[Bug 633497] New: suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

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bugzilla_noreply＠novell.com

22 Aug 2010 22 Aug '10

16:02

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c0 Summary: suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e) Classification: openSUSE Product: openSUSE 11.3 Version: Final Platform: x86-64 OS/Version: openSUSE 11.3 Status: NEW Severity: Normal Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: td@pre-secure.de QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; de; rv:1.9.2.8) Gecko/20100723 SUSE/3.6.8-0.1.1 Firefox/3.6.8 With the following device plugging into the computer suspend to disk will fail: --- snip --- $ lsusb | grep 0ccd Bus 001 Device 008: ID 0ccd:005e TerraTec Electronic GmbH --- snap --- The symptoms are described in bug 633496 (regardless of whether SUSPEND_MODULES is set or not): The system starts suspending but hangs. Only powercycling helps. Note: When unplugging the device (removing it physically) right before suspending, everything works like a charm. Workaround: I hacked a small workaround (downside: audio is reset and kmix needs to be restarted after resuming): --- snip --- $ cat /etc/pm/config.d/terratec SUSPEND_MODULES="${SUSPEND_MODULES:+$SUSPEND_MODULES }em28xx" $ cat /usr/lib/pm-utils/sleep.d/74audio #!/bin/bash "${PM_FUNCTIONS}" case "$1" in hibernate) if [ -n "$(lsmod | grep em28xx_alsa | head -1)" ] then echo "Detected module em28xx_alsa. Stopping alsa ..." /etc/init.d/alsasound stop fi ;; thaw) if [ -n "$(lsmod | grep em28xx_alsa | head -1)" ] then echo "Detected module em28xx_alsa. Starting alsa ..." /etc/init.d/alsasound start fi ;; *) exit $NA ;; esac --- snap --- Reproducible: Always Steps to Reproduce: 1. 2. 3. Actual Results: The system starts suspending and hangs. Only powercycling helps. Expected Results: The system should suspend to disk. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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23 Aug 23 Aug

01:49

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c yang xiaoyu changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xyyang@novell.com AssignedTo|bnc-team-screening@forge.pr |mvyskocil@novell.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11:28

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c1 Michal Vyskocil changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P4 - Low Status|NEW |ASSIGNED --- Comment #1 from Michal Vyskocil 2010-08-23 11:28:48 UTC --- Hi Till, I am not sure how to handle this quirk well. Maintaining of random quirks for random hardware does not seems to me like the best way. I asked on pm-utils mailing list. BTW: I am convinced this is a kernel bug, so it should be moved to the bugzilla.kernel.org. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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24 Aug 24 Aug

09:34

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c2 Michal Vyskocil changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P4 - Low |P5 - None Status|ASSIGNED |NEW CC| |rjw@novell.com Component|Other |Kernel AssignedTo|mvyskocil@novell.com |kernel-maintainers@forge.pr | |ovo.novell.com --- Comment #2 from Michal Vyskocil 2010-08-24 09:34:43 UTC --- So upstream [1] said the same, it's the kernel driver bug, which should be fixed. Please follow the documentation [2] and add the logs from your system. At least something should be in /var/log/messages. Moved to the kernel. [1] http://lists.freedesktop.org/archives/pm-utils/2010-August/002217.html [2] http://en.opensuse.org/openSUSE:Bugreport_kernel -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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26 Aug 26 Aug

10:41

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c3 --- Comment #3 from Till Dörges 2010-08-26 10:41:03 UTC --- (In reply to comment #2)

...

Please follow the documentation [2] and add the logs from your system. At least something should be in /var/log/messages.

Will do, as soon as I have my machine to reproduce this with at hands. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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29 Aug 29 Aug

11:46

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c Jiri Slaby changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |jslaby@novell.com InfoProvider| |td@pre-secure.de -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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4 Sep 4 Sep

13:27

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c4 Till Dörges changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|td@pre-secure.de | --- Comment #4 from Till Dörges 2010-09-04 13:27:48 UTC --- Looking at http://en.opensuse.org/openSUSE:Bugreport_kernel it appears I'm in trouble:

...

