[Bug 783850] New: Printing has stopped working for a Kyocera cs-3050 printer
https://bugzilla.novell.com/show_bug.cgi?id=783850 https://bugzilla.novell.com/show_bug.cgi?id=783850#c0 Summary: Printing has stopped working for a Kyocera cs-3050 printer Classification: openSUSE Product: openSUSE 12.2 Version: Final Platform: x86-64 OS/Version: openSUSE 12.2 Status: NEW Severity: Major Priority: P5 - None Component: Printing AssignedTo: jsmeix@suse.com ReportedBy: jimoe@sohnen-moe.com QAContact: jsmeix@suse.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:15.0) Gecko/20100101 Firefox/15.0.1 Kyocera cs-3050 printer We have had this printer for at least 4 years. No problems. It is a really excellent printer. I saw the non-printing issue first with LibreOffice. A print job is sent to the printer (via a remote CUPS server), and nothing is printed despite all the celebration about successfully submitting the job. Now the non-printing feature has spread to other programs, Firefox and Thunderbird so far. I discovered that, for some unknown reason, that LibreOfiice has decided that this particular printer (Kyocera CS-3050) should use a default language of PDF instead of Postscript. WTF! That so does not work. I suspect the same thing is happening with the other apps as well.I can open the "Properties" for the printer in LibreOffice and change the output language; I cannot do the same for the other apps, as there is no Properties option. I can print to other printers (HP laserjets) with no problem, but those printers are "personal" ones, not meant for general use. Reproducible: Always Steps to Reproduce: 1. Select "Print" from the File menu 2. Select Print pushbutton Actual Results: The print job goes to the printer via a CUPS server. The printer logs the job as having been completed (the printer log shows that no page was printed and the status was OK). No output occurs. Expected Results: Printed page(s). The non-printing started happening about a week ago. There have been a series of updates. I do not know if any of them are related to this issue. I originally asked about this in the openSuse application forum http://forums.opensuse.org/english/get-technical-help-here/applications/4792.... While I fixed the problem specifically for LibreOffice, there was no general solution offered. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=783850
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Johannes Meixner
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--- Comment #2 from James Moe
To verify, switch in your PostScript that it prints out PostScript errors...
There is no obvious place where that setting may be enabled. Can you suggest where it may be? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #3 from Johannes Meixner
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--- Comment #4 from James Moe
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