[Bug 206388] New: cant add usb printer - no usb devices (/dev/usb/lp?) found. It seems that your usb bus is not properly configured.
https://bugzilla.novell.com/show_bug.cgi?id=206388 Summary: cant add usb printer - no usb devices (/dev/usb/lp?) found. It seems that your usb bus is not properly configured. Product: openSUSE 10.2 Version: Alpha 4 Platform: x86-64 OS/Version: Other Status: NEW Severity: Major Priority: P5 - None Component: Printing AssignedTo: jsmeix@novell.com ReportedBy: gdoig@pcug.org.au QAContact: jsmeix@novell.com Tried to add a printer after a suse 10.2 Alpha 4 kde install. No printer was plugged in during the install and it was done after the installation process was done. I was surprised when NO pop-up box was presented when I plugged the printer into the laptop, I thought it would find this new printer 'hp photoshop 7760', but no luck. Any clues on how to fix ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206388 ------- Comment #1 from gdoig@pcug.org.au 2006-09-17 07:42 MST ------- Created an attachment (id=98896) --> (https://bugzilla.novell.com/attachment.cgi?id=98896&action=view) add printer error info box -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206388 ------- Comment #2 from gdoig@pcug.org.au 2006-09-17 07:44 MST ------- Created an attachment (id=98897) --> (https://bugzilla.novell.com/attachment.cgi?id=98897&action=view) Laptop hardware info -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206388 jsmeix@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|jsmeix@novell.com |kernel-maintainers@forge.provo.novell.com Component|Printing |Kernel QAContact|jsmeix@novell.com |qa@suse.de -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206388 gregkh@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |gdoig@pcug.org.au ------- Comment #3 from gregkh@novell.com 2006-09-18 06:30 MST ------- Can you reproduce this without the closed source nvidia driver loaded? Also, there are a lot of kernel messages pointing to a sound driver problem here, that's probably the issue, not a printer problem. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206388 gdoig@pcug.org.au changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|gdoig@pcug.org.au | ------- Comment #4 from gdoig@pcug.org.au 2006-09-18 07:46 MST ------- I decided to do a complete reinstall 10.2 alpha4 again (kde), this time I plugged the printer (hp photoshop 7760) into the usb port before the install. I got to the 'Hardware Configuration screen' and under the printers section it says "Not dectected". I went into the printers section and tried to select the printer and I got the same error message as listed in comment #1. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206388 gregkh@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |gdoig@pcug.org.au ------- Comment #5 from gregkh@novell.com 2006-09-18 08:17 MST ------- Can you attach the output of 'hwinfo' for your new install? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206388 gdoig@pcug.org.au changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED ------- Comment #6 from gdoig@pcug.org.au 2006-09-18 21:50 MST ------- Created an attachment (id=99023) --> (https://bugzilla.novell.com/attachment.cgi?id=99023&action=view) output of hwinfo command -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206388 ------- Comment #7 from gdoig@pcug.org.au 2006-09-18 21:51 MST ------- Created an attachment (id=99024) --> (https://bugzilla.novell.com/attachment.cgi?id=99024&action=view) output of dmesg command -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206388 lmb@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kernel- |gregkh@novell.com |maintainers@forge.provo.nove| |ll.com | Status|ASSIGNED |NEW -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206388 gdoig@pcug.org.au changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206388 ------- Comment #8 from gdoig@pcug.org.au 2006-11-14 07:05 MST ------- Please close this issue, as I loaded up 10.2 beta2 and the printing on the hp 7760 is now working. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=206388 gregkh@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED ------- Comment #9 from gregkh@novell.com 2006-12-19 22:54 MST ------- Ok, closing, thanks for letting us know. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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