Hard lockups A hard lockup may occur as well; these are usually due to hardware problems (or excessive abuse of the hardware by some poorly written driver). If this happens, you're in trouble. You can stop reading now, and we wish you good luck in debugging this.

I've done a small test matrix, so see whether suspend works with/without the device. In all cases I simply issued 'powersave -U': not attached attached Console only OK (OK) KDE OK failed With the device attached when logging in only at the console it works, too, but it takes longer. After issuing 'powersave -U' I have to wait 1-2 minutes in front of a dark screen showing 's2disk: Snapshotting system'. Random key presses (Magic-SysRQ, Ctrl-Alt-Del, Backspace, Ctrl-C) don't seem to do anything, but letters typed show up on the screen. The system eventually suspends. For resuming I have to wait at the same place but eventually everything's back to where it was before. Trying to suspend with the device attached and logged into a KDE session I again get 's2disk: Snapshotting system' appears and the moon LED on the notebook is blinking (which it wasn't in the console case). However, key presses don't cause any reaction and letters typed don't even show up. The machine doesn't react to anything, only powercycling helps. /var/log/messages shows the following right before hanging: --- snip --- [...] Sep 4 14:25:36 merceile kernel: [ 584.676579] tvp5150 6-005c: tvp5150am1 detected. Sep 4 14:25:36 merceile kernel: [ 584.871702] xc2028 6-0061: attaching existing instance Sep 4 14:25:36 merceile kernel: [ 584.871705] xc2028 6-0061: type set to XCeive xc2028/xc3028 tuner Sep 4 14:25:36 merceile kernel: [ 584.871706] em28xx #0: em28xx #0/2: xc3028 attached Sep 4 14:25:36 merceile kernel: [ 584.871709] DVB: registering new adapter (em28xx #0) Sep 4 14:25:36 merceile kernel: [ 584.871711] DVB: registering adapter 0 frontend 0 (Zarlink ZL10353 DVB-T)... Sep 4 14:25:36 merceile kernel: [ 584.871975] em28xx #0: Successfully loaded em28xx-dvb Sep 4 14:25:36 merceile kernel: [ 584.871977] Em28xx: Initialized (Em28xx dvb Extension) extension Sep 4 14:25:36 merceile kernel: [ 584.960937] tvp5150 6-005c: tvp5150am1 detected. Sep 4 14:26:05 merceile kernel: [ 614.200077] CE: hpet increased min_delta_ns to 7500 nsec Sep 4 14:27:36 merceile kernel: [ 704.987329] pcmcia_socket pcmcia_socket0: pccard: card ejected from slot 0 Sep 4 14:27:36 merceile NetworkManager: <info> sleep requested (sleeping: no enabled: yes) Sep 4 14:27:36 merceile NetworkManager: <info> sleeping or disabling... Sep 4 14:27:36 merceile NetworkManager: <info> (eth0): now unmanaged Sep 4 14:27:36 merceile NetworkManager: <info> (eth0): device state change: 8 -> 1 (reason 37) Sep 4 14:27:36 merceile NetworkManager: <info> (eth0): deactivating device (reason: 37). Sep 4 14:27:36 merceile NetworkManager: <info> (eth0): canceled DHCP transaction, dhcp client pid 12990 Sep 4 14:27:36 merceile NetworkManager: <WARN> check_one_route(): (eth0) error -34 returned from rtnl_route_del(): Sucess Sep 4 14:27:36 merceile NetworkManager: <debug> [1283603256.896838] run_netconfig(): Spawning '/sbin/netconfig modify --service NetworkManager' Sep 4 14:27:36 merceile NetworkManager: <debug> [1283603256.900486] write_to_netconfig(): Writing to netconfig: INTERFACE='eth0' Sep 4 14:27:36 merceile NetworkManager: <info> Clearing nscd hosts cache. Sep 4 14:27:36 merceile NetworkManager: <info> (eth0): cleaning up... Sep 4 14:27:36 merceile NetworkManager: <info> (eth0): taking down device. Sep 4 14:27:36 merceile bluetoothd[12852]: HCI dev 0 down Sep 4 14:27:36 merceile bluetoothd[12852]: Adapter /org/bluez/12848/hci0 has been disabled Sep 4 14:27:36 merceile bluetoothd[12852]: Stopping security manager 0 Sep 4 14:27:36 merceile kernel: [ 705.216061] usb 4-2: USB disconnect, address 4 Sep 4 14:27:36 merceile kernel: [ 705.216648] btusb_intr_complete: hci0 urb ffff88012c9cb080 failed to resubmit (19) Sep 4 14:27:36 merceile kernel: [ 705.216654] btusb_bulk_complete: hci0 urb ffff8800b8f373c0 failed to resubmit (19) Sep 4 14:27:36 merceile kernel: [ 705.217654] btusb_bulk_complete: hci0 urb ffff880123e37480 failed to resubmit (19) Sep 4 14:27:36 merceile kernel: [ 705.217833] btusb_send_frame: hci0 urb ffff880137f589c0 submission failed Sep 4 14:27:36 merceile NetworkManager: <info> (wlan0): now unmanaged Sep 4 14:27:36 merceile NetworkManager: <info> (wlan0): device state change: 3 -> 1 (reason 37) Sep 4 14:27:36 merceile NetworkManager: <info> (wlan0): cleaning up... Sep 4 14:27:36 merceile NetworkManager: <info> (wlan0): taking down device. Sep 4 14:27:37 merceile NetworkManager: <info> (wwan0): now unmanaged Sep 4 14:27:37 merceile NetworkManager: <info> (wwan0): device state change: 3 -> 1 (reason 37) Sep 4 14:27:37 merceile NetworkManager: <info> (wwan0): cleaning up... Sep 4 14:27:37 merceile NetworkManager: <info> (wwan0): taking down device. Sep 4 14:27:37 merceile NetworkManager: <info> (eth0): carrier now OFF (device state 1) Sep 4 14:27:37 merceile nm-dispatcher.action: Script '/etc/NetworkManager/dispatcher.d/autofs' exited with error status 1. Sep 4 14:27:37 merceile bluetoothd[12852]: HCI dev 0 unregistered Sep 4 14:27:37 merceile bluetoothd[12852]: Unregister path: /org/bluez/12848/hci0 Sep 4 14:27:37 merceile kernel: [ 705.975203] PM: Marking nosave pages: 000000000009a000 - 0000000000100000 Sep 4 14:27:37 merceile kernel: [ 705.975208] PM: Marking nosave pages: 00000000bf8a1000 - 00000000bf8a7000 Sep 4 14:27:37 merceile kernel: [ 705.975209] PM: Marking nosave pages: 00000000bf9b7000 - 00000000bfa0f000 Sep 4 14:27:37 merceile kernel: [ 705.975212] PM: Marking nosave pages: 00000000bfac6000 - 00000000bfdff000 Sep 4 14:27:37 merceile kernel: [ 705.975227] PM: Marking nosave pages: 00000000bfe00000 - 0000000100000000 Sep 4 14:27:37 merceile kernel: [ 705.975842] PM: Basic memory bitmaps created Sep 4 15:01:45 merceile syslog-ng[1926]: syslog-ng starting up; version='3.1.1' [...] --- snap --- I'm attaching all the logs I could find (pm-powersave.log, pm-suspend.log). If there are any more places I can look at I'd appreciate any hints. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13:29

