https://bugzilla.novell.com/show_bug.cgi?id=699205 https://bugzilla.novell.com/show_bug.cgi?id=699205#c1 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Platform|Other |All AssignedTo|bnc-team-screening@forge.pr |jsmeix@novell.com |ovo.novell.com | Resolution| |WONTFIX Summary|YaST printer module |YaST printer module: Show |"connection wizard": Show |only recommended drivers by |only recommended drivers by |default |default | OS/Version|Other |SuSE Other --- Comment #1 from Johannes Meixner 2011-06-10 08:09:03 UTC --- This is not only in the "connection wizard" but always when yast2-printer shows matching PPDs. I cannot implement your request because the "(recommended)" PPDs are not the "best" PPDs of all available PPDs in openSUSE, see "Reasoning and details" below. Accordingly I close this enhancement request as WONTFIX which actually means "cannot implement" in this case. Furthermore I do not want to somehow hide from the user when many PPDs match to the same model. I do want to show the user all matching PPDs to make it obvious for the user that usually there is neither such a thing as "THE driver for a printer" nor is there a "BEST driver for a printer". For well supported printers (in particular PostScript+PCL printers) there exist several drivers which work well and it is up to the user to assign the one which works best according to his individual needs. To help the user yast2-printer sorts the list of all matching PPDs so that the most reasonable driver should be listed topmost and this one is automatically preselected so that usually the user has nothing to do than to accept it, see http://en.opensuse.org/YaST_Printer#Driver But this way is also obvious for the user when there are several more matching PPDs available. yast2-printer will not hide useful information from the user. This would be against its basic design, see "Visible Automatisms" at http://en.opensuse.org/Archive:YaST_Printer_redesign It is a very important information to make the user aware that he may have to try out this or that driver which may or may not work for his model because without this information in the user's mind it did in the past result much too often a wrong driver assigned and this caused bug reports about broken drivers or broken printer setup when it was actually only the result of a wrong automatically preselected driver. Read the help tests in yast2-printer, e.g.: ------------------------------------------------------------- Strictly speaking an automatically preselected driver may not work at all for your particular printer model. The reason is that the automated driver selection can only work based upon comparison of strings (the autodetected model name and the driver descriptions) so that the result can be only a best-guess proposal how to set up your particular printer model. Therefore check if the currently preselected values make sense and feel free to play around and modify the settings to what you know what works best for your printer. ------------------------------------------------------------- Additionally have a look what I wrote in bug #468046 Reasoning and details: The "(recommended)" exists only for so called "foomatic" PPDs which are basically the PPDs which come from OpenPrinting.org. Therefore the "(recommended)" is not an authoritative information regarding all PPDs for a particular printer. The "(recommended)" is only the information which of several PPDs from OpenPrinting.org is recommended by OpenPrinting.org. This does not at all mean that the "(recommended)" PPD from OpenPrinting.org is actually the "best" PPD of all available PPDs in openSUSE. Accordingly yast2-printer sorts all available PPDs for a printer in a different way where the "(recommended)" PPDs are often not the topmost in the yast2-printer sort ordering. The yast2-printer sort ordering is as follows: Topmost priority have PPDs which were explicitly added by the user (i.e. PPDs in /usr/share/cups/model/downloaded/ ). Second priority have PPDs which are provided by the manufacturer (i.e. PPDs in /usr/share/cups/model/manufacturer-PPDs/ ). Only third priority have PPDs which are "(recommended)". For details regarding the yast2-printer PPD sort ordering see the "Sort the driver_items list" part in /usr/share/YaST2/modules/Printer.ycp -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=699205 https://bugzilla.novell.com/show_bug.cgi?id=699205#c3 --- Comment #3 from Jean-Daniel Dodin 2011-06-10 10:46:39 UTC --- http://lists.opensuse.org/opensuse-testing/2011-06/msg00010.html -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=699205 https://bugzilla.novell.com/show_bug.cgi?id=699205#c5 --- Comment #5 from Jean-Daniel Dodin 2011-06-10 13:08:30 UTC --- it's a shame that many bugs or problems are not reported in bugzilla, but seen in forums or mailing lists or by personal experience. But I don't do this to rant. I think that having a number of different printer driver (or ppd) is suboptimal and this can only be solved if more people test them. nobody can solve a problem that is not carefully reported. That said it's the first time I read a nice comment like the one you did previously and i think it deserve reading (thanks). I could myself open some bugs, but many people use printers and can also do, when few uses the multimedia applications and I open bugs there. I can't do all by myself (nor can any other), that's why I try to find some more people in the testing mailing list (but this list seems nearly dead) jdd -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=699205 https://bugzilla.novell.com/show_bug.cgi?id=699205#c7 --- Comment #7 from Jean-Daniel Dodin 2011-06-10 16:06:07 UTC --- well... printers ships with only one driver :-). The problem is that users have no mean to know what is the best (for them) driver. The name is cryptic. I always choosed "recommended" because this is the only word I understood, and I had no idea that YaST sorted the driver by value. May be it's different with USB printers (I hope so), but I have none in my vicinity. All the printers I have are networked ones (HP or Brother). I will open other bug, because this one don't fit the subject :-) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=699205 https://bugzilla.novell.com/show_bug.cgi?id=699205#c9 --- Comment #9 from Johannes Meixner 2011-06-14 08:21:56 UTC --- Regarding "I had no idea that YaST sorted the driver", see the help text in YaST which reads: ---------------------------------------------------------------------- the driver descriptions are sorted so that the most reasonable driver should be listed topmost and this one is automatically preselected. ---------------------------------------------------------------------- -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.