[Bug 239770] New: Setting disk label error 1008 during installation; cannot install
https://bugzilla.novell.com/show_bug.cgi?id=239770 Summary: Setting disk label error 1008 during installation; cannot install Product: openSUSE 10.2 Version: Final Platform: Other OS/Version: Other Status: NEW Severity: Blocker Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: martin@gnummep.co.uk QAContact: jsrain@novell.com Doing an install of of openSUSE 10.2 GM DVD, I get the following error when the install begins to partition the disk: --- Error Failure occurred during the following action: Setting disk label of disk /dev/hda to msdos System error code was -1008 --- This is a default (KDE) install, I told the install to use the entire disk. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 chrubis@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |martin@gnummep.co.uk ------- Comment #1 from chrubis@novell.com 2007-01-29 05:16 MST ------- Please attach y2logs from this installation. If you are in doubt please follow: http://en.opensuse.org/Bugs/YaST Thanks! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 martin@gnummep.co.uk changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |martin@gnummep.co.uk Status|NEEDINFO |NEW Info Provider|martin@gnummep.co.uk | ------- Comment #2 from martin@gnummep.co.uk 2007-01-29 05:41 MST ------- It seems that resetting the MBR to the WinXP default (I have a dual boot machine) solves the problem. I have used FIXMBR in the WinXP rescue mode, rebooted the installation disc and just started the basic installation, and it works... So, I can't get the y2logs. But there are some people still having this problem (I have seen this on various forums on the Internet), so perhaps any of them could create a y2logs file if it goes wrong. Anyway, thanks for the quick response, and I hope the above information may be of help to anybody having this difficutly. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 chrubis@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |fehr@novell.com |screening@forge.provo.novell| |.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 fehr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |INVALID ------- Comment #3 from fehr@novell.com 2007-01-29 10:23 MST ------- Without logs I cannot do much. If anyone has logs available, please attach them and reopen this bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 ------- Comment #4 from me@shadsterling.com 2007-02-19 12:08 MST ------- Created an attachment (id=119992) --> (https://bugzilla.novell.com/attachment.cgi?id=119992&action=view) Logs copied from /var/log/YaST2/ (1/3) Logs copied from /var/log/YaST2/ (1/3) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 ------- Comment #5 from me@shadsterling.com 2007-02-19 12:11 MST ------- Created an attachment (id=119993) --> (https://bugzilla.novell.com/attachment.cgi?id=119993&action=view) Logs saved with save_y2logs (2/3) Logs saved with save_y2logs (2/3) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 ------- Comment #6 from me@shadsterling.com 2007-02-19 12:12 MST ------- Created an attachment (id=119994) --> (https://bugzilla.novell.com/attachment.cgi?id=119994&action=view) Loges saved with Shift-F8 in the Qt UI (3/3) Loges saved with Shift-F8 in the Qt UI (3/3) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 me@shadsterling.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Resolution|INVALID | ------- Comment #7 from me@shadsterling.com 2007-02-19 12:15 MST ------- Sorry if those logs are redundant, I wasn't sure and didn't want to miss anything. I suspect this bug is related to Bug 185024 - Error setting disk label of disk to msdos, error code -1008 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
From a first glance it looks as if parted is not able to initialize a partition on disk /dev/hda on your system. No idea why that happens. There is no error message displayed by parted nor is the return code of the
https://bugzilla.novell.com/show_bug.cgi?id=239770 fehr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |NEEDINFO Info Provider| |me@shadsterling.com ------- Comment #8 from fehr@novell.com 2007-02-20 03:56 MST ------- All three logs are identical, first on is a zip file last two are compressed tar archives. parted command nonzero. Therefore YaST2 assumes that initialisation of partition table was succesfull and the following creation of a partition fails. As already said I have no idea why this is not working on your system. To my knowledge there are no reports for 10.2 with such a behaviour. Is there something special set for your BIOS on hda (partition table protection)? Please try the following: - Boot the rescue system of SL 10.2 - log in as root - execute the