[Bug 397966] New: I can't configure a properly working DSL connection

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bugzilla_noreply＠novell.com

6 Jun 2008 6 Jun '08

14:54

https://bugzilla.novell.com/show_bug.cgi?id=397966 Summary: I can't configure a properly working DSL connection Product: openSUSE 11.0 Version: RC 1 Platform: x86 OS/Version: openSUSE 11.0 Status: NEW Severity: Critical Priority: P5 - None Component: Network AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: gandolfo17@alice.it QAContact: qa@suse.de Found By: --- I was trying to configure a DSL connection (pppoe) with YaST. After doing that, I launched kinternet, but I got an error message, suggesting that maybe smpppd was not running. So I started smpppd manually. Then I got a connection working at maybe 1% (I could get the Firefox home page, but not complete and not much more). Please notice that I have reinstalled openSUSE 11.0 RC1 several times, and I have always the same problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

6 Jun 6 Jun

14:57

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c1 --- Comment #1 from Lanfranco Gandolfo 2008-06-06 08:57:49 MDT --- Created an attachment (id=220747) --> (https://bugzilla.novell.com/attachment.cgi?id=220747) yast2logs -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:25

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 Andreas Jaeger changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |mzugec@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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8 Jun 8 Jun

08:55

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 Stephan Kulow changed: What |Removed |Added ---------------------------------------------------------------------------- Flag| |SHIP_STOPPER- -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10 Jun 10 Jun

09:37

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c2 Michal Zugec changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |gandolfo17@alice.it --- Comment #2 from Michal Zugec 2008-06-10 03:37:09 MDT --- It works perfectly for me. Also from your yast log, it's configured perfectly. And as you wrote, network "somehow" works. But :

...

Unknown (PPPoE-style) DSL Device Detected

says that device is probably unknown for kernel. What is "hwinfo --dsl" output? What device name is that? Is there some warning/error in "dmesg" or "/var/log/messages" during dsl network failed? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:15

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c3 --- Comment #3 from Lanfranco Gandolfo 2008-06-10 10:15:50 MDT --- YaST has always said that my DSL modem is unknown (Unknown (PPPoE-style) DSL Device Detected), but it has always worked nonetheless. I am working from 10.3 right now (my modem is a D-Link 302T). hwinfo --dsl doesn't give any output. However I am attaching: a snapshot of hardware information, PPP over Ethernet, the "dmesg" output and a copy of "/var/log/messages". -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:22

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c4 --- Comment #4 from Lanfranco Gandolfo 2008-06-10 10:22:29 MDT --- Created an attachment (id=221309) --> (https://bugzilla.novell.com/attachment.cgi?id=221309) Attachments as described above -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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19:29

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c5 Lanfranco Gandolfo changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|gandolfo17@alice.it | --- Comment #5 from Lanfranco Gandolfo 2008-06-10 13:29:36 MDT --- Info provided in above attachment -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

13 Jun 13 Jun

14:58

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c6 Michal Zugec changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |gandolfo17@alice.it --- Comment #6 from Michal Zugec 2008-06-13 08:58:44 MDT --- Could you compare working and non-working configuration files? Under /etc/sysconfig/network/ifcfg-dsl0 and /etc/sysconfig/network/providers/* ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21:36

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c7 Lanfranco Gandolfo changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|gandolfo17@alice.it | --- Comment #7 from Lanfranco Gandolfo 2008-06-13 15:36:27 MDT --- Created an attachment (id=222114) --> (https://bugzilla.novell.com/attachment.cgi?id=222114) Info as requested. Info as requested. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21:59

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c8 --- Comment #8 from Lanfranco Gandolfo 2008-06-13 15:59:13 MDT --- The folder "Working" relates to 10.3. The folder "Not-Working" relates to 11.0 before starting smpppd. The folder "Minimally-Working" refers to 11.0 after starting smpppd manually. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

