[Bug 692574] New: 11.4 Login screen disappear and goes black after some time

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bugzilla_noreply＠novell.com

9 May 2011 9 May '11

12:02

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c0 Summary: 11.4 Login screen disappear and goes black after some time Classification: openSUSE Product: openSUSE 11.4 Version: Final Platform: x86-64 OS/Version: Other Status: NEW Severity: Major Priority: P5 - None Component: GNOME AssignedTo: bnc-team-gnome@forge.provo.novell.com ReportedBy: terje@nordland-teknikk.no QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:2.0.1) Gecko/20100101 Firefox/4.0.1 Using 11.4 x86_64/Gnome 2.31 on a Dell Precision 490 w/Nvidia Quadro FX 550. Some time after from Gnome, the GDM login screen goes black and doesn't appear again by activating keyboard or mouse or with Ctrl+Alt+F7. Ctrl+Alt+F1 brings up the text console (a weak SUSE desktop logo appear on the right side). Have to reboot to get back to the GUI login screen and desktop again. Reproducible: Always Steps to Reproduce: 1.As in details above 2. 3. Actual Results: As in details above Expected Results: The gui login screen should appear activating keyboard or mouse -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

10 May 10 May

06:50

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c1 Gary Ching-Pang Lin changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |glin@novell.com --- Comment #1 from Gary Ching-Pang Lin 2011-05-10 06:50:27 UTC --- Was there any error in /var/log/Xorg.0.log? It sounds like X crashed -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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07:18

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c2 --- Comment #2 from Terje J. Hanssen 2011-05-10 07:18:00 UTC --- Created an attachment (id=428770) --> (http://bugzilla.novell.com/attachment.cgi?id=428770) /var/log/Xorg.0.log I didn't check, but attached here is the current /var/log/Xorg.0.log To-day I have only remote login access to that machine to-day, but I would be surprised if not the login screen has disappeared also this time. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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08:16

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c3 --- Comment #3 from Gary Ching-Pang Lin 2011-05-10 08:16:53 UTC --- It would be good if you can provide the following log/message when the bug happened again: 1. /var/log/Xorg.0.log 2. The output of dmesg or /var/log/messages ('tail -n 200 /var/log/messages > messages.log' should provide sufficient information.) 3. log files in /var/log/gdm -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11 May 11 May

09:34

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c4 --- Comment #4 from Terje J. Hanssen 2011-05-11 09:34:32 UTC --- Created an attachment (id=429027) --> (http://bugzilla.novell.com/attachment.cgi?id=429027) /var/log/Xorg.0.log While the bug occures -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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09:35

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c5 --- Comment #5 from Terje J. Hanssen 2011-05-11 09:35:23 UTC --- Created an attachment (id=429028) --> (http://bugzilla.novell.com/attachment.cgi?id=429028) /var/log/messages While the bug occures -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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09:36

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c6 --- Comment #6 from Terje J. Hanssen 2011-05-11 09:36:20 UTC --- Created an attachment (id=429029) --> (http://bugzilla.novell.com/attachment.cgi?id=429029) /var/log/gdm While the bug occures -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:04

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c7 --- Comment #7 from Gary Ching-Pang Lin 2011-05-11 10:04:26 UTC --- Hmmmm Weird... From the log files, gdm and X seemed still alive. (Maybe you can confirm this when switching to the console) If so, it probably a driver issue. To narrow down the scope, you can switch to vesa driver instead of the binary nvidia driver and try again. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12:01

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c8 --- Comment #8 from Terje J. Hanssen 2011-05-11 12:01:35 UTC --- Voila, still with Nvidia driver in use, I could see the gdm login screen was shut down after about 5 minutes inactivity. Ctrl-Alt-F7 brings up just a blinking cursor on the black screen. However Ctrl-Alt-F8 brings up the correct gui login screen. Has this changed in 11.4? (In another forum another user reported experience with that the display light was shut down to black on both openSUSE 11.4 and Ubuntu 11.04 or by upgrading the kernel to Linux Mint Debian til 2.6.38, which he thought all could be kernel related(?) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12 May 12 May

07:12

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c9 Gary Ching-Pang Lin changed: What |Removed |Added ---------------------------------------------------------------------------- Component|GNOME |X.Org AssignedTo|bnc-team-gnome@forge.provo. |bnc-team-xorg-bugs@forge.pr |novell.com |ovo.novell.com QAContact|qa@suse.de |xorg-maintainer-bugs@forge. | |provo.novell.com --- Comment #9 from Gary Ching-Pang Lin 2011-05-12 07:12:32 UTC --- So changing to vt1 and then vt8 works for you? Then gdm and X should be fine, and it's likely a driver issue. I would suggest you try vesa driver. If the same, it could be a kernel issue. If not, then the culprit may be nvidia binary driver. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11:56

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c10 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID --- Comment #10 from Stefan Dirsch 2011-05-12 11:56:36 UTC --- (In reply to comment #6)

...

