[Bug 617674] New: update from 11.1 disabled scanner configuration
http://bugzilla.novell.com/show_bug.cgi?id=617674 http://bugzilla.novell.com/show_bug.cgi?id=617674#c0 Summary: update from 11.1 disabled scanner configuration Classification: openSUSE Product: openSUSE 11.3 Version: Factory Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: andi-nbz@firstfloor.org QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux i686 (x86_64); en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4 After an update from 11.1 to 11.3rc1 I had to reconfigure my usb scanner (Canoscan LIDE 25) to make it scan again with scanimage The configuration was not preserved. I would consider this a bug. Reproducible: Always Steps to Reproduce: 1. 2. 3. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617674 http://bugzilla.novell.com/show_bug.cgi?id=617674#c1 --- Comment #1 from Andi N Kleen <andi-nbz@firstfloor.org> 2010-06-26 14:32:45 UTC --- .. and after configuration scanimage doesn't work, just takes 100% CPU time in top it seems to read nothing from its child: master: read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 read(7, "", 8) = 0 .. child is dead 28025 pts/0 R+ 1:57 scanimage -x210 -y297 --format tiff --resolution 200 28026 pts/0 Z+ 0:00 [scanimage] <defunct> -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617674 http://bugzilla.novell.com/show_bug.cgi?id=617674#c2 --- Comment #2 from Andi N Kleen <andi-nbz@firstfloor.org> 2010-06-26 14:34:49 UTC --- .. and then crashes finally scanimage[28026] general protection ip:7fab8b2502fe sp:7fff27ac94e0 error:0 in libusb-1.0.so.0.0.0[7fab8b249000+d000] scanimage[28025] general protection ip:7fab8b2502fe sp:7fff27ac91f0 error:0 in libusb-1.0.so.0.0.0[7fab8b249000+d000] after that it only says "scanimage: no SANE devices found". Apparently the USB device is so confused that it cannot do anything more [pid 28148] read(6, "# Plustek-SANE Backend configura"..., 4096) = 4096 [pid 28148] read(6, " device, start with a new sectio"..., 4096) = 46 [pid 28148] read(6, "", 4096) = 0 [pid 28148] close(6) = 0 [pid 28148] munmap(0x7fb164c1e000, 4096) = 0 [pid 28148] open("/dev/bus/usb/001/015", O_RDWR) = 6 [pid 28148] write(4, "\1", 1) = 1 [pid 28148] read(3, "\1", 1) = 1 [pid 28148] ioctl(6, USBDEVFS_SETCONFIGURATION, 0x7fff3c7587bc) = -1 EPIPE (Broken pipe) [pid 28148] write(4, "\1", 1) = 1 [pid 28148] read(3, "\1", 1) = 1 [pid 28148] close(6) = 0 [pid 28148] write(2, "scanimage: no SANE devices found"..., 33scanimage: no SANE devices found -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617674 http://bugzilla.novell.com/show_bug.cgi?id=617674#c yang xiaoyu <xyyang@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xyyang@novell.com AssignedTo|bnc-team-screening@forge.pr |jsmeix@novell.com |ovo.novell.com | -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=617674 http://bugzilla.novell.com/show_bug.cgi?id=617674#c3 Johannes Meixner <jsmeix@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WORKSFORME --- Comment #3 from Johannes Meixner <jsmeix@novell.com> 2010-06-29 08:38:42 UTC --- Regarding the initial issue "configuration not preserved": The sane-backends configuration files /etc/sane.d/*.conf are packaged in our openSUSE RPM with %config(noreplace) so that even changed configuration files would not be overwritten by a RPM package upgrade. Newer sane-backends configuration files would be installed as /etc/sane.d/*.conf.rpmnew I tested a sane-backends RPM package upgrade and it works this way for me and therefore I close the bug accordingly. Did you perhaps install SANE software from whatever third-party repository (e.g. Packman or something like this)? Regarding the other issue: Please do not report different issues in one same bug. Report each issue in a separated bug. A "general protection ... error ... in libusb" is very likey not a bug in sane-backends but perhaps an issue in libusb (compare for example bug 559697 and bug 596411) or a lower level USB issue (USB hardware or kernel). Perhaps other libusb packages help in your case too (see bug 559697). My USB scanner Canon CanoScan N1240U/LiDE30 which uses also the "plustek" driver works well on my openSUSE 11.3 system. Regarding USB hardware like "USB Cable Connection and Additional USB Hubs" you may have a look at http://en.opensuse.org/SDB:Configuring_Scanners_from_SUSE_LINUX_9.2 also regarding "Trouble-Shooting (Debugging)". -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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