command "parted -s /dev/hda unit cyl print" - if parted tells about "unrecognised disk label", execute the command "parted -s /dev/hda mklabel msdos" - execute the command "parted -s /dev/hda unit cyl print" again and check if the message about "unrecognised disk label" is gone. - please provide the content of /var/log/boot.msg and the output of the command "dmesg" -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 ------- Comment #9 from me@shadsterling.com 2007-02-20 13:55 MST ------- Created an attachment (id=120190) --> (https://bugzilla.novell.com/attachment.cgi?id=120190&action=view) Requested Attachments The board is an ASUS A7V8X-X, the only special disk option I see in the BIOS is "Boot Virus Detection", which is disabled There was one failure message during boot, something to do with firmware I don't understand what happened there, but now the installer does get past that step. It still fails, but it fails later. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
From the attached files I cannot see something that would help me understanding
https://bugzilla.novell.com/show_bug.cgi?id=239770 ------- Comment #10 from fehr@novell.com 2007-02-21 04:03 MST ------- Meanwhile your disk contains a valid partition table even in the first call to "parted ... print" Did you create this partition table manually? this problem. Could you attach the y2log containing the new failure during installation? So far I could only assume that there is some hardware problem (probably controller or disk drive). Was the machine running stable in this configuration before you tried your linux install? If Yes with what os? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 ------- Comment #11 from fehr@novell.com 2007-02-21 04:25 MST ------- Another question.
From the file rescue.log it looks as if parted gave you a prompt when you executed the commands "parted -s /dev/hda unit cyl print" or "parted -s /dev/hda mklabel msdos". Did you get a prompt from parted? This should not happen.
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https://bugzilla.novell.com/show_bug.cgi?id=239770 ------- Comment #12 from me@shadsterling.com 2007-02-21 10:34 MST ------- We may be going off topic with some of this. I did not create a partition table manually. Before posting here I tried to write a blank partition table with cfdisk (booted to rescue), but that didn't resolve the problem. I did get a prompt from parted, each time. This machine has been out of use for a bit, it's previous state is unclear. It passes every hardware test I know to run (memtest, badblocks, "The Troubleshooter" suite). Are there tests which are particularly good at detecting the sort of problem you suspect? The problems I've had after getting past the disk label error haven't been entirely consistent, but are generally failures to find files on the DVD and lockups while installing. I thought there might be disc-related problem, so this morning I tried installing from the CDs. Now the GUI has locked up at package ifplugd-0.28-41.i586.rpm, and on vconsole 4 I find this: BUG: unable to handle kernel NULL pointer dereference at virtual address 00000055 EIP: 0060:[<c01727bb>] Tainted: G U VLI EFLAGS: 00210282 (2.6.18.2-34-default #1) EIP is at do_path_lookup+0x167/0x25f eax: f30cfed4 ebx: f0df2000 ecx: 00000000 sdx: df234f20 ds: 007b es: 007b ss: 0068 Process: y2base (pid: 3015, ti=f30ce000 task=f5537180 task.ti: f30ce000) Call Trace: getname+0x59/0xb0 __user_walk_fd+0x2f/0x40 vfs_stat_fd+0x19/0x40 sys_stat64+0xf/0x23 do_page_fault+0x27d/0x507 vfs_read+0x11e/0x15d copy_to_user+0x31/0x48 sys_newuname+0x2d/0x36 syscall_call+0x7/0xb EIP: [<c01727bb>] do_path_lookup+0x167/0x25f SS:ESP 0068:f30cfed4 and that's now scrolled off the screen by repititions of "VFS: busy inodes on changed media". I have not changed the CD, and the GUI has not asked. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 ------- Comment #13 from fehr@novell.com 2007-02-21 11:08 MST ------- All this sounds very strange. If you add the -s option to parted you should only get a prompt if the commands you add on the command line are invalid or incomplete. Since your DVD is connected to the same controller as the harddisk there could very well be the controller responsible for both the harddisk and DVD problems. Unfortunately I am in no way a hardware specialist and do not have knowledge about general tools for hardware troubleshooting. There is a boot entry on the install medium which uses very conservative kernel settings for everything. This entry is called "Failsafe" in the boot prompt if install DVD. I would suggest to retry installation after selecting this "Failsafe" entry at boot screen. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 ------- Comment #14 from me@shadsterling.com 2007-02-22 14:30 MST ------- I'd already tried install with safe options before posting, and had the same problem. Today I tried to install onto a different machine, with default options, and it completed successfully. So, if that was a problem with faulty hardware, I think the thing the installer could possibly do better is detect this kind of fault and report it to the user. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 fehr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|me@shadsterling.com | Resolution| |WONTFIX ------- Comment #15 from fehr@novell.com 2007-02-26 03:10 MST ------- Ok, I consider this a hardware problem than. Unfortunately it is not easy to detect faulty hardware (at least not from a high level language like we use for the installer). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 ionm@pobox.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ionm@pobox.com Status|RESOLVED |REOPENED Resolution|WONTFIX | ------- Comment #16 from ionm@pobox.com 2007-04-22 10:53 MST ------- I fail to see how this can be a hardware problem. Here's why. Computer 1 - I have been running SUSE 10.2 for several months. I decided to add a small FAT16 partition for MSDSOS. I used the MSDSOS fdisk utility to delete all partitions and create the FAT16. I formatted under MSDOS, and was able to boot into it. Then I started the 10.2 install and got the above error. I tried all the suggested fixes. I even used "dd" to write zeros over the first few hundred sectors. I successfully installed WinXP and it ran flawlessly. I even tried the XP FIXMBR from the recovery console. I too thought it was a hardware problem. To verify it I slipped the drive into... Computer 2 (different maker different controller) - Same exact problem with installing 10.2. Must be the drive I thought. Then I tried installing SUSE 9.3 on this computer and it worked just fine. Aha! I thought, I must have cleared the problem. No. When I tried 10.2 it errored out again. The only common element on the failures was the 10.2 installation software. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 fehr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |NEEDINFO Info Provider| |ionm@pobox.com ------- Comment #17 from fehr@novell.com 2007-04-23 03:17 MST ------- Please attach y2log files. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 ------- Comment #18 from ionm@pobox.com 2007-04-23 23:41 MST ------- Thanks for the quick response. I'll be very happy to oblige. Where would I find the y2log files? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 ------- Comment #19 from fehr@novell.com 2007-04-24 02:54 MST ------- The log files are in /var/log/YaST2. So boot into the installatio system, reproduce the bug and create a tar file from the content of /var/log/YaST2. See also http://en.opensuse.org/Bugs/YaST for more information about bug reporting for YaST. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 ------- Comment #20 from ionm@pobox.com 2007-04-24 09:50 MST ------- That's going to be difficult since the problem occurs before the drive is partitioned or has a file system on it. There is only one hard drive, the CD drive has the installation CD in it and the only other available device is a floppy. Is there any way I can re-direct the log file output to the floppy? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 ------- Comment #21 from fehr@novell.com 2007-04-24 09:55 MST ------- The uncompressed log file will probably not fit onto a floppy. You can simply write the compressed tar file to the floppy. Alternatives would be to attach a memory stick to a USB port and copy the files to the USB stick. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 ionm@pobox.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|ionm@pobox.com | ------- Comment #22 from ionm@pobox.com 2007-04-26 00:20 MST ------- Thanks for the help. I solved the problem by partitioning with Knoppix and only formatting with the installation software. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 fehr@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |INVALID ------- Comment #23 from fehr@novell.com 2007-04-26 03:00 MST ------- Canot do anything without log files. Closing. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=239770 User IvanIvanov@vistatec.ie added comment https://bugzilla.novell.com/show_bug.cgi?id=239770#c24 Ivan Ivanov <IvanIvanov@vistatec.ie> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |IvanIvanov@vistatec.ie Status|RESOLVED |CLOSED --- Comment #24 from Ivan Ivanov <IvanIvanov@vistatec.ie> 2008-08-14 04:16:22 MDT --- Closing bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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