[Bug 456772] New: On first boot, hard drives (SiS5513) are not found

bugzilla_noreply＠novell.com

5 Dec 2008 5 Dec '08

13:45

https://bugzilla.novell.com/show_bug.cgi?id=456772 Summary: On first boot, hard drives (SiS5513) are not found Product: openSUSE 11.1 Version: RC 1 Platform: 32bit OS/Version: openSUSE 11.1 Status: NEW Severity: Blocker Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: jeremy.figgins@gmail.com QAContact: qa@suse.de Found By: --- I have an Acer Aspire 3000 series that uses the SiS 5513 ide chipset. The installation is normal, but on first boot, I get the error messages: blogd: can not open pty/tty pair: No such file or directory Trying manual resume from /dev/disk/by-id/ata-IC25N080ATMR04-0_MRA401K7K7Y9DH-part3 This is followed by some USB messages and then: Waiting for device /dev/disk/by-id/ata-IC25N080ATMR04-0_MRA401K7K7Y9DH-part2 to appear: ...... not found Want me to fall back to /dev/disk/by-id/ata-IC25N080ATMR04-0_MRA401K7K7Y9DH-part2? (Y/n) where part3 is my swap space and part2 is /. Part 1 contains a Windows install. Selecting 'yes' results in a second failed search followed by dumping me to the shell. 'no' dumps me to the shell immediately. modprobe -l lists the following ide modules: ide-core.ko pci/sis5513.ko pci/ide-pci-generic.ko ide-disk.ko If I boot the rescue system from the DVD, my partitions are available, however, only under the /dev/hda# scheme (not /dev/sda#). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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5 Dec 5 Dec

14:09

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User aj@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c1 Andreas Jaeger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |jeremy.figgins@gmail.com --- Comment #1 from Andreas Jaeger 2008-12-05 07:09:32 MST --- Please use the rescue system to attach the YaST log files of the installation (see http://en.opensuse.org/Bugs/YaST) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:42

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User jeremy.figgins@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c2 Jeremy Figgins changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|jeremy.figgins@gmail.com | --- Comment #2 from Jeremy Figgins 2008-12-05 08:42:51 MST --- Created an attachment (id=258315) --> (https://bugzilla.novell.com/attachment.cgi?id=258315) YaST (and other logs) in /var/log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:28

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 Andreas Jaeger changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |teheo@novell.com AssignedTo|bnc-team-screening@forge.provo.novell.com |yast2-maintainers@suse.de -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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17:26

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 Michael Andres changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |aschnell@novell.com AssignedTo|yast2-maintainers@suse.de |aschnell@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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18:01

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User aschnell@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c3 Arvin Schnell changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|aschnell@novell.com |bnc-team-screening@forge.provo.novell.com --- Comment #3 from Arvin Schnell 2008-12-05 11:01:42 MST --- The disk hda has the udev link ata-IC25N080ATMR04-0_MRA401K6K8Y9DH during installation. When booting the failing system: Do you have any disks? Please provide content of /dev/disk/by-id/ and /proc/partitions. In any case this doesn't look like a YaST bug. Maybe udev or kernel issue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20:39

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User coolo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c4 Stephan Kulow changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.provo.novell.com |teheo@novell.com --- Comment #4 from Stephan Kulow 2008-12-05 13:39:30 MST --- Tejun will know what to look for -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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20:50

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User jeremy.figgins@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c5 --- Comment #5 from Jeremy Figgins 2008-12-05 13:50:24 MST --- "The disk hda has the udev link ata-IC25N080ATMR04-0_MRA401K6K8Y9DH during installation." My apologies - I typed in the original error message and I mistyped the udev link. It is looking for (and not finding) ata-IC25N080ATMR04-0_MRA401K6K8Y9DH during boot. /dev is almost empty - there's no /dev/disk, no /dev/hd*, and no /dev/sd*. /proc/partitions is an empty file. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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6 Dec 6 Dec

05:20

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c6 Tejun Heo changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |jeremy.figgins@gmail.com --- Comment #6 from Tejun Heo 2008-12-05 22:20:30 MST --- Is this a clean install of rc1? It shouldn't be using the IDE driver. If you've upgraded from one of the betas, we had problems with driver priority upto b5 and that could be what you're seeing. If it wasn't a clean install, can you please reinstall rc1 and see whether anything is different? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:11

