[Bug 445078] New: supportconfig not in sync with save_y2logs
https://bugzilla.novell.com/show_bug.cgi?id=445078 User jkupec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=445078#c6 Summary: supportconfig not in sync with save_y2logs Product: openSUSE 11.1 Version: Beta 5 Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Development AssignedTo: jrecord@novell.com ReportedBy: jkupec@novell.com QAContact: qa@suse.de CC: jsrain@novell.com, behlert@novell.com, sh@novell.com, dmacvicar@novell.com Found By: Development It seems supportconfig does not include some files that yast team expects in bug reports. /var/log/zypp/history, for example. Please check save_y2logs script for the list of files. See also comments in bug 442307. (From comment #6 from Stefan Behlert)
If you need more logs in that output, please open a bugreport against support-config. I assumed that you were involved in the process of what your team needs as useful output.
It appears this is news for many of us. Can you point us to some info?
And yes, this is what you will get through NTS and L3 in the future. At least if no one asks customers to also include other stuff.I have no idea what's the y2log.txt in the tarball is - I would assume that you know what it is.
It seems it contains the files from /var/log/YaST2 + some other files concatenated one after antother. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=445078 User jsrain@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=445078#c1 --- Comment #1 from Jiri Srain <jsrain@novell.com> 2008-11-14 07:36:06 MST --- Jason, we need all files in /var/log/YaST2; the only possible exception are y2log-<number>,gz, where we may not need all of them, however, for debugging installation, we need at least y2log-1.gz. If it is possible, I suggest supportconfig should use the save_y2log script (it's part of the yast2.rpm package) so that we always get fresh data. However, on my system it results in 7MB of data (after gzip compression). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=445078 User jrecord@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=445078#c2 Jason Record <jrecord@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED --- Comment #2 from Jason Record <jrecord@novell.com> 2008-11-14 08:20:07 MST --- I already get /var/log/YaST2/* logs, but I /var/log/zypp is different. I will sync up with save_y2logs and look at even adding it. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=445078 User jrecord@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=445078#c3 Jason Record <jrecord@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |WORKSFORME --- Comment #3 from Jason Record <jrecord@novell.com> 2008-11-14 11:59:37 MST --- Thu Sep 19 15:54:04 MDT 2008 - jrecord@novell.com -updates.txt supports zypper (fate#305226) FILES=$(find /var/log/ -type f | grep zypp) This gets it all. So either look in updates.txt or update to the latest supportconfig. I am already in sync with save_y2logs. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=445078 User jkupec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=445078#c4 Ján Kupec <jkupec@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Resolution|WORKSFORME |FIXED --- Comment #4 from Ján Kupec <jkupec@novell.com> 2008-11-16 06:14:53 MST --- So the correct resolution should be fixed, not worksforme. JFYI: zypper != zypp, /var/log/zypp/history is written by libzypp which is used in YaST as well. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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