuSE/BUGS/HallowPrint-pdftops-PSLVL2-epson.tiff This results in correct output.

I put most of the blame on the postscript renderer. (pdftops uses some feature not used by pdf2ps thad does not render correctly) Maybe even low level problem - might use some rectangle drawing ESC command not imlemented on my printer... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

12:11

New subject: [Bug 719532] Tumbleweed: pdftops: results PS where black areas are not printed

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c11 --- Comment #11 from Johannes Meixner 2011-11-22 12:11:11 UTC --- I do not blame pdftops - if I did, I would have re-assigned the issue to the poppler-tools package maintainer. I only asked the poppler-tools package maintainer for help via "needinfo" - I humbly hope this is allowed. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

23 Dec 23 Dec

15:23

New subject: [Bug 719532] Tumbleweed: pdftops: results PS where black areas are not printed

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c12 --- Comment #12 from Roger Larsson 2011-12-23 15:23:38 UTC --- Any news on this issue - got hurt by it again today... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

9 Feb 9 Feb

16:39

New subject: [Bug 719532] Tumbleweed: pdftops: results PS where black areas are not printed

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c13 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- InfoProvider|bili@suse.com |roger.larsson@e-gatan.se --- Comment #13 from Johannes Meixner 2012-02-09 16:39:53 UTC --- Roger Larsson, if you like you may try out plain upstream Ghostscript 9.05 without any patch which is now available for testing (and only for testing) in my openSUSE build service home project "home:jsmeix", see https://bugzilla.novell.com/show_bug.cgi?id=735824#c28 Please read https://build.opensuse.org/project/show?project=home%3Ajsmeix -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

11 Feb 11 Feb

18:21

New subject: [Bug 719532] Tumbleweed: pdftops: results PS where black areas are not printed

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c14 Roger Larsson changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |REOPENED InfoProvider|roger.larsson@e-gatan.se | --- Comment #14 from Roger Larsson 2012-02-11 18:21:07 UTC --- Yes! So far so good - my pdf testfile now prints correctly. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

14 Feb 14 Feb

08:37

New subject: [Bug 719532] Tumbleweed: pdftops in Ghostscript < 9.05 results PS where black areas are not printed

https://bugzilla.novell.com/show_bug.cgi?id=719532 https://bugzilla.novell.com/show_bug.cgi?id=719532#c15 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Platform|x86-64 |All Resolution| |FIXED Summary|Tumbleweed: pdftops: |Tumbleweed: pdftops in |results PS where black |Ghostscript < 9.05 results |areas are not printed |PS where black areas are | |not printed --- Comment #15 from Johannes Meixner 2012-02-14 08:37:24 UTC --- Roger Larsson, many thanks for testing it and for your feedback! Let's continue Ghostscript issues in bug #735824 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 719532] New: Tumbleweed: Printing black areas not drawn

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