[Bug 815946] New: HP P1005 not working after hotplug
https://bugzilla.novell.com/show_bug.cgi?id=815946 https://bugzilla.novell.com/show_bug.cgi?id=815946#c0 Summary: HP P1005 not working after hotplug Classification: openSUSE Product: openSUSE 12.3 Version: Final Platform: x86-64 OS/Version: openSUSE 12.3 Status: NEW Severity: Normal Priority: P5 - None Component: Hotplug AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: iron.bone@wp.pl QAContact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Opera/9.80 (X11; Linux x86_64) Presto/2.12.388 Version/12.15 Opensuse 12.3 Gnome. Fresh instalation When I connect (also hot plug) for the first time my HP P1005 is recognized by the system. I am able to install the hp-plugin and print the test page. Next, when I start my system and the printer in on and connect during the starting process the printer works ok. The problem. When I connect or switch on the printer after I login it does not work. I can see the system can see this printer. When I start printing I get all the system messages that the printing processes work correct but the printer does not print anything Reproducible: Always Steps to Reproduce: 1. Install the dirvers. hp-plugin, try to print - it works 2. Switch off your computer. Disconnect your printer. 3. Start the system. After login connect the printer and switch it on 4. try to print anything Actual Results: The printer does not print anything Expected Results: The printer works with the hotplug too. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=815946 https://bugzilla.novell.com/show_bug.cgi?id=815946#c Xiaolong Li <xlli@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xlli@suse.com AssignedTo|bnc-team-screening@forge.pr |jsmeix@suse.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=815946 https://bugzilla.novell.com/show_bug.cgi?id=815946#c1 Johannes Meixner <jsmeix@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Found By|--- |Community User Resolution| |DUPLICATE --- Comment #1 from Johannes Meixner <jsmeix@suse.com> 2013-04-23 15:00:52 CEST --- According to http://hplipopensource.com/hplip-web/models/laserjet/hp_laserjet_p1005.html the "HP LaserJet p1005 Printer" "REQUIRES a downloadable driver plug-in ... released under a proprietary (non-open) license and are not part of the HPLIP tarball release" and this printer "Requires firmware download" Very likely it is an issue related to the proprietary plug-in probably related to the firmware which is included in that proprietary plug-in. We (i.e. openSUSE) do not provode that proprietary software. We only provide the HPLIP tarball release. Therefore the issue is not caused by openSUSE, see https://bugzilla.novell.com/page.cgi?id=fields.html#status regarding "upstream" bug. We cannot do anything that is related to proprietary software. Please report issues that are related to HP's proprietary software directly to HPLIP upstream, see "Report a Bug" at http://hplipopensource.com/hplip-web/support.html In this particular case I assume it is the same as in bnc#815186 "HPLIP: proprietary plug-in not send after plugging printer" which is already reported to HPLIP upstream as https://bugs.launchpad.net/bugs/1169457 To verify whether or not it is actually a duplicate of bnc#815186 check if it works when you initiate firmware upload to the printer manually as user 'root' by calling the "hp-firmware" tool. Before you call "hp-firmware" you may have to clean up all your print queues: As user 'root' run "cancel -a" which completely removes all existing (old) print jobs (including job history) in all print queues. Regarding general issues with firmware upload you may have a look at my own bad experience, see https://bugs.launchpad.net/hplip/+bug/187049 *** This bug has been marked as a duplicate of bug 815186 *** http://bugzilla.novell.com/show_bug.cgi?id=815186 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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