http://bugzilla.novell.com/show_bug.cgi?id=617674 http://bugzilla.novell.com/show_bug.cgi?id=617674#c2 --- Comment #2 from Andi N Kleen 2010-06-26 14:34:49 UTC --- .. and then crashes finally scanimage[28026] general protection ip:7fab8b2502fe sp:7fff27ac94e0 error:0 in libusb-1.0.so.0.0.0[7fab8b249000+d000] scanimage[28025] general protection ip:7fab8b2502fe sp:7fff27ac91f0 error:0 in libusb-1.0.so.0.0.0[7fab8b249000+d000] after that it only says "scanimage: no SANE devices found". Apparently the USB device is so confused that it cannot do anything more [pid 28148] read(6, "# Plustek-SANE Backend configura"..., 4096) = 4096 [pid 28148] read(6, " device, start with a new sectio"..., 4096) = 46 [pid 28148] read(6, "", 4096) = 0 [pid 28148] close(6) = 0 [pid 28148] munmap(0x7fb164c1e000, 4096) = 0 [pid 28148] open("/dev/bus/usb/001/015", O_RDWR) = 6 [pid 28148] write(4, "\1", 1) = 1 [pid 28148] read(3, "\1", 1) = 1 [pid 28148] ioctl(6, USBDEVFS_SETCONFIGURATION, 0x7fff3c7587bc) = -1 EPIPE (Broken pipe) [pid 28148] write(4, "\1", 1) = 1 [pid 28148] read(3, "\1", 1) = 1 [pid 28148] close(6) = 0 [pid 28148] write(2, "scanimage: no SANE devices found"..., 33scanimage: no SANE devices found -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=617674 http://bugzilla.novell.com/show_bug.cgi?id=617674#c3 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WORKSFORME --- Comment #3 from Johannes Meixner 2010-06-29 08:38:42 UTC --- Regarding the initial issue "configuration not preserved": The sane-backends configuration files /etc/sane.d/*.conf are packaged in our openSUSE RPM with %config(noreplace) so that even changed configuration files would not be overwritten by a RPM package upgrade. Newer sane-backends configuration files would be installed as /etc/sane.d/*.conf.rpmnew I tested a sane-backends RPM package upgrade and it works this way for me and therefore I close the bug accordingly. Did you perhaps install SANE software from whatever third-party repository (e.g. Packman or something like this)? Regarding the other issue: Please do not report different issues in one same bug. Report each issue in a separated bug. A "general protection ... error ... in libusb" is very likey not a bug in sane-backends but perhaps an issue in libusb (compare for example bug 559697 and bug 596411) or a lower level USB issue (USB hardware or kernel). Perhaps other libusb packages help in your case too (see bug 559697). My USB scanner Canon CanoScan N1240U/LiDE30 which uses also the "plustek" driver works well on my openSUSE 11.3 system. Regarding USB hardware like "USB Cable Connection and Additional USB Hubs" you may have a look at http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2 also regarding "Trouble-Shooting (Debugging)". -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.