http://bugzilla.opensuse.org/show_bug.cgi?id=1070434 Bug ID: 1070434 Summary: Bluetooth/USB keeps failing in Tumbleweed in intel 8265 Bluetooth + Wifi and intel Sunrise Point-LP USB-3.0 xHCI Controller, including the current version 20171125, Linux 4.14.1-1-default #1 SMP PREEMPT Classification: openSUSE Product: openSUSE Tumbleweed Version: Current Hardware: x86-64 OS: openSUSE Factory Status: NEW Severity: Major Priority: P5 - None Component: Kernel Assignee: kernel-maintainers@forge.provo.novell.com Reporter: foolishewe@hotmail.com QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- Hello All: I have been running Linux on this machine with unstable bluetooth since October 21, 2017, and bluetooth keeps failing after working for some reasonably long period (minutes or hours, possibly due to usb issues). The machine's specs per the vendor are https://support.hp.com/us-en/document/c05787871. The hardware is pretty new hence the need for a new kernel (4.6+ according to https://wireless.wiki.kernel.org/en/users/drivers/iwlwifi ofr intel 8265 chipset), motivating me to try tumbleweed. The wlan and bluetooth chip according to the linux drivers is: 4.830236] iwlwifi 0000:3b:00.0: Detected Intel(R) Dual Band Wireless AC 8265, REV=0x230 I dual boot into windows and the bluetooth seems reliable under windows, so I am ruling out hardware issues. On a side note, I put Bumblebee on this system last night (tainting my kernel) to address screen flicker, but the bluetooth issue predates that, the logs attached are prior to the installation of bumblebee. I am using opensuse tumbleweed for the last 6 weeks or so and keep having my bluetooth support fail while I'm using my laptop. I'm currently up to date (as of a few hours ago): $uname -a Linux linux 4.14.1-1-default #1 SMP PREEMPT Tue Nov 21 18:26:02 UTC 2017 (a5bca71) x86_64 x86_64 x86_64 GNU/Linux $ cat /etc/os-release NAME="openSUSE Tumbleweed" # VERSION="20171125" ID=opensuse ID_LIKE="suse" VERSION_ID="20171125" PRETTY_NAME="openSUSE Tumbleweed" ANSI_COLOR="0;32" CPE_NAME="cpe:/o:opensuse:tumbleweed:20171125" BUG_REPORT_URL="https://bugs.opensuse.org" HOME_URL="https://www.opensuse.org/" Consider the following log, I think bluetooth failed around 21:53:54, what could be going on here? Is this an usb error or bluetooth specific? What information do I need to track this down? $journalctl -all [Stuff removed for brevity] Nov 28 21:39:08 linux dbus[1126]: [system] Successfully activated service 'org.kde.powerdevil.backlighthelper' Nov 28 21:39:18 linux systemd[1]: Starting Cleanup of Temporary Directories... Nov 28 21:39:18 linux systemd[1]: Started Cleanup of Temporary Directories. Nov 28 21:41:51 linux kernel: xhci_hcd 0000:00:14.0: xHC is not running. Nov 28 21:43:39 linux kernel: xhci_hcd 0000:00:14.0: xHC is not running. Nov 28 21:44:20 linux kernel: xhci_hcd 0000:00:14.0: xHC is not running. Nov 28 21:47:20 linux kernel: xhci_hcd 0000:00:14.0: xHC is not running. Nov 28 21:47:28 linux kernel: xhci_hcd 0000:00:14.0: xHC is not running. Nov 28 21:52:04 linux kernel: xhci_hcd 0000:00:14.0: xHC is not running. Nov 28 21:53:54 linux kernel: xhci_hcd 0000:00:14.0: xHC is not running. Nov 28 21:53:54 linux kernel: xhci_hcd 0000:00:14.0: xHCI host controller not responding, assume dead Nov 28 21:53:54 