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User jeremy.figgins@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c7 Jeremy Figgins changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|jeremy.figgins@gmail.com | --- Comment #7 from Jeremy Figgins 2008-12-06 09:10:58 MST --- Yes, its a clean install. (FYI, I've been testing a lot of dists over the last week, so I've clean installed SUSE at least 3-4 times. Every time results in this problem. It's shown up in none of the other distros (which include a couple of flavors of Ubuntu and Fedora). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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7 Dec 7 Dec

14:55

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User jeremy.figgins@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c8 --- Comment #8 from Jeremy Figgins 2008-12-07 07:55:20 MST --- After a little digging, it looks like a similar problem was happening with the 10.3 beta: https://bugzilla.novell.com/show_bug.cgi?id=325552 I went ahead and tried both 11.1 kernels (default and PAE); both have the problem. I also tried the 11.0 kernel (2.6.25.16-0.1-pae); it works - the system is now able to boot normally. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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8 Dec 8 Dec

01:24

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c9 Tejun Heo changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mmarek@novell.com, snwint@novell.com --- Comment #9 from Tejun Heo 2008-12-07 18:24:46 MST --- Hmmm... Can you please post /var/log/boot.msg from 11.0? Maybe the module ordering problem is not completely gone? This was bnc#441384. https://bugzilla.novell.com/show_bug.cgi?id=441384 cc'ing Michal Marek and Steffen Winterfeldt. IDE sis driver is still being loaded instead of libata one. Do you guys have any idea what's going on? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:28

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User snwint@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c10 Steffen Winterfeldt changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |jeremy.figgins@gmail.com --- Comment #10 from Steffen Winterfeldt 2008-12-08 03:28:42 MST --- Jeremy, please start the 11.1 rescue system, run hwinfo --storage --block --log=foo and attach the log file. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:24

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User jeremy.figgins@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c11 --- Comment #11 from Jeremy Figgins 2008-12-08 08:24:13 MST --- Created an attachment (id=258666) --> (https://bugzilla.novell.com/attachment.cgi?id=258666) /var/log/boot.msg for 11.1 running 11.0 kernel -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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15:25

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User jeremy.figgins@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c12 Jeremy Figgins changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|jeremy.figgins@gmail.com | --- Comment #12 from Jeremy Figgins 2008-12-08 08:25:04 MST --- Created an attachment (id=258667) --> (https://bugzilla.novell.com/attachment.cgi?id=258667)

...

From the rescue system: hwinfo --storage --block

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9 Dec 9 Dec

01:54

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c13 Tejun Heo changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |jeremy.figgins@gmail.com --- Comment #13 from Tejun Heo 2008-12-08 18:54:37 MST --- Jeremy, can you please boot the 11.1 installation media, switch to command console (ctrl-alt-f2), plug in USB stick or configure network and fetch /var/log/boot.msg from there and attach? We need to know what's going on with the 11.1 installation. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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04:01

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User jeremy.figgins@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c14 --- Comment #14 from Jeremy Figgins 2008-12-08 21:01:19 MST --- Created an attachment (id=258794) --> (https://bugzilla.novell.com/attachment.cgi?id=258794) /var/log/boot.msg after booting from the 11.1 rc1 install DVD Note that the install works fine (at least up to the initial reboot). Also, the /var/log/boot.msg for the system after the install is a link to the empty file /dev/shm/initrd.msg -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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04:03

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User jeremy.figgins@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c15 Jeremy Figgins changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|jeremy.figgins@gmail.com | --- Comment #15 from Jeremy Figgins 2008-12-08 21:03:46 MST --- Previous comment satisfies the NEEDINFO. Removing NEEDINFO. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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04:16

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c16 Tejun Heo changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |snwint@novell.com --- Comment #16 from Tejun Heo 2008-12-08 21:16:33 MST --- Steffen, sis_ide is being loaded instead of the libata one. Any ideas? Jeremy, you're seeing a kernel oops from agp. <1>BUG: unable to handle kernel NULL pointer dereference at 00000008 <1>IP: [<dc830891>] :agpgart:agp_generic_create_gatt_table+0x53/0x176 <4>*pde = 00000000 <0>Oops: 0000 [#1] SMP <0>last sysfs file: /sys/devices/virtual/vtconsole/vtcon1/uevent <4>Modules linked in: amd64_agp(+) sis_agp agpgart <4>Supported: Yes <4> <4>Pid: 61, comm: modprobe Not tainted (2.6.27.5-2-default #1) <4>EIP: 0060:[<dc830891>] EFLAGS: 00010246 CPU: 0 <4>EIP is at agp_generic_create_gatt_table+0x53/0x176 [agpgart] Can you please file a bug report for it? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:41