Created an attachment (id=429029) --> (http://bugzilla.novell.com/attachment.cgi?id=429029) [details] /var/log/gdm

While the bug occures

gdm/:1.log [...] Error: API mismatch: the NVIDIA kernel module has version 260.19.44, but this NVIDIA driver component has version 270.41.06. Please make sure that the kernel module and all NVIDIA driver components have the same version. (EE) NVIDIA(0): Failed to initialize the NVIDIA kernel module. Please see the (EE) NVIDIA(0): system's kernel log for additional error messages and (EE) NVIDIA(0): consult the NVIDIA README for details. (EE) NVIDIA(0): *** Aborting *** (EE) Screen(s) found, but none have a usable configuration. ==> Messed up system. Also we do not investigate any 3rd party driver problems. Standard disclaimer: Unfortunately we can't track any NVIDIA driver bugs filed against openSUSE in Novell's bugzilla. Please complain directly to NVIDIA. Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

16:09

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c11 Terje J. Hanssen changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|INVALID | --- Comment #11 from Terje J. Hanssen 2011-05-12 16:09:37 UTC --- (In reply to comment #10)

...

Error: API mismatch: the NVIDIA kernel module has version 260.19.44, but this NVIDIA driver component has version 270.41.06. Please make sure that the kernel module and all NVIDIA driver components have the same version. (EE) NVIDIA(0): Failed to initialize the NVIDIA kernel module. Please see the (EE) NVIDIA(0): system's kernel log for additional error messages and (EE) NVIDIA(0): consult the NVIDIA README for details. (EE) NVIDIA(0): *** Aborting *** (EE) Screen(s) found, but none have a usable configuration.

==> Messed up system.

Also we do not investigate any 3rd party driver problems. Standard disclaimer:

Unfortunately we can't track any NVIDIA driver bugs filed against openSUSE in Novell's bugzilla. Please complain directly to NVIDIA. Thanks.

Strange. # rpm -qa | grep nvidia x11-video-nvidiaG02-270.41.06-5.1.x86_64 nvidia-computeG02-270.41.06-5.1.x86_64 nvidia-gfxG02-kmp-desktop-270.41.06_k2.6.37.1_1.2-4.1.x86_64 (In reply to comment #10)

...

gdm/:1.log [...]

Error: API mismatch: the NVIDIA kernel module has version 260.19.44, but this NVIDIA driver component has version 270.41.06. Please make sure that the kernel module and all NVIDIA driver components have the same version. (EE) NVIDIA(0): Failed to initialize the NVIDIA kernel module. Please see the (EE) NVIDIA(0): system's kernel log for additional error messages and (EE) NVIDIA(0): consult the NVIDIA README for details. (EE) NVIDIA(0): *** Aborting *** (EE) Screen(s) found, but none have a usable configuration.

==> Messed up system.

