[Bug 507952] New: Kernel panic on installer bootloader on Dell Optiplex 740
http://bugzilla.novell.com/show_bug.cgi?id=507952 Summary: Kernel panic on installer bootloader on Dell Optiplex 740 Classification: openSUSE Product: openSUSE 11.0 Version: Final Platform: x86-64 OS/Version: openSUSE 11.0 Status: NEW Severity: Critical Priority: P5 - None Component: Installation AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: lflavios@gmail.com QAContact: jsrain@novell.com Found By: --- User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-BR; rv:1.9.0.10) Gecko/2009042316 Firefox/3.0.10 The system crashes and the computer hangs when start loading the kernel of openSUSE 11.0 64 bits installer. The system is a Dell Optiplex 740 with Athlon X2 4000+ and 4Gb of RAM, BIOS revision 2.0.12 and after a upgrade to 2.2.2 has same results. The text mode gives this message: --- cut here begin --- Kernel alive Kernel really alive PANIC: early exception 0e rip 10:ffffffff8021c3ae error 0 cr2 ffffffffff5fc0f0 --- cut here end --- We try with tree different computers of same model using the 64bits DVD installer downloaded from opensuse.org. Same issue occurs with a network installation. The kernel on the network installer was 2.6.25.5-default 64bits and we try with a 2.6.27.7-9-default with the same results. The 32bits installer works ok and this DVD media runs fine on another computer brands. Reproducible: Always Steps to Reproduce: 1.boot from DVD 64bit installer on Dell Optiplex 740 2.boot from network using PXE with a 64bit installer 3. Actual Results: The system hangs with the following message: Kernel alive Kernel really alive PANIC: early exception 0e rip 10:ffffffff8021c3ae error 0 cr2 ffffffffff5fc0f0 Expected Results: Installer loaded with graphical enviroment. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=507952 User lflavios@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=507952#c1 Luis Flávio Seelig <lflavios@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |lflavios@gmail.com Component|Installation |Installation Product|openSUSE 11.0 |openSUSE 11.1 Target Milestone|--- |Final --- Comment #1 from Luis Flávio Seelig <lflavios@gmail.com> 2009-06-04 15:11:44 MDT --- Sorry, my bad... This bug refers to openSUSE 11.1 64 bits installer. I'm using openSUSE 11.0 64 bits at work, so in the time of openning this bug made this confusion. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=507952 Luis Flávio Seelig <lflavios@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- OS/Version|openSUSE 11.0 |openSUSE 11.1 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=507952 User sqiu@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=507952#c2 shuang qiu <sqiu@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |CLOSED CC| |sqiu@novell.com Resolution| |INVALID --- Comment #2 from shuang qiu <sqiu@novell.com> 2009-07-20 20:44:40 MDT --- In this case,I will close this report. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=507952 User lflavios@gmail.com added comment http://bugzilla.novell.com/show_bug.cgi?id=507952#c3 --- Comment #3 from Luis Flávio Seelig <lflavios@gmail.com> 2009-07-21 07:24:27 MDT --- Hi, I think that's another misunderstanding. When I first open this bug, I had categorized it as an openSUSE 11.0 64. When I realize the mistake, I re-categorize it, and that's the origin of the last comment. The bug exist and *is* happening with openSUSE 11.1 64 bits installer. The same bug happens with SLED 11 64 bits installer which we had been testing with this machine (Dell Optiplex 740) at work. Best Regards Luis -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=507952 User sqiu@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=507952#c4 shuang qiu <sqiu@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|CLOSED |REOPENED Resolution|INVALID | AssignedTo|bnc-team-screening@forge.pr |kernel-maintainers@forge.pr |ovo.novell.com |ovo.novell.com --- Comment #4 from shuang qiu <sqiu@novell.com> 2009-07-21 23:53:52 MDT --- Sorry,I did misunderstand it.I'll reopen this. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=507952 User jeffm@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=507952#c5 Jeff Mahoney <jeffm@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P3 - Medium CC| |jeffm@novell.com AssignedTo|kernel-maintainers@forge.pr |rjw@novell.com |ovo.novell.com | --- Comment #5 from Jeff Mahoney <jeffm@novell.com> 2009-08-31 13:33:49 MDT --- PANIC: early exception 0e rip 10:ffffffff8021c3ae error 0 cr2 ffffffffff5fc0f0 Translates to an early page fault at 0xffffffff8021c3ae. This seems like low-level x86 magic, so I'll assign to Rafael. 0xffffffff8021c3ae is in native_apic_mem_read (include/asm/apic.h:74). warning: Source file is more recent than executable. 69 ASM_OUTPUT2("0" (v), "m" (*addr))); 70 } 71 72 static inline u32 native_apic_mem_read(u32 reg) 73 { 74 return *((volatile u32 *)(APIC_BASE + reg)); 75 } 76 77 static inline void native_apic_msr_write(u32 reg, u32 v) 78 { -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=507952 User rjw@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=507952#c6 Rafael Wysocki <rjw@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |DUPLICATE --- Comment #6 from Rafael Wysocki <rjw@novell.com> 2009-08-31 16:08:56 MDT --- This almost certainly is a duplicate of bug #469889. Marking it accordingly. *** This bug has been marked as a duplicate of bug 469889 *** http://bugzilla.novell.com/show_bug.cgi?id=469889 -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=507952 Leonardo Chiquitto <lchiquitto@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |ASSIGNED -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=507952 User rjw@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=507952#c8 Rafael Wysocki <rjw@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |lflavios@gmail.com --- Comment #8 from Rafael Wysocki <rjw@novell.com> 2009-09-22 03:05:32 MDT --- As described in bug #469889, there is a workaround for this issue, which is to pass "mem=512M" as a boot parameter to the installer. After the installation it can be removed from the kernel command line with the help of the YaST's bootloader module (or by editing /boot/grub/menu.lst directly and removing "mem=512M" from the "kernel" line). Please check if it works on the affected system. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=507952 User jeffm@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=507952#c9 --- Comment #9 from Jeff Mahoney <jeffm@novell.com> 2009-09-27 13:34:37 MDT --- If you do it by hand you'll also need to remove it from $DEFAULT_APPEND in /etc/sysconfig/bootloader. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=507952 User snwint@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=507952#c11 --- Comment #11 from Steffen Winterfeldt <snwint@novell.com> 2009-09-28 03:43:34 MDT --- Luis, please check with one of the current openSUSE 11.2 beta isos available http://software.opensuse.org/developer. It looks like it's a bootloader bug which might be fixed in the new version. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=507952 User snwint@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=507952#c12 Steffen Winterfeldt <snwint@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED Info Provider|lflavios@gmail.com | Resolution| |FIXED --- Comment #12 from Steffen Winterfeldt <snwint@novell.com> 2009-10-05 06:39:34 MDT --- The optiplex 740 has a somewhat unusual memory map (64 bytes gap at about 29MB) which limits the memory syslinux uses and leads to problems when kernel+initrd come near that limit. Should be fixed with openSUSE 11.2 MS 9. Reopen if not. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
participants (1)
-
bugzilla_noreply＠novell.com