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User snwint@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c17 Steffen Winterfeldt changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kasievers@novell.com Status|NEEDINFO |ASSIGNED Info Provider|snwint@novell.com | --- Comment #17 from Steffen Winterfeldt 2008-12-09 03:41:38 MST --- No idea. I see both in modules.order and modules.dep pata_sis listed before sis5513. But sis5513 is loaded first. Maybe udevd problem? Kay? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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12:22

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User kasievers@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c18 --- Comment #18 from Kay Sievers 2008-12-09 05:22:37 MST --- (It's modprobe, not udev who actually loads the modules. Udev calls modprobe only with the hardware id, has no single rule for ordering, or driver preference.) This order looks wrong: /sbin/modprobe --first-time -n -v pci:v00001039d00001180sv*sd*bc*sc*i* insmod /lib/modules/2.6.27.7-mpath/kernel/drivers/ide/pci/sis5513.ko insmod /lib/modules/2.6.27.7-mpath/kernel/drivers/ata/pata_sis.ko -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10 Dec 10 Dec

02:31

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c19 Tejun Heo changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |mmarek@novell.com --- Comment #19 from Tejun Heo 2008-12-09 19:31:44 MST --- Michal, any ideas? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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10:11

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User coolo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c22 Stephan Kulow changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |coolo@novell.com Flag|SHIP_STOPPER?(coolo@novell.com) |SHIP_STOPPER- --- Comment #22 from Stephan Kulow 2008-12-10 03:11:26 MST --- we'll have to driver update once we know what it is. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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11:28

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User mmarek@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c23 Michal Marek changed: What |Removed |Added ---------------------------------------------------------------------------- Info Provider|mmarek@novell.com |jeremy.figgins@gmail.com --- Comment #23 from Michal Marek 2008-12-10 04:28:01 MST --- (In reply to comment #18 from Kay Sievers)

...

This order looks wrong: /sbin/modprobe --first-time -n -v pci:v00001039d00001180sv*sd*bc*sc*i* insmod /lib/modules/2.6.27.7-mpath/

What is that? In the initrd from http://download.opensuse.org/factory/repo/oss/boot/i386/loader/initrd , I get # chroot . bash-3.2# /sbin/modprobe --first-time -n -v pci:v00001039d00001180sv*sd*bc*sc*i* insmod /lib/modules/2.6.27.7-6-default/initrd/dock.ko insmod /lib/modules/2.6.27.7-6-default/initrd/scsi_mod.ko insmod /lib/modules/2.6.27.7-6-default/initrd/libata.ko insmod /lib/modules/2.6.27.7-6-default/initrd/pata_sis.ko insmod /lib/modules/2.6.27.7-6-default/initrd/ide-core.ko insmod /lib/modules/2.6.27.7-6-default/initrd/sis5513.ko bash-3.2# (In reply to comment #2 from Jeremy Figgins)

...

Created an attachment (id=258315) --> (https://bugzilla.novell.com/attachment.cgi?id=258315) [details] YaST (and other logs) in /var/log

The logs mention kernel 2.6.27.5-2.2. Are you sure you are not pulling our leg by reporting fixed beta5 bugs against RC1? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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13:37

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User teheo@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c24 --- Comment #24 from Tejun Heo 2008-12-10 06:37:48 MST --- Jeremy, your boot log doesn't seem to be from rc1 either. The kernel version should be 2.6.27.7-4. Can you please retry with rc1? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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16:01

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User jeremy.figgins@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c25 --- Comment #25 from Jeremy Figgins 2008-12-10 09:01:06 MST --- That's odd. The file I downloaded was openSUSE-11.1-RC1-DVD-i586.iso, but the branding during the install does mention beta 5. I'm redownloading now and I'll let you know what I find. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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23:06

New subject: [Bug 456772] On first boot, hard drives (SiS5513) are not found

https://bugzilla.novell.com/show_bug.cgi?id=456772 User jeremy.figgins@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=456772#c26 Jeremy Figgins changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|jeremy.figgins@gmail.com | Resolution| |INVALID --- Comment #26 from Jeremy Figgins 2008-12-10 16:06:36 MST --- My apologies for wasting everyone's time, but I downloaded a fresh copy of RC1 and it seems to fine. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 456772] New: On first boot, hard drives (SiS5513) are not found

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