[Bug 331662] New: System Fails to boot after install with missing file
https://bugzilla.novell.com/show_bug.cgi?id=331662 Summary: System Fails to boot after install with missing file Product: openSUSE 10.3 Version: Final Platform: i686 OS/Version: Other Status: NEW Severity: Critical Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: suse-list3@bout-tyme.net QAContact: qa@suse.de Found By: Other System: HP ML330 G3, 768m ram, Smart Array 532 controller with three drives setup as raid 5, one IDE drive installed on LSI controller. After clean install of 10.3 upon reboot the following error comes up: GRUB Loading stage2... graphics file "(/dev/cciss/c0d0p1,0)/message" missing. I then hit enter to continue and get a grub text screen and hit enter to start the system using 10.3 where upon the following error comes up: error 23: error while parsing number I was able to continue by booting to the repair on DVD (which also errors out) by selecting boot installed system (which is the only way to boot now). Contents of y2log_bootloader: GNU GRUB version 0.97 (640K lower / 3072K upper memory) [ Minimal BASH-like line editing is supported. For the first word, TAB lists possible command completions. Anywhere else TAB lists the possible completions of a device/filename. ] grub> setup --stage2=/boot/grub/stage2 (hd0) (/dev/cciss/c0d0p1,0) Error 23: Error while parsing number grub> quit -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c1 --- Comment #1 from Ken Schneider <suse-list3@bout-tyme.net> 2007-10-07 14:00:33 MST --- Created an attachment (id=176689) --> (https://bugzilla.novell.com/attachment.cgi?id=176689) YaST log file gzipped -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662 Ken Schneider <suse-list3@bout-tyme.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Summary|System Fails to boot after install with missing |System Fails to boot after install with missing |file |file error -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662 Cyril Hrubis <chrubis@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |odabrunz@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c2 Jan Engelhardt <jengelh@gmx.de> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jengelh@gmx.de --- Comment #2 from Jan Engelhardt <jengelh@gmx.de> 2007-10-10 14:49:55 MST --- "(/dev/cciss/c0d0p1,0)/message" is total trash. Here, just a really wild guess: Copy the c0d0p1 node to /dev and reinstall some rpm kernel (so that /sbin/update-bootloader with all the glory args run through), and see if it's still (/dev/) or hopefully (hd0). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c3 --- Comment #3 from Ken Schneider <suse-list3@bout-tyme.net> 2007-10-10 16:14:21 MST --- "(/dev/cciss/c0d0p1,0)/message" isn't total trash. /dev/cciss/c0d0p1 points to the first partition of the SCSI array where I have /boot mounted. The /boot/grub/device.map file has the following: (hd0) /dev/mapper/lsi_jhicccaiaa (fd0) /dev/fd0 hd0 is the IDE drive attached to the onboard LSI controller and I have concern regarding the reference to it in the grub setup command that fails. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c4 --- Comment #4 from Jan Engelhardt <jengelh@gmx.de> 2007-10-10 16:24:37 MST --- Ha. On what partition should GRUB look for /dev? GRUB (that is the bootloader, not the shell you run in the installed system!) does not scan partitions for /dev. Especially since /dev is on tmpfs and there are no device nodes before the kernel has booted and udev runs. Use (hd1) /dev/cciss/c0d0 in /boot/grub/devices.map and tell menu.lst to use root (hd1,0) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c5 --- Comment #5 from Jan Engelhardt <jengelh@gmx.de> 2007-10-10 16:26:56 MST --- Is /dev/mapper/lsi_jhicccaiaa composed of c0d0 devices? This looks like fakeraid, and it's obviously problematic. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c6 --- Comment #6 from Ken Schneider <suse-list3@bout-tyme.net> 2007-10-10 16:37:03 MST --- /dev/mapper/lsi_jhicccaiaa is the IDE drive on the onboard controller that can be used as fake raid but I don't. I have the bios set the controller as a ata device. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c7 --- Comment #7 from Jan Engelhardt <jengelh@gmx.de> 2007-10-10 17:01:07 MST --- Then see comment #4. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c8 --- Comment #8 from Ken Schneider <suse-list3@bout-tyme.net> 2007-10-10 17:26:17 MST --- Having used linux for many years (over 10) I seem to recall that there used to be a "boot" command also that would point to c0d0p1 as that is my "boot" partition. My "root" partition is c0d0p3 with c0d0p2 being used as swap. Here is where I start to get a little fuzzy. In the devices.map file I specify a /dev device for hd1 but as you say grub knows nothing about /dev until the kernel boots. I have modified /boot/grub/devices.map as follows: (hd0) /dev/mapper/lsi_jhicccaiaa (hd1) /dev/cciss/c0d0 (fd0) /dev/fd0 and I have the following in /boot/grub/menu.lst: # Modified by YaST2. Last modification on Wed Oct 10 18:58:53 EDT 2007 default 0 timeout 8 gfxmenu (hd1,0)/message ##YaST - activate ###Don't change this comment - YaST2 identifier: Original name: linux### title openSUSE 10.3 root (hd1,0) kernel /vmlinuz root=/dev/disk/by-id/cciss-3600508b100104b44414f365744360006-part3 vga=0x31a resume=/dev/mapper/lsi_jhicccaiaa_part2 splash=silent showopts initrd /initrd ###Don't change this comment - YaST2 identifier: Original name: floppy### title Floppy rootnoverify (hd1,0) chainloader (fd0)+1 ###Don't change this comment - YaST2 identifier: Original name: failsafe### title Failsafe -- openSUSE 10.3 root (hd1,0) kernel /vmlinuz root=/dev/disk/by-id/cciss-3600508b100104b44414f365744360006-part3 vga=normal showopts ide=nodma apm=off acpi=off noresume nosmp noapic maxcpus=0 edd=off 3 initrd /initrd I invoked YaST-->System-->boot loader to install the new settings (is this necessary?) rebooted and still have the same problem, the /boot/message cannot be found. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c9 --- Comment #9 from Ken Schneider <suse-list3@bout-tyme.net> 2007-10-10 17:34:39 MST --- Correction of the previous info: The (hd1,0)/message file cannot be found is the error when trying to boot to the harddrive. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c10 --- Comment #10 from Jan Engelhardt <jengelh@gmx.de> 2007-10-10 17:37:39 MST --- Use the GRUB bootloader commandline to figure out if hd1 actually points to the proper disk and whether there is a /message on (hd1,0). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c11 --- Comment #11 from Ken Schneider <suse-list3@bout-tyme.net> 2007-10-10 18:00:42 MST --- I'm not versed in using the grub command line. What commands do I use? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c12 --- Comment #12 from Ken Schneider <suse-list3@bout-tyme.net> 2007-10-10 22:22:22 MST --- The system is now booting properly. I made the following changes: In /boot/grub/device.map I removed any reference to the IDE drive I.E. (hd0) /dev/cciss/c0d0 (fd0) /dev/fd0 In /boot/grub/menu.lst all root entries are now in the form of "root (hd0,0)" The whole problem points to the IDE drive being referenced in device.map when it should not have been. Thanks Jan for helping to point me in the right direction, I did manage to figure out some of the grub commands enough to fix my problem. This still needs to go to QA and get fixed for other people that might have the same or similar hardware config. Hopefully it will be fixed for 11.0 alpha. This should NOT be routinely closed just because I was able to fix my problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662 Matej Horvath <mhorvath@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |stefan.fent@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c14 --- Comment #14 from Stefan Fent <stefan.fent@novell.com> 2007-10-22 09:41:38 MST --- Could you please attach the entire /var/log/YaST2/ directory? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c15 --- Comment #15 from Ken Schneider <suse-list3@bout-tyme.net> 2007-10-22 10:10:48 MST --- Either my ISP or bugzilla will not allow me to upload a 1.5M file. Which files do you need I have the following in /var/log/YaST2/: disk_cciss_c0d0 disk_sda internet-test macro_inst_cont.ycp macro_inst_initial.ycp perl-BL-standalone-log volume_info volume_info-1 y2log y2log-1 y2log-1.gz y2log.SuSEconfig y2logRPM y2log_bootloader y2logmkinitrd y2start.log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c16 Stefan Fent <stefan.fent@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |suse-list3@bout-tyme.net --- Comment #16 from Stefan Fent <stefan.fent@novell.com> 2007-10-23 01:41:25 MST --- At least: perl-BL-standalone-log y2log_bootloader -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c17 Ken Schneider <suse-list3@bout-tyme.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|suse-list3@bout-tyme.net | --- Comment #17 from Ken Schneider <suse-list3@bout-tyme.net> 2007-10-23 07:04:55 MST --- Created an attachment (id=179963) --> (https://bugzilla.novell.com/attachment.cgi?id=179963) YaST2 log files The following are attached: disk_cciss_c0d0.gz disk_sda.gz macro_inst_cont.ycp.gz macro_inst_initial.ycp.gz perl-BL-standalone-log.gz y2logRPM.gz y2log_bootloader.gz y2logmkinitrd.gz y2start.log.gz -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662 Stefan Fent <stefan.fent@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|stefan.fent@novell.com |jplack@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662#c18 Joachim Plack <jplack@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED --- Comment #18 from Joachim Plack <jplack@novell.com> 2007-11-28 12:33:26 MST --- hm looks like the LSI controller is not properly detected by hwinfo and company. Have to check the logs, later. Wer are low on ressources here so expect some delay ... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662 User jplack@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=331662#c19 Joachim Plack <jplack@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |LATER --- Comment #19 from Joachim Plack <jplack@novell.com> 2007-12-12 13:03:55 MST --- No ressources assigned here right now, will address problem later -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662 User jplack@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=331662#c20 Joachim Plack <jplack@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jplack@novell.com Status|RESOLVED |REOPENED Resolution|LATER | --- Comment #20 from Joachim Plack <jplack@novell.com> 2008-03-19 22:13:48 MST --- reevaluate for SLE11 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662 Stanislav Visnovsky <visnov@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |visnov@novell.com Component|Other |Booting -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662 User jplack@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=331662#c21 Joachim Plack <jplack@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|jplack@novell.com |juhliarik@novell.com Status|REOPENED |NEW --- Comment #21 from Joachim Plack <jplack@novell.com> 2008-07-15 05:21:44 MDT --- assign to yast2-bootloader maintainer -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=331662 User juhliarik@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=331662#c22 Jozef Uhliarik <juhliarik@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #22 from Jozef Uhliarik <juhliarik@novell.com> 2008-07-29 05:13:26 MDT --- The problem is that DMRAID doesn't support bios_id and it is cause why you have wrong device.map. yast2-storage was updated and it provides bios_id for DMRAID now. IMO openSUSE 11.0 should include fix for your problem. Feel free to reopen bug if it doesn't work in openSUSE 11.0 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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