[Bug 597970] New: adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm - openSUSE Bugs - openSUSE Mailing Lists

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[Bug 597970] New: adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

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bugzilla_noreply＠novell.com

20 Apr 2010 20 Apr '10

00:43

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c0 Summary: adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm Classification: openSUSE Product: openSUSE 11.3 Version: Milestone 5 Platform: x86-64 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Basesystem AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: doiggl@velocitynet.com.au QAContact: qa@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.9) Gecko/20100317 SUSE/2.0.4-1.7 SeaMonkey/2.0.4 adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm on a laptop (dual-core) Reproducible: Always Steps to Reproduce: 1. Open document with adobe acrobat reader 2. Can hear the cooling fans rev up to highest speed. 3. Close document. 4. cpu goes to 100% used in top - other core is idle (dual-core) 5. in top it shows acrobat reader 100% cpu even though document was closed 6. kill -9 adobe acrobat reader process 7. Can hear the cooling fans slow down after termininating the process. cpu drops to < 5% used Actual Results: 1 cpu and fans running at maximum level Expected Results: cpu and fans running at a lower level. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

5 May 5 May

14:01

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c1 Atri Bhattacharya changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |badshah400@gmail.com --- Comment #1 from Atri Bhattacharya 2010-05-05 14:00:59 UTC --- In my case, it sends both CPU's to 100 p.c. and trying to open other pdf's using acrobat reader fails, only adding acroread instances to the list of running processes and using up CPU resources and not actually opening the document. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

14:09

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c2 --- Comment #2 from Atri Bhattacharya 2010-05-05 14:09:12 UTC --- Created an attachment (id=359629) --> (http://bugzilla.novell.com/attachment.cgi?id=359629) strace -o to reproduce problem -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

6 Jun 6 Jun

17:00

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c3 --- Comment #3 from Atri Bhattacharya 2010-06-06 17:00:54 UTC --- Ping! This is a very nasty problem still existing with milestone 7. Please do something about this. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

11 Jun 11 Jun

20:51

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c4 Bernhard Wiedemann changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |novellbmw@lsmod.de --- Comment #4 from Bernhard Wiedemann 2010-06-11 22:51:54 CEST --- Anders Johansson wrote on factory ML: I can confirm this problem. It seems to be an issue with the Annots.api plugin (/usr/lib/Adobe/Reader9/Reader/intellinux/plug_ins/Annots.api). It is in a perpetual loop trying to unload that module. If you delete that file before starting acroread, it will shut down correctly. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

27 Jun 27 Jun

06:45

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c5 Bart Whiteley changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |bwhiteley@novell.com --- Comment #5 from Bart Whiteley 2010-06-27 06:45:20 UTC --- Still a problem in rc1. This happens every time I load a pdf with Firefox, and then close the window containing the pdf. I have to 'killall -9 acroread' to remedy the situation. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

06:52

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c6 --- Comment #6 from Bart Whiteley 2010-06-27 06:52:54 UTC --- The workaround mentioned in comment #4 doesn't work for me. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

09:27

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c7 --- Comment #7 from Atri Bhattacharya 2010-06-27 09:27:23 UTC --- Seems like this problem is solved, for me at least, with the latest acroread package from factory/non-oss [http://download.opensuse.org/factory/repo/non-oss/suse/i586/]. If it is possible for the others to test out the Jun-10 package from the above link, it would be nice to have some confirmation regarding this. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

28 Jun 28 Jun

19:55

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c8 Alberto Passalacqua changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |albert.passalacqua@gmail.co | |m Version|Milestone 5 |RC 1 --- Comment #8 from Alberto Passalacqua 2010-06-28 19:55:27 UTC --- Still there in RC1 for me. When closing the window, the process starts using one whole CPU. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

30 Jun 30 Jun

08:35

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c yang xiaoyu changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |xyyang@novell.com AssignedTo|bnc-team-screening@forge.pr |bili@novell.com |ovo.novell.com | -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

10:10

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c9 Li Bin changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |batpul@gmail.com --- Comment #9 from Li Bin 2010-06-30 10:10:05 UTC --- *** Bug 618207 has been marked as a duplicate of this bug. *** http://bugzilla.novell.com/show_bug.cgi?id=618207 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

10:10

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c Li Bin changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

6 Jul 6 Jul

08:04

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c10 --- Comment #10 from Bat Pul 2010-07-06 08:04:38 UTC --- (submitter of Bug 618207): After upgrading from 11.3RC1 to 11.3RC2 I can't reproduce this problem anymore. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

7 Jul 7 Jul

03:36

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c11 Li Bin changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO InfoProvider| |doiggl@velocitynet.com.au --- Comment #11 from Li Bin 2010-07-07 03:35:59 UTC --- Thanks. I've upgrade it from 9.3.2 to 9.3.3. Glenn, Could you upgrade it and test it? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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9 Jul 9 Jul

06:44

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c12 Glenn Doig changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED InfoProvider|doiggl@velocitynet.com.au | --- Comment #12 from Glenn Doig 2010-07-09 06:44:22 UTC --- Where is the v9.3.3 available from ? I only see v9.3.2 at http://download.opensuse.org/factory/repo/non-oss/suse/i586/acroread-9.3.2-1... -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

11:21

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c13 --- Comment #13 from Li Bin 2010-07-09 11:21:39 UTC --- https://build.opensuse.org/package/binaries?package=acroread&project=home%3ABinLi%3Abranches%3Ahome%3Ahennevogel%3ATODO&repository=openSUSE_Factory Take it from this link first. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

12:48

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c14 --- Comment #14 from Glenn Doig 2010-07-09 12:47:59 UTC --- I do not get any problems with acroread-9.3.3-7.1.i586.rpm as listed in the main comment. Thanks for the solution. Please close this. Thanks Glenn -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

10 Jul 10 Jul

02:24

New subject: [Bug 597970] adobe acrobat reader sends 1 cpu to 100% usage and sends fans to maximum rpm

http://bugzilla.novell.com/show_bug.cgi?id=597970 http://bugzilla.novell.com/show_bug.cgi?id=597970#c15 Li Bin changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED --- Comment #15 from Li Bin 2010-07-10 02:24:33 UTC --- ->Fixed. Thanks for your report. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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