[Bug 392794] New: Hylafax: return of sent faxes in tiff format

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[Bug 192093] Nice if I could force...

bugzilla_noreply＠novell.com

20 May 2008 20 May '08

18:30

https://bugzilla.novell.com/show_bug.cgi?id=392794 Summary: Hylafax: return of sent faxes in tiff format Product: openSUSE 10.3 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Minor Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: noelamac@gmail.com QAContact: qa@suse.de Found By: --- openSUSE 10.3, hylafax 4.4.0. I want to get a copy of all sent faxes in tiff format. "man notify" says: *** (...) RETURNFILETYPE can be set to ``tif'', ``pdf'', ``ps'', or ``original''. If set, this causes notify to return a copy of the submitted documents to the SENDER address along with the notification message. The ``original'' setting uses the format type that was used in the submission. Multiple values may be specified by separating them with whitespace. In that case a sepa- rate attachment is created for each filetype. *** If I set this variable to "pdf" (RETURNFILETYPE=pdf) I get a copy of the sent fax in pdf, no problems with this. But when I set this variable to "tif" (as per man page, RETURNFILETYPE=tif) I get no attachment to the notify e-mail, just the e-mail itself. May be am I missing any tiff package library here so the conversion cannot be done or any path to binaries related problem? :-? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

21 May 21 May

17:23

New subject: [Bug 392794] Hylafax: return of sent faxes in tiff format

https://bugzilla.novell.com/show_bug.cgi?id=392794 User rvojcik@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392794#c1 Robert Vojcik changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |rvojcik@novell.com Status|NEW |NEEDINFO Info Provider| |noelamac@gmail.com --- Comment #1 from Robert Vojcik 2008-05-21 11:23:10 MST --- hello, could you try send output of "rpm -qa|grep -i tiff" ? Maybe you don't have libtiff installed. Thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

17:35

New subject: [Bug 392794] Hylafax: return of sent faxes in tiff format

https://bugzilla.novell.com/show_bug.cgi?id=392794 User noelamac@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392794#c2 --- Comment #2 from Camaleon -- 2008-05-21 11:35:34 MST --- (In reply to comment #1 from Robert Vojcik)

...

hello, could you try send output of "rpm -qa|grep -i tiff" ?

linux:~ # rpm -qa | grep -i tiff libtiff3-3.8.2-68 tiff-3.8.2-68

...

Maybe you don't have libtiff installed.

It seems there. When a new fax arrives, it is attached as tiff along with the e-mail notificacion. The problem seems to be only when requesting a copy of the sent fax in tiff format :-? Can you reproduce (confirm) this behaviour on your side? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

22 May 22 May

14:49

New subject: [Bug 392794] Hylafax: return of sent faxes in tiff format

https://bugzilla.novell.com/show_bug.cgi?id=392794 User rvojcik@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392794#c3 Robert Vojcik changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |kkeil@novell.com Status|NEEDINFO |NEW Info Provider|noelamac@gmail.com | --- Comment #3 from Robert Vojcik 2008-05-22 08:49:40 MST --- Hello, I am not able to reproduce it now but I'm reassigning it to maintainer. Please next time remove NEEDINFO status by selecting "This comment/atachment provides ..." checkbox after supplying needed information. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

25 May 25 May

16:41

New subject: [Bug 392794] Hylafax: return of sent faxes in tiff format

https://bugzilla.novell.com/show_bug.cgi?id=392794 Karsten Keil changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

6 Jun 6 Jun

11:14

New subject: [Bug 392794] Hylafax: return of sent faxes in tiff format

https://bugzilla.novell.com/show_bug.cgi?id=392794 User kkeil@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392794#c4 Karsten Keil changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |noelamac@gmail.com --- Comment #4 from Karsten Keil 2008-06-06 05:14:09 MDT --- What does the original format of the document you sent be ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

11:28

New subject: [Bug 392794] Hylafax: return of sent faxes in tiff format

https://bugzilla.novell.com/show_bug.cgi?id=392794 User noelamac@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392794#c5 Camaleon -- changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|noelamac@gmail.com | --- Comment #5 from Camaleon -- 2008-06-06 05:28:10 MDT --- (In reply to comment #4 from Karsten Keil)

...