Strange. alfa:~ # rpm -qa | grep nvidia x11-video-nvidiaG02-270.41.06-5.1.x86_64 nvidia-computeG02-270.41.06-5.1.x86_64 nvidia-gfxG02-kmp-desktop-270.41.06_k2.6.37.1_1.2-4.1.x86_64 alfa:~ # hwinfo --gfxcard 40: PCI 700.0: 0300 VGA compatible controller (VGA) [Created at pci.318] Unique ID: aK5u.+xhKL47KxwB Parent ID: 8otl.BMiosGw4HD4 SysFS ID: /devices/pci0000:00/0000:00:04.0/0000:07:00.0 SysFS BusID: 0000:07:00.0 Hardware Class: graphics card Model: "nVidia Quadro FX 550" Vendor: pci 0x10de "nVidia Corporation" Device: pci 0x014d "Quadro FX 550" SubVendor: pci 0x10de "nVidia Corporation" SubDevice: pci 0x0349 Revision: 0xa2 Driver: "nvidia" Driver Modules: "nvidia" Memory Range: 0xf4000000-0xf7ffffff (rw,non-prefetchable) Memory Range: 0xd8000000-0xdfffffff (ro,non-prefetchable) Memory Range: 0xfa000000-0xfaffffff (rw,non-prefetchable) Memory Range: 0xfbe00000-0xfbe1ffff (ro,non-prefetchable,disabled) IRQ: 16 (1248074 events) I/O Ports: 0x3c0-0x3df (rw) Module Alias: "pci:v000010DEd0000014Dsv000010DEsd00000349bc03sc00i00" Driver Info #0: XFree86 v4 Server Module: nvidia Driver Info #1: XFree86 v4 Server Module: nvidia 3D Support: yes Config Status: cfg=no, avail=yes, need=no, active=unknown Attached to: #12 (PCI bridge) Primary display adapter: #40 I also has the same packages installed on another Xeon based hardware (HP8710w w/Nvidia FX 3600M) without experiencing this issue. To compare I also include the corresponding output from the latter machine: linux-j8ya:~ # rpm -qa | grep nvidia nvidia-gfxG02-kmp-desktop-270.41.06_k2.6.37.1_1.2-4.1.x86_64 nvidia-computeG02-270.41.06-5.1.x86_64 x11-video-nvidiaG02-270.41.06-5.1.x86_64 linux-j8ya:~ # hwinfo --gfxcard 30: PCI 100.0: 0300 VGA compatible controller (VGA) [Created at pci.318] Unique ID: VCu0.yk2KD4BD_+B Parent ID: vSkL.QFfXZDqAgF5 SysFS ID: /devices/pci0000:00/0000:00:01.0/0000:01:00.0 SysFS BusID: 0000:01:00.0 Hardware Class: graphics card Model: "nVidia Quadro FX 3600M" Vendor: pci 0x10de "nVidia Corporation" Device: pci 0x061c "Quadro FX 3600M" SubVendor: pci 0x10de "nVidia Corporation" SubDevice: pci 0x0518 Revision: 0xa2 Driver: "nvidia" Driver Modules: "nvidia" Memory Range: 0xe5000000-0xe5ffffff (rw,non-prefetchable) Memory Range: 0xd0000000-0xdfffffff (ro,non-prefetchable) Memory Range: 0xe6000000-0xe7ffffff (rw,non-prefetchable) I/O Ports: 0x4000-0x4fff (rw) IRQ: 16 (13472 events) I/O Ports: 0x3c0-0x3df (rw) Module Alias: "pci:v000010DEd0000061Csv000010DEsd00000518bc03sc00i00" Driver Info #0: XFree86 v4 Server Module: nvidia Driver Info #1: XFree86 v4 Server Module: nvidia 3D Support: yes Config Status: cfg=no, avail=yes, need=no, active=unknown Attached to: #10 (PCI bridge) Primary display adapter: #30 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21:53

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c12 Stefan Dirsch changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |INVALID --- Comment #12 from Stefan Dirsch 2011-05-12 21:53:55 UTC --- Why do you reopen this bug. I won't fix your messed up system. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13 May 13 May

06:49

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c13 --- Comment #13 from Terje J. Hanssen 2011-05-13 06:49:28 UTC --- Because I needed to show I hadn't any Nvidia version 260.19.44 installed - and because I had not yet reached to test with the Vesa driver as suggested in comment #7 above before your "Resolved" notice. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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09:51

New subject: [Bug 692574] 11.4 Login screen disappear and goes black after some time

https://bugzilla.novell.com/show_bug.cgi?id=692574 https://bugzilla.novell.com/show_bug.cgi?id=692574#c14 --- Comment #14 from Stefan Dirsch 2011-05-13 09:51:21 UTC --- (In reply to comment #13)

...

Because I needed to show I hadn't any Nvidia version 260.19.44 installed

You do. The kernel module. Please remove it.

...

- and because I had not yet reached to test with the Vesa driver as suggested in comment #7 above before your "Resolved" notice.

I consider the comment meanwhile obsolete. We identified the culprit meanwhile. :-) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 692574] New: 11.4 Login screen disappear and goes black after some time

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