[Bug 822409] New: CanoScan N650U not recognised and horrible terrible sounds emitted, I fear it might damage the scanner
https://bugzilla.novell.com/show_bug.cgi?id=822409 https://bugzilla.novell.com/show_bug.cgi?id=822409#c0 Summary: CanoScan N650U not recognised and horrible terrible sounds emitted, I fear it might damage the scanner Classification: openSUSE Product: openSUSE 12.3 Version: Final Platform: Other OS/Version: openSUSE 12.3 Status: NEW Severity: Critical Priority: P5 - None Component: YaST2 AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: petr.danecek@gmail.com QAContact: jsrain@suse.com Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:21.0) Gecko/20100101 Firefox/21.0 When trying to autodetect CanoScan N650U, yast fails and scanner starts to make horrible noises. Here are some outputs to help diagnose the problem. What else I could try? It works normally in Windows.
lsusb | grep Cano Bus 005 Device 006: ID 04a9:2206 Canon, Inc. CanoScan N650U/N656U
sane-find-scanner # No USB scanners found. If you expected something different, make sure that # you have loaded a kernel driver for your USB host controller and have setup # the USB system correctly. See man sane-usb for details.
dmesg | tail [22325.410195] usb 5-1: new full-speed USB device number 6 using uhci_hcd [22325.571683] usb 5-1: New USB device found, idVendor=04a9, idProduct=2206 [22325.571689] usb 5-1: New USB device strings: Mfr=64, Product=77, SerialNumber=0 [22325.571693] usb 5-1: Product: CanoScan [22325.571696] usb 5-1: Manufacturer: Canon
Reproducible: Always Steps to Reproduce: 1. 2. 3. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=822409 https://bugzilla.novell.com/show_bug.cgi?id=822409#c FeiXiang Zhang <fxzhang@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.pr |jsmeix@suse.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=822409 https://bugzilla.novell.com/show_bug.cgi?id=822409#c1 Johannes Meixner <jsmeix@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Component|YaST2 |Other Found By|--- |Community User Resolution| |WORKSFORME QAContact|jsrain@suse.com |qa-bugs@suse.de --- Comment #1 from Johannes Meixner <jsmeix@suse.com> 2013-06-04 04:52:52 CEST --- This is no issue in YaST because when the YaST scanner module autodetects scanners, it runs "sane-find-scanner" and "scanimage -L". When your scanner makes horrible noises you must disconnect it and do not try out anything else - otherwise it will damage your scanner. In such cases there is nothing what I can tell you what you could do. I do not have a CanoScan N650U. Therefore I cannot reproduce your particular issue. According to http://www.sane-project.org/cgi-bin/driver.pl?manu=&model=&bus=any&v=04a9&p=2206 the CanoScan N650U/N656U uses the "plustek" backend/driver. I have a CanoScan N1240U/LiDE 30 USB scanner that also uses the plustek driver and that scanner worked and works all the time well for me - it works well for me in particular with openSUSE 12.3. Therefore it is not a general issue with the plustek driver or with the SANE software in general. It may depend on your particular scanner model or it may depend on your particular USB hardware in your particular computer. I suggest that you ask on the SANE upstream mailing list "sane-devel" what you could do in your particular case. Regarding SANE upstream mailing lists, see http://www.sane-project.org/mailing-lists.html It is crucial that you get in direct contact with SANE upstream so that there is a direct communication between you and the upstream authors. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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