What does the original format of the document you sent be ?

My users (windows an suse boxes) are sending faxes in two ways: a) sambafax script (cups backend). This allows them to send a fax virtually from any document (text files, ooo files, doc files, pdf files...) just by using the Fax printer b) By using a java client and mainly, pdf files. IIRC, I tested both a) and b) with the same result, but I can perform any test you wish (command line "sendfax", sending plain text files, etc...) just tell me :-) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12:00

New subject: [Bug 392794] Hylafax: return of sent faxes in tiff format

https://bugzilla.novell.com/show_bug.cgi?id=392794 User kkeil@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392794#c6 Karsten Keil changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |noelamac@gmail.com --- Comment #6 from Karsten Keil 2008-06-06 06:00:00 MDT --- Please try the following to see what parameter it has (RETURNFILETYPE=tif should be set): edit /var/spool/fax/bin/common-functions and insert following line on the beginning of the ConvertFile () function (around line 568): echo "1=$1 2=$2 3=$3" >>/tmp/testlog send a fax and post /tmp/testlog here. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

12:15

New subject: [Bug 392794] Hylafax: return of sent faxes in tiff format

https://bugzilla.novell.com/show_bug.cgi?id=392794 User noelamac@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392794#c7 Camaleon -- changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|noelamac@gmail.com | --- Comment #7 from Camaleon -- 2008-06-06 06:15:13 MDT --- (In reply to comment #6 from Karsten Keil)

...

Please try the following to see what parameter it has (RETURNFILETYPE=tif should be set): edit /var/spool/fax/bin/common-functions and insert following line on the beginning of the ConvertFile () function (around line 568):

echo "1=$1 2=$2 3=$3" >>/tmp/testlog

send a fax and post /tmp/testlog here.

Done. 1=docq/doc66.ps 2=PostScript 3=tif -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

8 Jun 8 Jun

13:32

New subject: [Bug 392794] Hylafax: return of sent faxes in tiff format

https://bugzilla.novell.com/show_bug.cgi?id=392794 User kkeil@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392794#c8 --- Comment #8 from Karsten Keil 2008-06-08 07:32:10 MDT --- Created an attachment (id=220910) --> (https://bugzilla.novell.com/attachment.cgi?id=220910) fix for hylafax OK I found the reason, seems that some scripts did not update the parameters to the new converter scripts. You can patch /var/spool/fax/bin/common-functions.sh directely with this patch. I'll try to get this fixed in the 11.0 version. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

19:26

New subject: [Bug 392794] Hylafax: return of sent faxes in tiff format

https://bugzilla.novell.com/show_bug.cgi?id=392794 User noelamac@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392794#c9 --- Comment #9 from Camaleon -- 2008-06-08 13:26:13 MDT --- (In reply to comment #8 from Karsten Keil)

...

Created an attachment (id=220910) --> (https://bugzilla.novell.com/attachment.cgi?id=220910) [details] fix for hylafax

OK I found the reason, seems that some scripts did not update the parameters to the new converter scripts. You can patch /var/spool/fax/bin/common-functions.sh directely with this patch. I'll try to get this fixed in the 11.0 version.

O.k. sir. It works :-) I just have tested to send a fax with the new lines applied and I get a tiff file of the sent fax, as expected. Thanks so much! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

9 Jun 9 Jun

13:09

New subject: [Bug 392794] Hylafax: return of sent faxes in tiff format

https://bugzilla.novell.com/show_bug.cgi?id=392794 User kkeil@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=392794#c10 Karsten Keil changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED --- Comment #10 from Karsten Keil 2008-06-09 07:09:19 MDT --- To late for 11.0, I update STABLE so far. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 392794] New: Hylafax: return of sent faxes in tiff format

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