[Bug 1043969] New: elantech touchpad stopped working
http://bugzilla.opensuse.org/show_bug.cgi?id=1043969 Bug ID: 1043969 Summary: elantech touchpad stopped working Classification: openSUSE Product: openSUSE Distribution Version: Leap 42.2 Hardware: x86-64 OS: openSUSE 42.2 Status: NEW Severity: Major Priority: P5 - None Component: Kernel Assignee: kernel-maintainers@forge.provo.novell.com Reporter: grglsn765@gmail.com QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- On new Dell Inspiron 15 5576, the touchpad stops working a few seconds after reaching the display manager. In fact, what I have figured out is, that on reboot, if I use the mouse and don't touch the touchpad, it will work. Once I use the touchpad, it lasts about 3 seconds and then stops working. I found this message in the journalctl, and the fault time exactly corresponds with when the touchpad stopped working: # journalctl -k | grep mouse Jun 12 19:59:20 tribeDellbig kernel: mousedev: PS/2 mouse device common for all mice Jun 12 19:59:20 tribeDellbig kernel: psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x4d5f02) Jun 12 19:59:20 tribeDellbig kernel: psmouse serio1: elantech: Synaptics capabilities query result 0x00, 0x15, 0x10. Jun 12 19:59:20 tribeDellbig kernel: psmouse serio1: elantech: Elan sample query result 0c, 02, 75 Jun 12 20:00:52 tribeDellbig kernel: psmouse serio1: Touchpad at isa0060/serio1/input0 lost sync at byte 6 Here is my hardware info: # hwinfo --mouse 44: PS/2 00.0: 10500 PS/2 Mouse [Created at input.249] Unique ID: AH6Q.9uGL5DibWf5 Hardware Class: mouse Model: "ETPS/2 Elantech Touchpad" Vendor: 0x0002 Device: 0x000e "ETPS/2 Elantech Touchpad" Compatible to: int 0x0210 0x0001 Device File: /dev/input/mice (/dev/input/mouse0) Device Files: /dev/input/mice, /dev/input/mouse0, /dev/input/event1, /dev/input/by-path/platform-i8042-serio-1-event-mouse, /dev/input/by-path/platform-i8042-serio-1-mouse Device Number: char 13:63 (char 13:32) Driver Info #0: Buttons: 1 Wheels: 0 XFree86 Protocol: explorerps/2 GPM Protocol: exps2 Config Status: cfg=no, avail=yes, need=no, active=unknown 45: PS/2 00.0: 10500 PS/2 Mouse [Created at input.249] Unique ID: AH6Q.IQfviPh7Ti0 Hardware Class: mouse Model: "ELAN1010:00 04F3:3012 Touchpad" Vendor: 0x04f3 Device: 0x3012 "ELAN1010:00 04F3:3012 Touchpad" Compatible to: int 0x0210 0x0001 Device File: /dev/input/mice (/dev/input/mouse2) Device Files: /dev/input/mice, /dev/input/mouse2, /dev/input/event11, /dev/input/by-path/platform-AMD0010:00-event-mouse, /dev/input/by-path/platform-AMD0010:00-mouse Device Number: char 13:63 (char 13:34) Driver Info #0: Buttons: 1 Wheels: 0 XFree86 Protocol: explorerps/2 GPM Protocol: exps2 Config Status: cfg=no, avail=yes, need=no, active=unknown -- You are receiving this mail because: You are on the CC list for the bug.
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http://bugzilla.opensuse.org/show_bug.cgi?id=1043969#c1
--- Comment #1 from George Olson
http://bugzilla.opensuse.org/show_bug.cgi?id=1043969
http://bugzilla.opensuse.org/show_bug.cgi?id=1043969#c2
Takashi Iwai
http://bugzilla.opensuse.org/show_bug.cgi?id=1043969
http://bugzilla.opensuse.org/show_bug.cgi?id=1043969#c3
--- Comment #3 from George Olson
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http://bugzilla.opensuse.org/show_bug.cgi?id=1043969#c4
--- Comment #4 from George Olson
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http://bugzilla.opensuse.org/show_bug.cgi?id=1043969#c5
--- Comment #5 from George Olson
http://bugzilla.opensuse.org/show_bug.cgi?id=1043969
http://bugzilla.opensuse.org/show_bug.cgi?id=1043969#c6
--- Comment #6 from George Olson
http://bugzilla.opensuse.org/show_bug.cgi?id=1043969
http://bugzilla.opensuse.org/show_bug.cgi?id=1043969#c7
--- Comment #7 from George Olson
http://bugzilla.opensuse.org/show_bug.cgi?id=1043969
http://bugzilla.opensuse.org/show_bug.cgi?id=1043969#c8
--- Comment #8 from George Olson
dmesg | grep mouse [ 1.770365] mousedev: PS/2 mouse device common for all mice [ 2.373427] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x4d5f02) [ 2.387756] psmouse serio1: elantech: Synaptics capabilities query result 0x00, 0x15, 0x10. [ 2.401248] psmouse serio1: elantech: Elan sample query result 0c, 02, 75
Now here is dmesg after the touchpad failed:
dmesg | grep mouse [ 1.770365] mousedev: PS/2 mouse device common for all mice [ 2.373427] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x4d5f02) [ 2.387756] psmouse serio1: elantech: Synaptics capabilities query result 0x00, 0x15, 0x10. [ 2.401248] psmouse serio1: elantech: Elan sample query result 0c, 02, 75 [ 183.091132] psmouse serio1: Touchpad at isa0060/serio1/input0 lost synchronization, throwing 3 bytes away. [ 183.622660] psmouse serio1: resync failed, issuing reconnect request [ 185.482111] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x4d5f02) [ 185.496761] psmouse serio1: elantech: Synaptics capabilities query result 0x00, 0x15, 0x10. [ 185.516156] psmouse serio1: elantech: Elan sample query result 0c, 02, 75
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http://bugzilla.opensuse.org/show_bug.cgi?id=1043969
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--- Comment #9 from George Olson
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http://bugzilla.opensuse.org/show_bug.cgi?id=1043969#c10
George Olson
http://bugzilla.opensuse.org/show_bug.cgi?id=1043969
http://bugzilla.opensuse.org/show_bug.cgi?id=1043969#c11
--- Comment #11 from Takashi Iwai
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