http://bugzilla.novell.com/show_bug.cgi?id=469721 User jsmeix@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=469721#c15 --- Comment #15 from Johannes Meixner <jsmeix@novell.com> 2009-11-03 04:09:47 MST --- You cannot get the status of your printer as normal user because your normal user account does not have read and write permissions for this device. To get the status, the user who runs the application which sends a status query to the device (here hp-toolbox) must have write permissions for the device to send the status query to the device and it must also have read permissions for the device to receive the status answer from the device. When you allow as root read/write permissions for all users via chmod a+rw /dev/bus/usb/001/004 it would work. What fails in your case is the complicated stack of magic via HAL as described in bug #542473 which should set additional read/write permissions for the "desktop" user, i.e. the user who is currently logged in via graphical login via XDM or KDM on the local machine. The ACL does not change the traditional owner of the device file which would still be "root". If the HAL magic works, getfacl would show something like ---------------------------------------------------------------- # file: dev/bus/usb/XXX/YYY # owner: root # group: lp user::rw- user:<normal-user>:rw- group::rw- mask::rw- other::r-- ---------------------------------------------------------------- to allow also the <normal-user> read/write access. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.