[Bug 796588] New: No network printing on printers using CUPS 1.4.3 possible: "Unable to add document to print job."
https://bugzilla.novell.com/show_bug.cgi?id=796588 https://bugzilla.novell.com/show_bug.cgi?id=796588#c0 Summary: No network printing on printers using CUPS 1.4.3 possible: "Unable to add document to print job." Classification: openSUSE Product: openSUSE 12.2 Version: Final Platform: x86-64 OS/Version: openSUSE 12.2 Status: NEW Severity: Normal Priority: P5 - None Component: Printing AssignedTo: jsmeix@suse.com ReportedBy: bjoern.jacobs@gmx.net QAContact: jsmeix@suse.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/17.0 Firefox/17.0 I have a fresh installation of openSUSE 12.2 64 bit. We have several network printers which are accessible over one central cups server in version 1.4.3. I cannot print on these printers. My local cups (version 1.5.3 from standard repository) always shows me an error for the job: "Unable to add document to print job.". A colleague who uses Ubuntu told me he had the same error. The error is that the ipp backend of cups 1.5.3 is incompatible with the ipp backend of the cups server 1.4.3. In Ubuntu there was a patch which introduced a new backend called ipp14 so that by changing the connection string from ipp://.... to ipp14://... printing worked fine. See https://bugs.launchpad.net/ubuntu/+source/cups/+bug/945028/comments/56 I found no solution to this problem in openSUSE. I tried upgrading to version 1.5.4 from the Printing-repository, but the error is still there. Thanks, Björn Reproducible: Always Steps to Reproduce: 1. Have a cups print server in version 1.4.3 2. Have a computer running cups 1.5.3 3. Try to print a document on a printer 4. Go to cups web app on http://localhost:631, Jobs, see "Unable to add document to print job." Actual Results: Nothing printed Expected Results: Printer should print -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=796588 https://bugzilla.novell.com/show_bug.cgi?id=796588#c Björn Jacobs <bjoern.jacobs@gmx.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P2 - High Severity|Normal |Major -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=796588 https://bugzilla.novell.com/show_bug.cgi?id=796588#c1 Johannes Meixner <jsmeix@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Found By|--- |Community User Resolution| |UPSTREAM --- Comment #1 from Johannes Meixner <jsmeix@suse.com> 2013-01-03 18:09:38 CET --- Please report it to CUPS upstream at http://www.cups.org/ Preferably post an URL to your CUPS upstream report here as reference. See https://bugzilla.novell.com/page.cgi?id=fields.html#status ------------------------------------------------------------------- UPSTREAM The bug exists upstream. "Responsibility for a bug is said to lie upstream when it is not caused through the distribution's porting efforts." (See the "Software Development" section of http://en.wikipedia.org/wiki/Upstream_(computer_science).) ------------------------------------------------------------------- I think this is a special case that happens only when you print via local queues on the client systems that use the ipp backend to send print jobs to the server. In my environment I can print well with CUPS 1.5.4 on my client workstation to a CUPS 1.3.9 server both via CUPS Browsing and via a so called "client-only configuration" see "Configuring CUPS <= 1.5 in the Network" in http://en.opensuse.org/SDB:CUPS_in_a_Nutshell For printing directly on network printers it is recommended no to use the ipp backend but the socket or lpd backends, see http://www.cups.org/documentation.php/doc-1.5/network.html and http://en.opensuse.org/SDB:Printing_via_TCP/IP_network Furthermore the "Table 2: IPP URI Options" in http://www.cups.org/documentation.php/doc-1.5/network.html shows that the ipp backend should privide a version option to specify the ipp protocol version - perhaps "version=1.0" helps in your particular case. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=796588 https://bugzilla.novell.com/show_bug.cgi?id=796588#c2 --- Comment #2 from Björn Jacobs <bjoern.jacobs@gmx.net> 2013-01-14 14:10:13 UTC --- For reference: I filed a bug on the CUPS bugracker: https://www.cups.org/str.php?L4253 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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