linux kernel: xhci_hcd 0000:00:14.0: HC died; cleaning up Nov 28 21:53:54 linux kernel: usb 1-5: USB disconnect, device number 2 Nov 28 21:53:54 linux kernel: usb 1-7: USB disconnect, device number 3 Nov 28 21:53:54 linux systemd[1]: Starting Load/Save RF Kill Switch Status... Nov 28 21:53:54 linux systemd[1]: bluetooth.target: Unit not needed anymore. Stopping. Nov 28 21:53:54 linux systemd[1]: Stopped target Bluetooth. Nov 28 21:53:54 linux systemd[1]: Started Load/Save RF Kill Switch Status. Nov 28 21:53:54 linux bluetoothd[1117]: Endpoint unregistered: sender=:1.39 path=/MediaEndpoint/A2DPSource Nov 28 21:53:54 linux bluetoothd[1117]: Endpoint unregistered: sender=:1.39 path=/MediaEndpoint/A2DPSink Nov 28 21:53:54 linux dbus[1126]: [system] Rejected send message, 1 matched rules; type="error", sender=":1.39" (uid=1000 pid=2094 comm="/usr/bin/pulseaudio --start --log-target=syslog ") interface="(unset)" member="(unset)" error name="org.bluez.MediaEndpoint1.Error.NotImplemented" requested_reply="0" destination=":1.1" (uid=0 pid=1117 comm="/usr/lib/bluetooth/bluetoothd ") Nov 28 21:53:54 linux dbus[1126]: [system] Rejected send message, 1 matched rules; type="error", sender=":1.39" (uid=1000 pid=2094 comm="/usr/bin/pulseaudio --start --log-target=syslog ") interface="(unset)" member="(unset)" error name="org.bluez.MediaEndpoint1.Error.NotImplemented" requested_reply="0" destination=":1.1" (uid=0 pid=1117 comm="/usr/lib/bluetooth/bluetoothd ") Nov 28 21:53:54 linux dbus[1126]: [system] Rejected send message, 1 matched rules; type="error", sender=":1.39" (uid=1000 pid=2094 comm="/usr/bin/pulseaudio --start --log-target=syslog ") interface="(unset)" member="(unset)" error name="org.bluez.MediaEndpoint1.Error.NotImplemented" requested_reply="0" destination=":1.1" (uid=0 pid=1117 comm="/usr/lib/bluetooth/bluetoothd ") Nov 28 21:53:54 linux dbus[1126]: [system] Rejected send message, 1 matched rules; type="error", sender=":1.39" (uid=1000 pid=2094 comm="/usr/bin/pulseaudio --start --log-target=syslog ") interface="(unset)" member="(unset)" error name="org.bluez.MediaEndpoint1.Error.NotImplemented" requested_reply="0" destination=":1.1" (uid=0 pid=1117 comm="/usr/lib/bluetooth/bluetoothd ") After a reboot, I bluetooth failed pretty quickly, I see: ov 28 22:02:44 linux nm-dispatcher[2752]: req:2 'connectivity-change': start running ordered scripts... Nov 28 22:02:51 linux PackageKit[2580]: daemon quit Nov 28 22:02:51 linux packagekitd[2580]: Source ID 11 was not found when attempting to remove it Nov 28 22:02:57 linux kernel: xhci_hcd 0000:00:14.0: xHC is not running. Nov 28 22:02:57 linux kernel: xhci_hcd 0000:00:14.0: xHCI host controller not responding, assume dead Nov 28 22:02:57 linux kernel: xhci_hcd 0000:00:14.0: HC died; cleaning up Nov 28 22:02:57 linux kernel: usb 1-5: USB disconnect, device number 2 Nov 28 22:02:57 linux kernel: usb 1-7: USB disconnect, device number 3 Nov 28 22:02:57 linux systemd[1]: Starting Load/Save RF Kill Switch Status... Nov 28 22:02:57 linux systemd[1]: bluetooth.target: Unit not needed anymore. Stopping. Nov 28 22:02:57 linux systemd[1]: Stopped target Bluetooth. What information would help to track down and fix this problem? Thanks: Bill -- You are receiving this mail because: You are on the CC list for the bug.