[Bug 404881] New: Dell XPS M1530 laptop cursor problems with openSUSE 11.0
https://bugzilla.novell.com/show_bug.cgi?id=404881 Summary: Dell XPS M1530 laptop cursor problems with openSUSE 11.0 Product: openSUSE 11.0 Version: Final Platform: x86 OS/Version: openSUSE 11.0 Status: NEW Severity: Blocker Priority: P5 - None Component: GNOME AssignedTo: bnc-team-gnome@forge.provo.novell.com ReportedBy: stilo_vingyou@hotmail.com QAContact: qa@suse.de Found By: Other I installed openSUSE 11 on a Dell XPS M1530 laptop. It has Intel Core 2 Duo CPU T5750 @ 2.00 GHz, 3 GB Dual channel DDR2 RAM, 256 MB NVIDIA GeForce 8600M GT video card and 250 GB SATA Hard Disk. It came with Windows Vista Home Premium preinstalled. There's no way you can buy this laptop without having Windows Vista preinstalled. It had two partitions - C drive with Vista @ 110 GB and D drive with recovery at 10 GB. There was remaining unallocated space. I tried to dual-boot Vista with openSUSE 11 installed in the unallocated space but Yast said "cannot shrink the partitions due to inconsistent filesystems." So I formatted the hard disk clean with Gparted. Then allocated 30 GB for root and 6 GB for swap and installed the complete openSUSE 11 with all options on the DVD to the system. The complete installation took 45 minutes. My problem is as soon as I move the cursor through the touchpad in any desktop environment GNOME, KDE 3, KDE 4 or Xfce, the cursor automatically moves randomly in all directions and adds extra panels, opens different applications and stops. If I move the cursor again it again goes on displaying the same erratic behaviour. Then I killed the X server in all desktop environments by pressing CTRL, ALT, Backspace twice and rebooted. I went to the failsafe mode of openSUSE from Grub and booted in all the desktop environments and closed all those panels and applications. In failsafe mode, the cursor behaves normally like in any other laptop. But when I go back and boot the main openSUSE 11 kernel and into any of the desktop environments, the cursor again starts displaying that erratic behaviour. So what should I do now to stop this erratic behaviour of the cursor? This problem is not specific to openSUSE 11. The cursor displays the same erratic behaviour in Knoppix 5, NimbleX 2007, Slax server edition also. Interestingly when I run the openSUSE 10.3 Live DVD in Live mode in either GNOME or KDE 3, the cursor behaves normally. I didn't install openSUSE 10.3 since I wanted to try the new openSUSE 11. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User stilo_vingyou@hotmail.com added comment
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--- Comment #1 from Praveen Kunjapur
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Scott Reeves
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Stefan Dirsch
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--- Comment #4 from Praveen Kunjapur
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--- Comment #5 from Stefan Dirsch
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--- Comment #6 from Praveen Kunjapur
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--- Comment #7 from Stefan Dirsch
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--- Comment #8 from Praveen Kunjapur
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--- Comment #9 from Praveen Kunjapur
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--- Comment #10 from Praveen Kunjapur
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Stefan Dirsch
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Stefan Dirsch
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--- Comment #11 from Stefan Dirsch
Current Operating System: Linux linux-gdzm 2.6.25.5-1.1-pae #1 SMP [...] [...] (EE) NV(0): vm86() syscall generated signal 11. (II) NV(0): EAX=0x0000004f, EBX=0x00008114, ECX=0x00000000, EDX=0x00000000 (II) NV(0): ESP=0x00001000, EBP=0x00000000, ESI=0x00000000, EDI=0x00000000 (II) NV(0): CS=0x0000, SS=0x0100, DS=0x0040, ES=0x0000, FS=0x0000, GS=0x0000 (II) NV(0): EIP=0x00000600, EFLAGS=0x00033202 (II) NV(0): code at 0x00000600: f4 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
This sounds weird. I'm not sure if it's the culprit here. Please try fbdev driver instead by booting into failsafe mode and let me know if this fixes the issue. Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #12 from Praveen Kunjapur
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--- Comment #13 from Stefan Dirsch
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--- Comment #14 from Praveen Kunjapur
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--- Comment #15 from Stefan Dirsch
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--- Comment #16 from Praveen Kunjapur
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--- Comment #17 from Stefan Dirsch
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--- Comment #18 from Praveen Kunjapur
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Stefan Dirsch
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User sndirsch@novell.com added comment
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Stefan Dirsch
I installed kernel-default and booted in normal mode of "kernel-default." It doesn't fix the problem.
