[Bug 1222533] New: Libreoffice needs 100% CPU for 3 minutes to open Lenovo compatibility matrix
https://bugzilla.suse.com/show_bug.cgi?id=1222533 Bug ID: 1222533 Summary: Libreoffice needs 100% CPU for 3 minutes to open Lenovo compatibility matrix Classification: openSUSE Product: openSUSE Tumbleweed Version: Current Hardware: x86-64 OS: Other Status: NEW Severity: Normal Priority: P5 - None Component: LibreOffice Assignee: screening-team-bugs@suse.de Reporter: martin.wilck@suse.com QA Contact: qa-bugs@suse.de Target Milestone: --- Found By: --- Blocker: --- Created attachment 874156 --> https://bugzilla.suse.com/attachment.cgi?id=874156&action=edit perf record data for loading the file with native TW package Upstream: https://bugs.documentfoundation.org/show_bug.cgi?id=160595 Environment: OpenSUSE Tumbleweed 20240329, GNOME/X11, libreoffice-calc-24.2.2.2-1.2.x86_64 Offending file: Lenovo Accessories and Options Compatibility Matrix (OCM) https://download.lenovo.com/pccbbs/options_iso/ocm_apr_2024.xlsx (access via http://www.lenovo.com/accessoriesguide) Steps to reproduce: Download and open the file with calc. Results: Calc hangs with 100% CPU with "load document" progress bar at ~80%. It finishes after ~3 minutes. With the flatpak version of Libreoffice, opening the file takes only ~15s. "perf report" shows for the openSUSE native package: Samples: 520K of event 'cycles:P', Event count (approx.): 366840243651 Overhead Command Shared Object Symbol 49.69% soffice.bin libgtk-3.so.0.2409.32 [.] 0x000000000030d7a8 27.60% soffice.bin libglib-2.0.so.0.8000.0 [.] g_node_insert_before 2.49% soffice.bin libgtk-3.so.0.2409.32 [.] 0x000000000030d7ac 1.32% soffice.bin libgtk-3.so.0.2409.32 [.] 0x000000000030d7af 0.85% soffice.bin libgtk-3.so.0.2409.32 [.] 0x000000000030d7b7 0.43% soffice.bin libc.so.6 [.] malloc 0.27% soffice.bin libuno_cppu.so.3 [.] typelib_typedescriptionreference_equals 0.23% soffice.bin libc.so.6 [.] _int_free -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1222533 https://bugzilla.suse.com/show_bug.cgi?id=1222533#c1 --- Comment #1 from Martin Wilck <martin.wilck@suse.com> --- Created attachment 874157 --> https://bugzilla.suse.com/attachment.cgi?id=874157&action=edit perf data for opening the file with flatpak soffice 1.92% soffice.bin libuno_cppu.so.3 [.] typelib_typedescriptionreference_equals 1.16% soffice.bin libgobject-2.0.so.0.7600.6 [.] g_type_check_instance_is_a 0.96% soffice.bin libuno_sal.so.3 [.] rtl_uString_release 0.79% soffice.bin libuno_cppu.so.3 [.] typelib_static_type_getByTypeClass 0.67% soffice.bin libuno_cppuhelpergcc3.so.3 [.] cppu::OWeakObject::release() 0.66% soffice.bin libuno_cppuhelpergcc3.so.3 [.] cppu::OWeakObject::acquire() None of the functions taking most CPU time in the native package show up here. -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1222533 Chenzi Cao <chcao@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Assignee|screening-team-bugs@suse.de |danilo.spinella@suse.com -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1222533 https://bugzilla.suse.com/show_bug.cgi?id=1222533#c2 Danilo Spinella <danilo.spinella@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Assignee|danilo.spinella@suse.com |martin.schreiner@suse.com --- Comment #2 from Danilo Spinella <danilo.spinella@suse.com> --- Assigning to LO maintainer. -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1222533 https://bugzilla.suse.com/show_bug.cgi?id=1222533#c3 Martin Schreiner <martin.schreiner@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |martin.wilck@suse.com Flags| |needinfo?(martin.wilck@suse | |.com) --- Comment #3 from Martin Schreiner <martin.schreiner@suse.com> --- Ok, I can't reproduce this bug as of the 24.2.5.2 release. Using any of the supported VCLs, qt5, qt6 or gtk3 (the VCL reported here as being faulty), it loads the compatibility matrix very quickly. This is the file I used, updated for July: https://download.lenovo.com/pccbbs/options_iso/ocm_july_2024.xlsx File size is 4.5MB. Martin, can you re-check if you can reproduce this issue over there? -- You are receiving this mail because: You are on the CC list for the bug.
https://bugzilla.suse.com/show_bug.cgi?id=1222533 https://bugzilla.suse.com/show_bug.cgi?id=1222533#c4 Martin Wilck <martin.wilck@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution|--- |FIXED --- Comment #4 from Martin Wilck <martin.wilck@suse.com> --- (In reply to Martin Schreiner from comment #3)
Ok, I can't reproduce this bug as of the 24.2.5.2 release.
Using any of the supported VCLs, qt5, qt6 or gtk3 (the VCL reported here as being faulty), it loads the compatibility matrix very quickly.
This is the file I used, updated for July: https://download.lenovo.com/pccbbs/options_iso/ocm_july_2024.xlsx File size is 4.5MB.
Martin, can you re-check if you can reproduce this issue over there?
Confirmed, my LO opened that file in ~15, like the flatpak mentioned in comment 0. I also tried the file from April which is slightly bigger, it loaded in the same amount of time. So the issue appears to be fixed. Thanks. -- You are receiving this mail because: You are on the CC list for the bug.
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