[Bug 368421] New: USB ports become unresponsive
https://bugzilla.novell.com/show_bug.cgi?id=368421 User sven.burmeister@gmx.net added comment https://bugzilla.novell.com/show_bug.cgi?id=368421#c1 Summary: USB ports become unresponsive Product: openSUSE 10.3 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Kernel AssignedTo: kernel-maintainers@forge.provo.novell.com ReportedBy: sven.burmeister@gmx.net QAContact: qa@suse.de Found By: --- I need some help in order to debug an issue that I can trigger by writing a few hundred MB of data to a usb-stick. At some point it aborts and after that no device on any usb-port works anymore. If I call lsusb it does not give any output and cannot be aborted or killed. root 5712 0.0 0.0 1820 784 pts/2 D+ 00:45 0:00 lsusb I did not find any debuginfo package for the usbutils package and hence I cannot run lsusb in gdb. I'm not sure whether the latter would work anyway, since I cannot abort lsusb, not even kill -9 works. dmesg gives me the following and nothing after the usb-ports stopped working. usb 6-5.3: new high speed USB device using ehci_hcd and address 4 usb 6-5.3: new device found, idVendor=054c, idProduct=02d2 usb 6-5.3: new device strings: Mfr=1, Product=2, SerialNumber=3 usb 6-5.3: Product: "PSP" Type A usb 6-5.3: Manufacturer: Sony usb 6-5.3: SerialNumber: 896BB6DA6DE447FD usb 6-5.3: configuration #1 chosen from 1 choice Initializing USB Mass Storage driver... scsi7 : SCSI emulation for USB Mass Storage devices usb-storage: device found at 4 usb-storage: waiting for device to settle before scanning usbcore: registered new interface driver usb-storage USB Mass Storage support registered. scsi 7:0:0:0: Direct-Access SONY "PSP" MS 1.00 PQ: 0 ANSI: 0 CCS sd 7:0:0:0: [sdc] 8005632 512-byte hardware sectors (4099 MB) sd 7:0:0:0: [sdc] Write Protect is off sd 7:0:0:0: [sdc] Mode Sense: 00 6a 20 00 sd 7:0:0:0: [sdc] Assuming drive cache: write through sd 7:0:0:0: [sdc] 8005632 512-byte hardware sectors (4099 MB) sd 7:0:0:0: [sdc] Write Protect is off sd 7:0:0:0: [sdc] Mode Sense: 00 6a 20 00 sd 7:0:0:0: [sdc] Assuming drive cache: write through sdc: sdc1 sd 7:0:0:0: [sdc] Attached SCSI removable disk sd 7:0:0:0: Attached scsi generic sg3 type 0 usb-storage: device scan complete SFW2-INext-DROP-DEFLT IN=eth0 OUT= MAC= SRC=192.168.1.249 DST=224.0.0.251 LEN=64TOS=0x00 PREC=0x00 TTL=255 ID=0 DF PROTO=UDP SPT=5353 DPT=5353 LEN=44 FAT: Filesystem panic (dev sdc1) fat_free_clusters: deleting FAT entry beyond EOF File system has been set read-only usb 6-5.3: USB disconnect, address 4 usb 6-5.3: new high speed USB device using ehci_hcd and address 5 usb 6-5.3: new device found, idVendor=054c, idProduct=02d2 usb 6-5.3: new device strings: Mfr=1, Product=2, SerialNumber=3 usb 6-5.3: Product: "PSP" Type A usb 6-5.3: Manufacturer: Sony usb 6-5.3: SerialNumber: 896BB6DA6DE447FD usb 6-5.3: configuration #1 chosen from 1 choice scsi8 : SCSI emulation for USB Mass Storage devices usb-storage: device found at 5 usb-storage: waiting for device to settle before scanning scsi 8:0:0:0: Direct-Access SONY "PSP" MS 1.00 PQ: 0 ANSI: 0 CCS sd 8:0:0:0: [sdc] 8005632 512-byte hardware sectors (4099 MB) sd 8:0:0:0: [sdc] Write Protect is off sd 8:0:0:0: [sdc] Mode Sense: 00 6a 20 00 sd 8:0:0:0: [sdc] Assuming drive cache: write through sd 8:0:0:0: [sdc] 8005632 512-byte hardware sectors (4099 MB) sd 8:0:0:0: [sdc] Write Protect is off sd 8:0:0:0: [sdc] Mode Sense: 00 6a 20 00 sd 8:0:0:0: [sdc] Assuming drive cache: write through sdc: sdc1 sd 8:0:0:0: [sdc] Attached SCSI removable disk sd 8:0:0:0: Attached scsi generic sg3 type 0 usb-storage: device scan complete SFW2-INext-DROP-DEFLT IN=eth0 OUT= MAC= SRC=192.168.1.249 