But this time the vm86() syscall does not generate a signal 11. Compare attachment of comment #8 and comment #18. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #20 from Praveen Kunjapur
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--- Comment #21 from Stefan Dirsch
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--- Comment #22 from Praveen Kunjapur
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Stefan Dirsch
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--- Comment #24 from Praveen Kunjapur
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--- Comment #25 from Praveen Kunjapur
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Stefan Dirsch
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Stefan Dirsch
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--- Comment #26 from Stefan Dirsch
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--- Comment #27 from Praveen Kunjapur
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--- Comment #28 from Stefan Dirsch
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--- Comment #29 from Praveen Kunjapur
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--- Comment #30 from Stefan Dirsch
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--- Comment #31 from Praveen Kunjapur
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--- Comment #32 from Stefan Dirsch
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--- Comment #33 from Praveen Kunjapur
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--- Comment #34 from Praveen Kunjapur
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Stefan Dirsch
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--- Comment #36 from Praveen Kunjapur
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--- Comment #37 from Praveen Kunjapur
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Jeff Mahoney
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--- Comment #39 from Praveen Kunjapur
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--- Comment #40 from Praveen Kunjapur
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Carlos Tonussi
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JP Rosevear
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Andreas Jaeger
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--- Comment #43 from Stefan Dirsch
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Stefan Dirsch
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Jiri Kosina
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Jiri Kosina
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--- Comment #46 from Carlos Tonussi
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--- Comment #47 from Praveen Kunjapur
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User jkosina@novell.com added comment
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--- Comment #48 from Jiri Kosina
The problem is completely mitigated on my system when using
i8042.nomux i8042.reset
Thanks. Could you please test whether only i8042.nomux is sufficient? Thanks. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #49 from Carlos Tonussi
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--- Comment #50 from Jiri Kosina
I have already done this, and only nomux option seems to be enough.
Could you please attach the output of 'dmidecode' command on the affected system? I can add your system to blacklist, so that kernel uses the 'nomux' option automatically on the system you have. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #51 from Carlos Tonussi
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--- Comment #52 from Carlos Tonussi
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Carlos Tonussi
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--- Comment #53 from Jiri Kosina
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--- Comment #54 from Praveen Kunjapur
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--- Comment #55 from Praveen Kunjapur
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--- Comment #56 from Praveen Kunjapur
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--- Comment #57 from Jiri Kosina
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--- Comment #58 from Jiri Kosina
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--- Comment #59 from Carlos Tonussi
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User stilo_vingyou@hotmail.com added comment
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--- Comment #60 from Praveen Kunjapur
Could please all of you who are seeing the problem try to reproduce with the kernels that can be obtained from
http://labs.suse.cz/jikos/download/bug-404881/
they include the patch that could fix the interrupt storm on EC, causing this behavior, even without the 'nomux' parameter. Please let me know the results. Thanks.
I installed all the three kernels - default, base, extra but each time it gives me error. 1) The error for default is: Package /var/tmp/kdecache-praveen/krun/5111.0.kernel-default-2.6.27-19.1.i586.rpm could not be installed. Details: Subprocess failed. Error. RPM failed: error: Failed dependencies: kernel-default-base = 2.6.27-19.1 is needed by kernel-default-2.6.27-19.1.i586 kernel-default = 2.6.27-12.1 is needed by (installed) kernel-default-extra-2.6.27-12.1.i586 2) The error for kernel base is: Package /tmp/kernel-default-base-2.6.27-19.1.i586-1.rpm could not be installed. Details: Subprocess failed. Error. RPM failed: error: Failed dependencies: kernel(default:drivers_usb_core) = 687d64d385f5fd68 is needed by (installed) wlan-ng-kmp-default-0.2.8_2.6.27_12.1-121.8.i586 kernel(default_usb_core) = 687d64d385f5fd68 is needed by (installed) ndiswrapper-kmp-default-1.53_2.6.27_12.1-1.12.i586 kernel(default:vmlinux) = 224dfc9ff54119b3 is needed by (installed) wlan-ng-kmp-default-0.2.8_2.6.27_12.1-121.8.i586 kernel(default:vmlinux) = 224dfc9ff54119b3 is needed by (installed) ndiswrapper-kmp-default-1.53_2.6.27_12.1-1.12.i586 kernel-default-base = 2.6.27-12.1 is needed by (installed) kernel-default-2.6.27.1.i586 3) The error for kernel extra is: Package /tmp/kernel-default-extra-2.6.27-19.1.i586.rpm could not be installed. Details: Subprocess failed. Error: RPM failed: error: Failed dependencies: kernel-default = 2.6.27-19.1 is needed by kernel-default-extra-2.6.27-19.1.i586 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User stilo_vingyou@hotmail.com added comment
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--- Comment #61 from Praveen Kunjapur
I said above that only .nomux parameter was fine, but there is an exception. It is not enough when the system is started after its complete turn off.
So, after a "cold start" of the machine, I need to restart it again to get the tochpad working fine. This do not occur when I use the i8042.reset option together.
I tested it several times, and I never got the touchpad working fine at the first system start.