16 Jun 16 Jun

11:26

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c9 Michal Zugec changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lnussel@novell.com, mzugec@novell.com Status|NEW |NEEDINFO Info Provider| |gandolfo17@alice.it --- Comment #9 from Michal Zugec 2008-06-16 05:26:09 MDT --- This is probably dsl driver problem - configuration files are without difference On 10.3 what is "hwinfo --dsl" output? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11:58

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User lnussel@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c10 --- Comment #10 from Ludwig Nussel 2008-06-16 05:58:49 MDT --- Do you actually use your network interface for anything? It's configured for dhcp and gets an ip address assigned. The lease time for it is only 60 seconds though. So it gets renewed all the time. Maybe that disturbs the dsl connection. Also dhcpcd and pppd are fighting for the ownership of /etc/resolv.conf. Have you tried to configure your eth0 interface to a fixed static ip or to not configure any ip at all (the interface needs to be up though)? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20:45

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c11 --- Comment #11 from Lanfranco Gandolfo 2008-06-16 14:45:38 MDT --- Mr Michal Zugec, As I already told you, hwinfo --dsl doesn't give any output. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20:54

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c12 --- Comment #12 from Lanfranco Gandolfo 2008-06-16 14:54:16 MDT --- Mr Ludwig Nussel Yes, of course I use my network interface (when it works) for surfing, mail, p2p... Regarding everything else I have borrowed a router from a friend, which of course works. However I can reinstall my modem if you want. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20:57

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c13 --- Comment #13 from Lanfranco Gandolfo 2008-06-16 14:57:56 MDT --- (In reply to comment #9 from Michal Zugec)

...

This is probably dsl driver problem - configuration files are without difference On 10.3 what is "hwinfo --dsl" output?

Sorry Mr Zugec, I misunderstood you. As I said to Mr Nussel, I am using a router now, but if you want I can reinstall my modem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17 Jun 17 Jun

08:18

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User lnussel@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c14 --- Comment #14 from Ludwig Nussel 2008-06-17 02:18:06 MDT --- We can't debug the problem if you don't actually use the modem of course. Please restore the setup with the dsl modem on 10.3 and run "hwinfo --dsl" and post the result. If that works reboot into 11.0 and also run "hwinfo --dsl" and attach the result. If 11.0 can't dial in properly please configure the network interface eth0 to a static ip address and try again and let us know the result. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21:18

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c15 Lanfranco Gandolfo changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|gandolfo17@alice.it | --- Comment #15 from Lanfranco Gandolfo 2008-06-17 15:18:19 MDT --- Mr Ludwig Nussel I did as required. The following is the outcome: OpenSUSE 10.3 hwinfo --dsl pppoe.2: discovery No output ----------------------------------------- OpenSUSE 11.0 (updated to 17 June 2008 hwinfo --dsl (very fast attempt to get info, I can't read it) No output --------------------------------------------------- Reconfigured DSL, pppoe, no other change I still need to start smpppd manually, but the internet connection works fine now. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21:31

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c16 --- Comment #16 from Lanfranco Gandolfo 2008-06-17 15:31:19 MDT --- Sorry, of course I need to start kinternet manually as well. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18 Jun 18 Jun

07:00

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User lnussel@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c17 --- Comment #17 from Ludwig Nussel 2008-06-18 01:00:35 MDT --- So the real bug is that smpppd was not started. Kinternet will start automatically only if smpppd is already running when you log into kde. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:03

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c18 --- Comment #18 from Lanfranco Gandolfo 2008-06-18 10:03:12 MDT --- Mr Nussel I wouldn't say that the "real bug is that smpppd was not started" Rather, something has changed after a "zypper dist-upgrade", because as I explain in my original post, originally starting smpppd and kinternet was not enough. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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19 Jun 19 Jun

