[Bug 812277] New: Brother scanner not working after upgrade 12.2->12.3
https://bugzilla.novell.com/show_bug.cgi?id=812277 https://bugzilla.novell.com/show_bug.cgi?id=812277#c0 Summary: Brother scanner not working after upgrade 12.2->12.3 Classification: openSUSE Product: openSUSE 12.3 Version: Final Platform: x86-64 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Basesystem AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: axel.braun@gmx.de QAContact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:19.0) Gecko/20100101 Firefox/19.0 I have a Brother DCP-375CW, working nicely under 12.2 using brscan3 http://welcome.solutions.brother.com/bsc/public_s/id/linux/en/download_scn.h... Since upgrade to 12.3 the scanner is not working anymore. Scanner driver was reinstalled - but does not show up in Yast2, nor does yast2 recognize the scanner docb@T520:~> rpm -qa | grep brscan brscan3-0.2.11-5.x86_64 Strange enough...the scanner seems to be attached as disk. from /var/log/messages 2013-03-28T15:32:53.199267+01:00 T520 kernel: [ 490.456010] usb 1-1.2: Product: DCP-375CW 2013-03-28T15:32:53.199272+01:00 T520 kernel: [ 490.456014] usb 1-1.2: Manufacturer: Brother 2013-03-28T15:32:53.199275+01:00 T520 kernel: [ 490.456018] usb 1-1.2: SerialNumber: BROK9F327452 2013-03-28T15:32:53.201181+01:00 T520 kernel: [ 490.457635] usblp 1-1.2:1.0: usblp0: USB Bidirectional printer dev 7 if 0 alt 0 proto 2 vid 0x04F9 pid 0x0224 2013-03-28T15:32:53.202195+01:00 T520 kernel: [ 490.458213] scsi7 : usb-storage 1-1.2:1.2 2013-03-28T15:32:53.229179+01:00 T520 systemd[1]: Starting Printer. 2013-03-28T15:32:53.229207+01:00 T520 systemd[1]: Reached target Printer. 2013-03-28T15:32:54.215258+01:00 T520 kernel: [ 491.469731] scsi 7:0:0:0: Direct-Access Brother DCP-375CW 1.00 PQ: 0 ANSI: 2 2013-03-28T15:32:54.216194+01:00 T520 kernel: [ 491.470341] sd 7:0:0:0: Attached scsi generic sg2 type 0 2013-03-28T15:32:54.306210+01:00 T520 kernel: [ 491.559656] sd 7:0:0:0: [sdb] Attached SCSI removable disk Reproducible: Always Steps to Reproduce: 1. see above 2. 3. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=812277 https://bugzilla.novell.com/show_bug.cgi?id=812277#c1 FeiXiang Zhang <fxzhang@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |fxzhang@suse.com InfoProvider| |axel.braun@gmx.de --- Comment #1 from FeiXiang Zhang <fxzhang@suse.com> 2013-03-29 04:05:31 UTC --- please attach y2logs.if you are in doubt follow: http://en.opensuse.org/openSUSE:Bugreport_YaST thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=812277 https://bugzilla.novell.com/show_bug.cgi?id=812277#c2 Axel Braun <axel.braun@gmx.de> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|axel.braun@gmx.de | --- Comment #2 from Axel Braun <axel.braun@gmx.de> 2013-03-29 09:57:46 UTC --- Created an attachment (id=532639) --> (http://bugzilla.novell.com/attachment.cgi?id=532639) y2logs -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=812277 https://bugzilla.novell.com/show_bug.cgi?id=812277#c FeiXiang Zhang <fxzhang@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC|fxzhang@suse.com | AssignedTo|bnc-team-screening@forge.pr |yast2-maintainers@suse.de |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=812277 https://bugzilla.novell.com/show_bug.cgi?id=812277#c Michal Filka <mfilka@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mfilka@suse.com AssignedTo|yast2-maintainers@suse.de |jsmeix@suse.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=812277 https://bugzilla.novell.com/show_bug.cgi?id=812277#c3 Johannes Meixner <jsmeix@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Component|Basesystem |Other Found By|--- |Community User Resolution| |INVALID AssignedTo|jsmeix@suse.com |bnc-team-screening@forge.pr | |ovo.novell.com Summary|Brother scanner not working |Third-party scanner driver |after upgrade 12.2->12.3 |from Brother no longer | |working after upgrade | |12.2->12.3 OS/Version|Other |openSUSE 12.3 --- Comment #3 from Johannes Meixner <jsmeix@suse.com> 2013-04-02 09:38:00 CEST --- We (i.e. openSUSE) do not provide the scanner driver that you use. Regarding "Third-Party Scanner Drivers" see https://en.opensuse.org/SDB:Configuring_Scanners We do not have such a scanner to reproduce issues with Brother's scanner driver software. There is nothing what we can do in such cases. Therefore the issue report is invalid for us (i.e. for openSUSE). You should contact Brother for help and support regarding their scanner driver software. Regarding "disk" and "printer": The Brother DCP-375CW is an all-in-one device to print, copy, scan which also supports a memory stick. Therefore it is correct when this device is recognized also as USB printer and as USB mass storage device. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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