If I enter .nomux with .reset parameter, it doesn't work once I reboot the machine and I need to again give both parameters after reboot. I also need to give both parameters after a "cold start" to make my touchpad work fine. If I enter just the .nomux parameter, here also it doesn't work if I reboot and I need to enter the .nomux parameter after reboot to make my touchpad work fine. Once I enter .nomux parameter, even after a "cold start", I need to again give the .nomux parameter to make my touchpad work fine. I too tested both options: 1) .nomux with .reset 2) just .nomux several times. But as you can see, only the .nomux parameter is enough for my system. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User stilo_vingyou@hotmail.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=404881#c62
--- Comment #62 from Praveen Kunjapur
Could please all of you who are seeing the problem try to reproduce with the kernels that can be obtained from
http://labs.suse.cz/jikos/download/bug-404881/
they include the patch that could fix the interrupt storm on EC, causing this behavior, even without the 'nomux' parameter. Please let me know the results.
I double-clicked on "acpi-fix-interrupt-storm.patch" from your website to install it in my kernel like the kernel rpms, but instead it opens a text file with all the detailed information of the fix. Sorry, I am new to Linux. So, could you please direct me how to install that patch in my system. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User jkosina@novell.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=404881#c63
--- Comment #63 from Jiri Kosina
I installed all the three kernels - default, base, extra but each time it gives me error. 1) The error for default is:
Package /var/tmp/kdecache-praveen/krun/5111.0.kernel-default-2.6.27-19.1.i586.rpm could not be installed.
You have to install them all at once, i.e. rpm -ivh kernel*2.6.27-19.1*rpm -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User jkosina@novell.com added comment
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--- Comment #64 from Jiri Kosina
I double-clicked on "acpi-fix-interrupt-storm.patch" from your website to install it in my kernel like the kernel rpms, but instead it opens a text file with all the detailed information of the fix. Sorry, I am new to Linux. So, could you please direct me how to install that patch in my system.
That patch was attached just for reference, so that we can keep track of the patches that have been tried. You don't have to bother with this specific patch, it is contained in the provided kernel RPMs. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User stilo_vingyou@hotmail.com added comment
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Praveen Kunjapur
Could please all of you who are seeing the problem try to reproduce with the kernels that can be obtained from
http://labs.suse.cz/jikos/download/bug-404881/
they include the patch that could fix the interrupt storm on EC, causing this behavior, even without the 'nomux' parameter. Please let me know the results. Thanks.
I downloaded Beta 3 KDE Live CD. I had to use .nomux parameter to install beta3 to hard disk and once again I had to enter .nomux paramter to use the installed beta 3. I downloaded the kernels when I logged in as a normal user and "not" as root. So I used the "su" command and installed all three kernels by using the command: rpm -ivh kernel*2.6.27-19.1*rpm After which I got the following output: Preparing... ########################################### [100%] package kernel-default-base-2.6.27.1-2.1.i586 (which is newer than kernel-default-base-2.6.27-19.1.i586) is already installed package kernel-default-2.6.27.1-2.1.i586 (which is newer than kernel-default-2.6.27-19.1.i586) is already installed package kernel-default-extra-2.6.27.1-2.1.i586 (which is newer than kernel-default-extra-2.6.27-19.1.i586) is already installed Well, that doesn't solve the problem either :( -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=404881
User jkosina@novell.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=404881#c66
--- Comment #66 from Jiri Kosina
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User stilo_vingyou@hotmail.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=404881#c67
--- Comment #67 from Praveen Kunjapur
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User tonussi@farmaco.ufsc.br added comment
https://bugzilla.novell.com/show_bug.cgi?id=404881#c68
--- Comment #68 from Carlos Tonussi
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User robert.kiwanuka@gmail.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=404881#c69
Robert Kiwanuka
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User robert.kiwanuka@gmail.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=404881#c70
--- Comment #70 from Robert Kiwanuka
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User jkosina@novell.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=404881#c71
Jiri Kosina
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User robert.kiwanuka@gmail.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=404881#c72
Robert Kiwanuka
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User jkosina@novell.com added comment
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--- Comment #73 from Jiri Kosina
Created an attachment (id=260853) --> (https://bugzilla.novell.com/attachment.cgi?id=260853) [details] dmidecode command output for vostro 1510
Thanks Robert, I have submitted the corresponding patch upstream, so that Dell Vostro 1510 has 'nomux' applied automatically (I have CCed you on the patch submission). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User jkosina@novell.com added comment
https://bugzilla.novell.com/show_bug.cgi?id=404881#c74
Jiri Kosina
https://bugzilla.novell.com/show_bug.cgi?id=404881
User tonussi@farmaco.ufsc.br added comment
https://bugzilla.novell.com/show_bug.cgi?id=404881#c75
--- Comment #75 from Carlos Tonussi
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