[Bug 220768] New: USB Disk not mountable
https://bugzilla.novell.com/show_bug.cgi?id=220768 Summary: USB Disk not mountable Product: openSUSE 10.2 Version: Beta 2 Platform: Other OS/Version: Other Status: NEW Severity: Major Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: dominique.leuenberger@tmf-group.com QAContact: qa@suse.de # I just installed a fresh openSUSE 10.2 beta 2 (VM Session) When plugging an external USB Disc, the disc is recognized, an icon is put on the desktop, but it's not accessible. The only message I get upon a double click on the new device is: *unable to mount selected volume* and in details *mount: can't find /dev/sdb1 in /etc/fstab or /etc/mtab* - excerpt from dmesg after plugging disc in and lshal will be attached after. Whatever information you need, just let me know. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 ------- Comment #1 from dominique.leuenberger@tmf-group.com 2006-11-14 06:13 MST ------- Created an attachment (id=105141) --> (https://bugzilla.novell.com/attachment.cgi?id=105141&action=view) output of LSHAL The problem is on the WesternDigital Disc (USB) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 ------- Comment #2 from dominique.leuenberger@tmf-group.com 2006-11-14 06:14 MST ------- Created an attachment (id=105142) --> (https://bugzilla.novell.com/attachment.cgi?id=105142&action=view) dmesg output after plugging disc in -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 dominique.leuenberger@tmf-group.com changed: What |Removed |Added ---------------------------------------------------------------------------- Attachment #105141|application/octet-stream |text/plain mime type| | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 ------- Comment #3 from dominique.leuenberger@tmf-group.com 2006-11-14 06:29 MST ------- Oh.. I just see, might be an important fact: sdb1 is an NTFS partition. In case THIS is the problem, the bug should be changed to an 'Enhancement' -> give better feedback to the user about the problem. Maybe just after plugging in (and when showing the Desktop Icon) a msg box telling that due to the fact of lack in support for NTFS, this disc can not be mounted automatically. With a link to a man page would be very nice. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 mhorvath@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |mkoenig@novell.com |screening@forge.provo.novell| |.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 mkoenig@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |dominique.leuenberger@tmf-group.com ------- Comment #4 from mkoenig@novell.com 2006-11-15 06:11 MST ------- Which Desktop are you using? Can you mount it in the traditional way? As root: mount /dev/sdb1 /mnt -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 dominique.leuenberger@tmf-group.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|dominique.leuenberger@tmf- | |group.com | ------- Comment #5 from dominique.leuenberger@tmf-group.com 2006-11-15 06:18 MST ------- Running Gnome, mounting as root works. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 mkoenig@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |dominique.leuenberger@tmf-group.com ------- Comment #6 from mkoenig@novell.com 2006-11-15 06:48 MST ------- Could you please try to capture the log from HAL? 1. Go to a console and stop HAL: rchal stop 2. restart HAL with verbose option and log the output: hald --daemon=no --verbose=yes 2>&1 | tee hal.log Next try again to mount in Gnome and attach the final hal.log -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 ------- Comment #7 from dominique.leuenberger@tmf-group.com 2006-11-15 06:55 MST ------- Created an attachment (id=105391) --> (https://bugzilla.novell.com/attachment.cgi?id=105391&action=view) LogFile as per request The log was done the way you described. While starting hald (in non deamon mode), the usb disc was not connected. when hald was ready, the disc was connected, the icon appeared on the desktop. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 dominique.leuenberger@tmf-group.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|dominique.leuenberger@tmf- | |group.com | ------- Comment #8 from dominique.leuenberger@tmf-group.com 2006-11-15 06:56 MST ------- Log provided. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 mkoenig@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|mkoenig@novell.com |dkukawka@novell.com Status|ASSIGNED |NEW ------- Comment #9 from mkoenig@novell.com 2006-11-15 07:28 MST ------- This seems to a problem from HAL. Danny, please reassign if my conclusion is wrong. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 dkukawka@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |meissner@novell.com Status|NEW |NEEDINFO Info Provider| |meissner@novell.com ------- Comment #10 from dkukawka@novell.com 2006-11-15 17:07 MST ------- hm, not sure if this is really a bug, but your are simply not allowed to use -o udi= for this device. The reason is this code: ------------------- if (volume != NULL) { /* don't consider uid= on vfat, iso9660, udf change-uid for the purpose of policy * (since these doesn't contain uid/gid bits) */ if (strcmp (libhal_volume_get_fstype (volume), "vfat") != 0 && strcmp (libhal_volume_get_fstype (volume), "iso9660") != 0 && strcmp (libhal_volume_get_fstype (volume), "udf") != 0) { pol_change_uid = wants_to_change_uid; } } if (pol_is_fixed) { if (pol_change_uid) { privilege = "hal-storage-fixed-mount-all-options"; } else { privilege = "hal-storage-fixed-mount"; } } else { if (pol_change_uid) { privilege = "hal-storage-removable-mount-all-options"; } else { privilege = "hal-storage-removable-mount"; } } ----------------------------- And to this code you don't have the needed privilege hal-storage-removable-mount-all-options for this user. At least the udi=1000 option is the problem. Is option really needed and is it okay to allow this by default? I CC Marcus Meissner. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 ------- Comment #11 from dominique.leuenberger@tmf-group.com 2006-11-24 04:15 MST ------- Danny, I assume this question should be replied by Marcus Meissner, right? Dominique -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 ------- Comment #12 from dkukawka@novell.com 2006-11-24 04:38 MST ------- Yes, this is why he is in NEEDINFO -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 ------- Comment #13 from meissner@novell.com 2006-11-24 05:18 MST ------- hmm, is -o uid= already allowed for vfat/udf/iso9660 ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 dkukawka@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED ------- Comment #15 from dkukawka@novell.com 2006-11-24 05:46 MST ------- fixed ... allow also uid for ntfs. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=220768 behlert@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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