[Bug 471741] New: Installation Fails with DVD Read Error Despite Physical Media Being Perfectly Good
https://bugzilla.novell.com/show_bug.cgi?id=471741 Summary: Installation Fails with DVD Read Error Despite Physical Media Being Perfectly Good Classification: openSUSE Product: openSUSE 11.1 Version: Final Platform: x86-64 OS/Version: openSUSE 11.1 Status: NEW Severity: Critical Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: alpha096@virginbroadband.com.au QAContact: jsrain@novell.com Found By: --- User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; en-GB; rv:1.9.0.5) Gecko/2008121300 SUSE/3.0.5-0.1 Firefox/3.0.5 Start Default KDE 4.1 Installation. At copying files stage error: Subprocess failed. Error: RPM failed: /bin/sh: error in loading shared libraries: libreadline.so.5 cannot open shared object file: No such file or Directory error: %post(glibc-32-bit-2.9-2.3.x86_64) scriptet failed, exit status 127 IGNORE ABORT RETRY RETRY == YES Same error Reproducible: Always Steps to Reproduce: 1.Insert X_64 DVD 2. 3. Actual Results: ERROR Response Expected Results: It installs without script error: Needs assistance of description of error response. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User markgray+to-suse@puck.nac.net added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c1 Mark Gray <markgray+to-suse@puck.nac.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |markgray+to-suse@puck.nac.n | |et --- Comment #1 from Mark Gray <markgray+to-suse@puck.nac.net> 2009-02-03 03:57:20 MST --- Just my two cents on this recurring problem. In my experience this only happens when the DVD drive used to write the DVD is a different drive than the one used to install from, and the computer you are installing to is a fast computer. It appears that the installation program drives the DVD drive so heavily that a read error eventually occurs which Linux does not properly recover from. This problem should be fixed in my opinion, but my solution is to install from a copy on disk, or using NFS. Just my $0.02 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c2 Scott Couston <alpha096@virginbroadband.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |alpha096@virginbroadband.co | |m.au --- Comment #2 from Scott Couston <alpha096@virginbroadband.com.au> 2009-02-03 14:35:59 MST --- Comment #2 Marks perfect sense and is probably very accurate and worth its weight in Gold rather than two cents. I would love to see this fixed - I will try to make a copy of the DVD, however it is not possible to do an NFS install in 11.1 as we all know -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User markgray+to-suse@puck.nac.net added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c3 --- Comment #3 from Mark Gray <markgray+to-suse@puck.nac.net> 2009-02-04 02:50:00 MST --- I did two NFS installs of 11.1 so far, and plan to do a third as well. This is the content of the /boot/grub/menu.lst entry I used to upgrade the computer I am typing this on now: title openSUSE-11.1 ssh install root (hd0,3) kernel /boot/linux-11.1-32bit usessh=1 sshpassword=password \ install =nfs://10.0.0.13/SDB2/ARK/11.1/32bit.iso initrd /boot/initrd-11.1-32bit All of my computers now use DHCP, but I used to have a section of my LAN which used static IP's and this is the grub entry I used to upgrade one of the computers to 11.0 using a static address: title openSUSE-11.0 ssh install root (hd0,5) kernel /boot/linux-11.0-32bit hostip=192.168.96.76 netmask=255.255.255.0 \ gateway =192.168.96.76 \ usessh =1 sshpassword=password \ install =nfs://192.168.96.72/SDB2/ARK/11.0/32bit.iso initrd /boot/initrd-11.0-32bit Hope this helps. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c4 --- Comment #4 from Scott Couston <alpha096@virginbroadband.com.au> 2009-02-04 13:11:31 MST --- Try it when DHCP Services do NOT exist on the target PC - NFS will then revert to text. Text does now not load default drivers and you will have to supply every drivers. I had complete success using NFS text installation in all the version 10.n. But in all the 11.n Installations I have not discovered which default drivers I need to load for text NFS. Also the text installation remembers values previously entered - thats normal but when I see the exported directory being transposed into the search domain DNS Server fields I am worried - I cannot get a NFS Installation to work correctly on X_64 hardware in ALL 11.n Installations and the issue you clearly noted in comment #1 is not acceptable. To have an software installation dependent on differing hardware media is poor. Also I am not running ssh services so I cannot depend on them. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User markgray+to-suse@puck.nac.net added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c5 --- Comment #5 from Mark Gray <markgray+to-suse@puck.nac.net> 2009-02-04 13:28:16 MST --- I actually have not tried static ip's with 11.1 (true) but have you tried adding: hostip=nnn.nnn.nnn.nnn netmask=255.255.255.0 to the boot line when booting the installation kernel? (Probably should have kept my mouth shut since I no longer need the static ip's on my network, but it worked for all prior versions (really!)) (I use ssh to install on those computers so I can install remotely now while sitting in a nice comfortable chair -- I used to use the text install.) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c6 --- Comment #6 from Scott Couston <alpha096@virginbroadband.com.au> 2009-02-04 22:16:55 MST --- Mark your help here has been invaluable in respect to the Media issues. In an NFS GUI Installation I too have just entered the NFS Server IP and NetMask and Exported Directory. The GUI has reverted then to text and there are NO DHCP Services and I have to force a gateway IP. Text used to work just fined in 10.n but in 11.n I need to provide all the drivers in the setting part of the text install. I need to manually load the Network/Disk/display drivers that are auto-loaded during full GUI install. Try the text install in 11.n - you will see the problems. Unfortunately I cannot run ssh - my LAN is probably more secure than your local banks for a good reason - but that's a long story and not relevant! Please never apologize for your very good contribution. Bring back the exact same install as 10.n - The new install is very poor in the respect that it presumes a typical environment of ? which may not be there and often isn't. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User markgray+to-suse@puck.nac.net added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c7 --- Comment #7 from Mark Gray <markgray+to-suse@puck.nac.net> 2009-02-05 12:42:45 MST --- I just did a static ip, textmode nfs install of 11.1 using the following grub entry: title openSUSE-11.1 install root (hd0,2) kernel /boot/linux-11.1-32bit showopts vga=0x374 \ hostip=10.0.0.9 netmask=255.0.0.0 \ gateway=10.0.0.9 textmode=1 \ install=nfs://10.0.0.13/SDB2/ARK/11.1/32bit.iso initrd /boot/initrd-11.1-32bit (The vga=0x374 is for 1600x1200 display, use something different such as vga=ask if your display and video card cannot do 1600x1200). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c8 --- Comment #8 from Scott Couston <alpha096@virginbroadband.com.au> 2009-02-05 14:25:30 MST --- Discussion taken off-line -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c9 Scott Couston <alpha096@virginbroadband.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |coolo@novell.com --- Comment #9 from Scott Couston <alpha096@virginbroadband.com.au> 2009-02-06 23:04:08 MST --- *** Bug 442482 has been marked as a duplicate of this bug. *** https://bugzilla.novell.com/show_bug.cgi?id=442482 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c10 --- Comment #10 from Scott Couston <alpha096@virginbroadband.com.au> 2009-02-15 22:06:04 MST --- RE: #1 From Mark - All the CD/DVD that exhibit this same issue are purchased from LinuxCD - Although the CD/DVD creation definitely brings about this installation error bug - I think we need to either advise LinuxCD as that company is responsible for the very cheap mass production of ALL Distros. The private contact for LinuxCD CEO is Guillaume@imingo.net He is the creator and now CEO of a huge company, very easy to talk to and has a pure technical mind - If you need to communicate to this organization use the CEO's Private Address here - I cannot add this address to CC field in this bug web site address are:- http://www.linuxcd.org/ http://www.linuxcd.org/view_distro.php?lst=&id_cate=30&id_distro=46&PHPSESSID=da0f74608f3e70ba3d2b6ef15a9634b2 Email Normal queries to LinuxCD.org@imingo.net ALL CD/DVD's from LinuxCD will cause this error in Installation - We need to fix our side of the Installation and advise LinuxCD of any changes they may need to make and notify LinuxCD about this issue once it has been verified and we have sent out a patch update for our install program bug and/or other advise same info to LinuxCD's CEO -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User chrubis@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c12 Cyril Hrubis <chrubis@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |alpha096@virginbroadband.co | |m.au --- Comment #12 from Cyril Hrubis <chrubis@novell.com> 2009-03-13 06:15:31 MST --- Failed read from DVD could be either broken hardware or kernel bug. Could you attach output from dmesg after such error. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c13 --- Comment #13 from Scott Couston <alpha096@virginbroadband.com.au> 2009-03-17 02:22:18 MST --- My apologies for my 2 weeks absence, I got flooded out in my region and am only getting things slowly back together. I will supply details from today +7 - Leave on Needinfo -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c14 --- Comment #14 from Scott Couston <alpha096@virginbroadband.com.au> 2009-03-17 21:24:08 MST --- Created an attachment (id=280179) --> (https://bugzilla.novell.com/attachment.cgi?id=280179) output as requested 01 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c15 --- Comment #15 from Scott Couston <alpha096@virginbroadband.com.au> 2009-03-17 21:26:23 MST --- Created an attachment (id=280180) --> (https://bugzilla.novell.com/attachment.cgi?id=280180) output as requested 02 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c16 --- Comment #16 from Scott Couston <alpha096@virginbroadband.com.au> 2009-03-17 21:27:01 MST --- Created an attachment (id=280181) --> (https://bugzilla.novell.com/attachment.cgi?id=280181) output as requested 03 I have saved a copy of the output from 3 X_64 PC's I have. The first X64 PC 01 does exhibit this issue no matter what I try to install however V11.0 is currently running on this PC. The second 02 does exhibit this issue no matter what I try to install however V11.1 is currently running on this PC The third 03 DOES NOT exhibit this issue however V11.0 is currently running on this PC. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c17 Scott Couston <alpha096@virginbroadband.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|alpha096@virginbroadband.co | |m.au | --- Comment #17 from Scott Couston <alpha096@virginbroadband.com.au> 2009-03-17 21:27:21 MST --- OOPS! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c18 --- Comment #18 from Scott Couston <alpha096@virginbroadband.com.au> 2009-03-17 21:31:55 MST --- *** Bug 471375 has been marked as a duplicate of this bug. *** https://bugzilla.novell.com/show_bug.cgi?id=471375 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 Cyril Hrubis <chrubis@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #280179|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 Cyril Hrubis <chrubis@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #280180|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 Cyril Hrubis <chrubis@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #280181|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User chrubis@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c19 Cyril Hrubis <chrubis@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |alpha096@virginbroadband.co | |m.au --- Comment #19 from Cyril Hrubis <chrubis@novell.com> 2009-04-01 08:20:04 MDT --- Well these messages aren't showing any problems. Are they captured after this particular error has occurred? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=471741 User alpha096@virginbroadband.com.au added comment https://bugzilla.novell.com/show_bug.cgi?id=471741#c20 Scott Couston <alpha096@virginbroadband.com.au> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|alpha096@virginbroadband.co | |m.au | --- Comment #20 from Scott Couston <alpha096@virginbroadband.com.au> 2009-04-01 08:36:24 MDT --- Error was re-typed painfully letter by letter from when the DVD was over half way in installing files in new installation as an Abort/Retry/Cancel type dialog the text was painfully retyped and checked 3 times from the reason below the A/R/F dialogue. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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