01:24

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c19 --- Comment #19 from Lanfranco Gandolfo 2008-06-18 19:24:20 MDT --- I have installed 11.0 final, after formatting. The only problem now seems that kinternet refuses to start until you start smpppd manually. However the connetion works! (working as root). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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01:37

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c20 --- Comment #20 from Lanfranco Gandolfo 2008-06-18 19:37:30 MDT --- Working as user the situation is almost identical (the connection works). But if you want to use kinternet you must start smpppd with root privileges, obviously). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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07:00

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User lnussel@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c21 --- Comment #21 from Ludwig Nussel 2008-06-19 01:00:06 MDT --- use the yast2 runlevel editor (or "chkconfig smpppd on") to enable smpppd at boot. YaST should have done that though. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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07:15

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c22 Michal Zugec changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |gandolfo17@alice.it --- Comment #22 from Michal Zugec 2008-06-19 01:15:13 MDT --- Test following code, please: { import "ISDN"; import "Wizard"; import "Popup"; include "network/runtime.ycp"; Wizard::CreateDialog(); ISDN::Read(); Popup::Message(sformat("Dialup interfaces :%1", HaveDialupLikeInterfaces())); } write it into /tmp/test.ycp and run as root "yast2 /tmp/test.ycp" -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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23:34

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c23 --- Comment #23 from Lanfranco Gandolfo 2008-06-19 17:34:46 MDT --- Mr Ludwig Nussel, I did what you suggested, thanks. However I haven't rebooted yet, but I suppose it will work. Mr Michal Zugec I tested your code. YaST starts "Initializing ISDN Card Configuration" (AFAIK, I don't have one): dialup interfaces:true -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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23:40

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c24 Lanfranco Gandolfo changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|gandolfo17@alice.it | --- Comment #24 from Lanfranco Gandolfo 2008-06-19 17:40:45 MDT --- Mr Nussel I can confirm: I rebooted and kinternet started on its own, wow! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20 Jun 20 Jun

08:13

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c25 Michal Zugec changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Critical |Major Status|NEW |NEEDINFO Info Provider| |gandolfo17@alice.it --- Comment #25 from Michal Zugec 2008-06-20 02:13:46 MDT --- Ok, one more test: - disable smpppd by: "insserv -r smpppd" - check with "chkconfig smpppd" (expected is "off") - backup yast logfile "mv /var/log/YaST2/y2log /var/log/YaST2/y2log.old" - start YaST, edit your DSL settings - check service status again: "chkconfig smpppd" (expected is "on") - in case that service status is "off", attach here /var/log/YaST2/y2log file Thank you -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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21 Jun 21 Jun

04:33

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c26 Lanfranco Gandolfo changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|gandolfo17@alice.it | --- Comment #26 from Lanfranco Gandolfo 2008-06-20 22:33:35 MDT --- Created an attachment (id=223531) --> (https://bugzilla.novell.com/attachment.cgi?id=223531) YaST2.tar.gz -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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04:37

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c27 --- Comment #27 from Lanfranco Gandolfo 2008-06-20 22:37:21 MDT --- Mr Michal Zugec I did as you suggested. The last "chkconfig smpppd" check returned "off" I am therefore attaching the entire /var/log/YaST2/ compressed folder. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:28

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User mzugec@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c28 Michal Zugec changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |FIXED --- Comment #28 from Michal Zugec 2008-06-21 11:28:04 MDT --- Oh, yes! After long time problem detected fixed in yast2-network-2.17.4 Thank you for participation, Lanfranco -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:38

New subject: [Bug 397966] I can't configure a properly working DSL connection

https://bugzilla.novell.com/show_bug.cgi?id=397966 User gandolfo17@alice.it added comment https://bugzilla.novell.com/show_bug.cgi?id=397966#c29 --- Comment #29 from Lanfranco Gandolfo 2008-06-21 11:38:04 MDT --- Great! You are very welcome. I am always glad to help my favourite distribution :) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 397966] New: I can't configure a properly working DSL connection

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