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c5 --- Comment #5 from Till Dörges 2010-09-04 13:29:55 UTC --- Created an attachment (id=387613) --> (http://bugzilla.novell.com/attachment.cgi?id=387613) Logfiles for all tested suspend scenarios. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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31 Aug 31 Aug

20:11

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c6 Greg Kroah-Hartman changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #6 from Greg Kroah-Hartman 2011-08-31 20:11:21 UTC --- Should now be resolved in the 11.4 release. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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3 Oct 3 Oct

19:34

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c7 Till Dörges changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED CC| |doerges@pre-sense.de Resolution|FIXED | --- Comment #7 from Till Dörges 2011-10-03 19:34:02 UTC --- (In reply to comment #6)

...

Should now be resolved in the 11.4 release.

Suspend to disk with the device plugged in still fails. This was tested on a fresh openSUSE 11.4 installation. None of the workarounds described above was in place. The last lines from /var/log/messages: --- snip --- Oct 3 21:18:32 merceile bluetoothd[1889]: HCI dev 0 down Oct 3 21:18:32 merceile bluetoothd[1889]: Adapter /org/bluez/1872/hci0 has been disabled Oct 3 21:18:32 merceile bluetoothd[1889]: HCI dev 0 unregistered Oct 3 21:18:32 merceile bluetoothd[1889]: Stopping hci0 event socket Oct 3 21:18:32 merceile bluetoothd[1889]: Unregister path: /org/bluez/1872/hci0 Oct 3 21:18:32 merceile kernel: [138808.698080] PM: Marking nosave pages: 000000000009a000 - 0000000000100000 Oct 3 21:18:32 merceile kernel: [138808.698095] PM: Marking nosave pages: 00000000bf8a1000 - 00000000bf8a7000 Oct 3 21:18:32 merceile kernel: [138808.698101] PM: Marking nosave pages: 00000000bf9b7000 - 00000000bfa0f000 Oct 3 21:18:32 merceile kernel: [138808.698112] PM: Marking nosave pages: 00000000bfac6000 - 00000000bfdff000 Oct 3 21:18:32 merceile kernel: [138808.698166] PM: Marking nosave pages: 00000000bfe00000 - 0000000100000000 Oct 3 21:18:32 merceile kernel: [138808.701073] PM: Basic memory bitmaps created Oct 3 21:23:50 merceile kernel: imklog 5.6.5, log source = /proc/kmsg started. --- snap --- -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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19:35

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c8 --- Comment #8 from Till Dörges 2011-10-03 19:35:11 UTC --- Created an attachment (id=454255) --> (http://bugzilla.novell.com/attachment.cgi?id=454255) Logfiles for suspend2disk under 11.4 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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4 Oct 4 Oct

08:06

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c9 --- Comment #9 from Till Dörges 2011-10-04 08:06:55 UTC --- JFTR, the above workaround (adding custom /usr/lib/pm-utils/sleep.d/74audio and /etc/pm/config.d/terratec) doesn't work. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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8 Oct 8 Oct

08:22

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c10 --- Comment #10 from Till Dörges 2011-10-08 08:22:33 UTC --- Perhaps this is related to Bug 714065 ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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5 Mar 5 Mar

23:10

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c Jeff Mahoney changed: What |Removed |Added ---------------------------------------------------------------------------- Component|Kernel |Kernel AssignedTo|kernel-maintainers@forge.pr |rjw@suse.com |ovo.novell.com | Product|openSUSE 11.3 |openSUSE 11.4 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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6 Mar 6 Mar

11:10

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c11 --- Comment #11 from Till Dörges 2012-03-06 11:10:28 UTC --- 12.1 is affected as well. See bug 714065 . -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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7 Mar 7 Mar

21:16

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c Rafael Wysocki changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

23 Jul 23 Jul

21:32

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c12 Rafael Wysocki changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO InfoProvider| |doerges@pre-sense.de --- Comment #12 from Rafael Wysocki 2012-07-23 21:32:15 UTC --- So, is bnc#714065 a duplicate of this one? This looks like a DVB locking problem. Is the latest -stable kernel from: http://download.opensuse.org/repositories/Kernel:/stable/standard/ affected too? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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28 Aug 28 Aug

20:41

New subject: [Bug 633497] suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

https://bugzilla.novell.com/show_bug.cgi?id=633497 https://bugzilla.novell.com/show_bug.cgi?id=633497#c13 Rafael Wysocki changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED InfoProvider|doerges@pre-sense.de | Resolution| |NORESPONSE --- Comment #13 from Rafael Wysocki 2012-08-28 20:41:05 UTC --- No response for over a month, closing. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 633497] New: suspend2disk not working with TerraTec Cinergy Hybrid T USB XS (0ccd:005e)

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