DST=224.0.0.251 LEN=64TOS=0x00 PREC=0x00 TTL=255 ID=0 DF PROTO=UDP SPT=5353 DPT=5353 LEN=44 FAT: Filesystem panic (dev sdc1) fat_free_clusters: deleting FAT entry beyond EOF File system has been set read-only usb 6-5.3: USB disconnect, address 5 Buffer I/O error on device sdc1, logical block 1986 lost page write due to I/O error on sdc1 Buffer I/O error on device sdc1, logical block 2562 lost page write due to I/O error on sdc1 usb 6-5.3: new high speed USB device using ehci_hcd and address 6 usb 6-5.3: new device found, idVendor=054c, idProduct=02d2 usb 6-5.3: new device strings: Mfr=1, Product=2, SerialNumber=3 usb 6-5.3: Product: "PSP" Type A usb 6-5.3: Manufacturer: Sony usb 6-5.3: SerialNumber: 896BB6DA6DE447FD usb 6-5.3: configuration #1 chosen from 1 choice scsi9 : SCSI emulation for USB Mass Storage devices usb-storage: device found at 6 usb-storage: waiting for device to settle before scanning scsi 9:0:0:0: Direct-Access SONY "PSP" MS 1.00 PQ: 0 ANSI: 0 CCS sd 9:0:0:0: [sdc] 8005632 512-byte hardware sectors (4099 MB) sd 9:0:0:0: [sdc] Write Protect is off sd 9:0:0:0: [sdc] Mode Sense: 00 6a 20 00 sd 9:0:0:0: [sdc] Assuming drive cache: write through sd 9:0:0:0: [sdc] 8005632 512-byte hardware sectors (4099 MB) sd 9:0:0:0: [sdc] Write Protect is off sd 9:0:0:0: [sdc] Mode Sense: 00 6a 20 00 sd 9:0:0:0: [sdc] Assuming drive cache: write through sdc: sdc1 sd 9:0:0:0: [sdc] Attached SCSI removable disk sd 9:0:0:0: Attached scsi generic sg3 type 0 usb-storage: device scan complete usb 6-5.3: USB disconnect, address 6 Buffer I/O error on device sdc1, logical block 1986 lost page write due to I/O error on sdc1 usb 6-5.3: new high speed USB device using ehci_hcd and address 7 usb 6-5.3: new device found, idVendor=054c, idProduct=02d2 usb 6-5.3: new device strings: Mfr=1, Product=2, SerialNumber=3 usb 6-5.3: Product: "PSP" Type A usb 6-5.3: Manufacturer: Sony usb 6-5.3: SerialNumber: 896BB6DA6DE447FD usb 6-5.3: configuration #1 chosen from 1 choice scsi10 : SCSI emulation for USB Mass Storage devices usb-storage: device found at 7 usb-storage: waiting for device to settle before scanning scsi 10:0:0:0: Direct-Access SONY "PSP" MS 1.00 PQ: 0 ANSI: 0 CCS sd 10:0:0:0: [sdc] 8005632 512-byte hardware sectors (4099 MB) sd 10:0:0:0: [sdc] Write Protect is off sd 10:0:0:0: [sdc] Mode Sense: 00 6a 20 00 sd 10:0:0:0: [sdc] Assuming drive cache: write through sd 10:0:0:0: [sdc] 8005632 512-byte hardware sectors (4099 MB) sd 10:0:0:0: [sdc] Write Protect is off sd 10:0:0:0: [sdc] Mode Sense: 00 6a 20 00 sd 10:0:0:0: [sdc] Assuming drive cache: write through sdc: sdc1 sd 10:0:0:0: [sdc] Attached SCSI removable disk sd 10:0:0:0: Attached scsi generic sg3 type 0 usb-storage: device scan complete -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=368421 User jeffm@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368421#c1 Jeff Mahoney <jeffm@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jeffm@novell.com Status|NEW |NEEDINFO Info Provider| |sven.burmeister@gmx.net --- Comment #1 from Jeff Mahoney <jeffm@novell.com> 2008-03-28 13:31:50 MST --- With lsusb hung, can you do "echo t > /proc/sysrq-trigger" and attach the output of dmesg afterwards? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=368421 User cthiel@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368421#c2 Christoph Thiel <cthiel@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|sven.burmeister@gmx.net | Resolution| |NORESPONSE --- Comment #2 from Christoph Thiel <cthiel@novell.com> 2008-04-25 02:45:22 MST --- Closing NOREPSONSE, due to missing information for more than 21 days. Please feel free to reopen and provide the requested information. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=368421 User sven.burmeister@gmx.net added comment https://bugzilla.novell.com/show_bug.cgi?id=368421#c3 Sven Burmeister <sven.burmeister@gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|NORESPONSE | --- Comment #3 from Sven Burmeister <sven.burmeister@gmx.net> 2008-10-20 00:58:07 MDT --- Sadly it happened again. After the "echo t > /proc/sysrq-trigger" lsusb continued and the device was shown as attached. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=368421 User sven.burmeister@gmx.net added comment https://bugzilla.novell.com/show_bug.cgi?id=368421#c4 --- Comment #4 from Sven Burmeister <sven.burmeister@gmx.net> 2008-10-20 01:02:15 MDT --- Created an attachment (id=246460) --> (https://bugzilla.novell.com/attachment.cgi?id=246460) /var/log/messages This is openSUSE 11.0 x64 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=368421 User jeffm@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368421#c5 Jeff Mahoney <jeffm@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kernel-maintainers@forge.provo.novell.com |oneukum@novell.com Status|REOPENED |NEW --- Comment #5 from Jeff Mahoney <jeffm@novell.com> 2008-12-01 14:58:23 MST --- Can you provide the output of a working lsusb and a broken lsusb? I believe it's stuck waiting on a lock: lsusb D ffff81007d9119f0 0 4131 4120 ffff81004b18ddc8 0000000000000086 0000000000000000 ffffffff8043948f 00007fffe54a5e60 ffffffff807e4280 ffffffff807e4280 ffff810032026740 ffffffff805ff890 ffff810032026a80 000000004b18dd58 ffff810032026a80 Call Trace: [<ffffffff8044951e>] __down+0xe5/0xfc [<ffffffff804492cc>] __down_failed+0x35/0x3a DWARF2 unwinder stuck at __down_failed+0x35/0x3a Leftover inexact backtrace: [<ffffffff8810e2f4>] ? :usbcore:usbdev_read+0x4d/0x1b8 [<ffffffff8030b16c>] ? apparmor_file_permission+0x24/0x26 [<ffffffff80304e88>] ? security_file_permission+0x11/0x13 [<ffffffff802a0e09>] ? vfs_read+0xab/0x154 [<ffffffff802a0f76>] ? sys_read+0x47/0x70 [<ffffffff8020bffa>] ? system_call_after_swapgs+0x8a/0x8f -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=368421 User oneukum@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368421#c6 Oliver Neukum <oneukum@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED --- Comment #6 from Oliver Neukum <oneukum@novell.com> 2008-12-08 02:18:06 MST --- It fails here: Oct 20 08:46:34 linux-fpxk hald: mounted /dev/sdc1 on behalf of uid 1000 Oct 20 08:47:38 linux-fpxk kernel: hub 7-5:1.0: cannot reset port 4 (err = -110) Oct 20 08:47:42 linux-fpxk syslog-ng[1816]: last message repeated 4 times Oct 20 08:47:42 linux-fpxk kernel: hub 7-5:1.0: Cannot enable port 4. Maybe the USB cable is bad? Oct 20 08:47:43 linux-fpxk kernel: hub 7-5:1.0: cannot disable port 4 (err = -110) Oct 20 08:47:44 linux-fpxk kernel: hub 7-5:1.0: cannot reset port 4 (err = -110) Oct 20 08:47:48 linux-fpxk syslog-ng[1816]: last message repeated 4 times Oct 20 08:47:48 linux-fpxk kernel: hub 7-5:1.0: Cannot enable port 4. Maybe the USB cable is bad? Oct 20 08:47:49 linux-fpxk kernel: hub 7-5:1.0: cannot disable port 4 (err = -110) Oct 20 08:47:50 linux-fpxk kernel: hub 7-5:1.0: cannot reset port 4 (err = -110) Oct 20 08:47:54 linux-fpxk syslog-ng[1816]: last message repeated 4 times Oct 20 08:47:54 linux-fpxk kernel: hub 7-5:1.0: Cannot enable port 4. Maybe the USB cable is bad? Basically your hub doesn't answer (-110 == -ETIMEDOUT) As usbcore cannot even disable your port, the whole bus is gone and the lock cannot be released. lsusb then hangs. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=368421 User oneukum@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368421#c7 Oliver Neukum <oneukum@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |sven.burmeister@gmx.net --- Comment #7 from Oliver Neukum <oneukum@novell.com> 2008-12-08 02:18:46 MST --- Please provide the output of "lsusb -t" and "lsusb -v" -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=368421 User sven.burmeister@gmx.net added comment https://bugzilla.novell.com/show_bug.cgi?id=368421#c8 --- Comment #8 from Sven Burmeister <sven.burmeister@gmx.net> 2008-12-08 09:28:35 MST --- lsusb -t /: Bus 10.Port 1: Dev 1, Class=root_hub, Driver=ehci_hcd/6p, 480M /: Bus 09.Port 1: Dev 1, Class=root_hub, Driver=ohci_hcd/2p, 12M /: Bus 08.Port 1: Dev 1, Class=root_hub, Driver=ohci_hcd/2p, 12M /: Bus 07.Port 1: Dev 1, Class=root_hub, Driver=ohci_hcd/2p, 12M /: Bus 06.Port 1: Dev 1, Class=root_hub, Driver=ehci_hcd/10p, 480M |__ Port 3: Dev 2, If 0, Class='bInterfaceClass 0x0e not yet handled', Driver=uvcvideo, 480M |__ Port 3: Dev 2, If 1, Class='bInterfaceClass 0x0e not yet handled', Driver=uvcvideo, 480M |__ Port 3: Dev 2, If 2, Class=audio, Driver=snd-usb-audio, 480M |__ Port 3: Dev 2, If 3, Class=audio, Driver=snd-usb-audio, 480M |__ Port 5: Dev 3, If 0, Class=hub, Driver=hub/4p, 480M |__ Port 3: Dev 6, If 0, Class=stor., Driver=usb-storage, 480M /: Bus 05.Port 1: Dev 1, Class=root_hub, Driver=ohci_hcd/2p, 12M /: Bus 04.Port 1: Dev 1, Class=root_hub, Driver=ohci_hcd/2p, 12M /: Bus 03.Port 1: Dev 1, Class=root_hub, Driver=ohci_hcd/2p, 12M |__ Port 2: Dev 2, If 0, Class=HID, Driver=usbhid, 1.5M |__ Port 2: Dev 2, If 1, Class=HID, Driver=usbhid, 1.5M /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ohci_hcd/2p, 12M /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ohci_hcd/2p, 12M -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=368421 User sven.burmeister@gmx.net added comment https://bugzilla.novell.com/show_bug.cgi?id=368421#c9 Sven Burmeister <sven.burmeister@gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|sven.burmeister@gmx.net | --- Comment #9 from Sven Burmeister <sven.burmeister@gmx.net> 2008-12-08 09:33:11 MST --- Created an attachment (id=258686) --> (https://bugzilla.novell.com/attachment.cgi?id=258686) lsusb -v output I had to pipe it to a file, so there was some additional output: can't get hub descriptor: Connection timed out can't get device qualifier: Connection timed out can't get debug descriptor: Connection timed out cannot read device status, Connection timed out (110) can't get device qualifier: Connection timed out can't get debug descriptor: Connection timed out cannot read device status, Connection timed out (110) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=368421 Sven Burmeister <sven.burmeister@gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|Kernel |Kernel Product|openSUSE 10.3 |openSUSE 11.0 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=368421 User oneukum@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368421#c10 Oliver Neukum <oneukum@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |sven.burmeister@gmx.net --- Comment #10 from Oliver Neukum <oneukum@novell.com> 2008-12-08 13:30:17 MST --- This looks very much like your hub is broken. Please try to replicate the problem without the hub. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=368421 User oneukum@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=368421#c11 Oliver Neukum <oneukum@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|sven.burmeister@gmx.net | Resolution| |NORESPONSE --- Comment #11 from Oliver Neukum <oneukum@novell.com> 2009-01-07 08:56:23 MST --- No response -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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