[Bug 541256] New: Can't take a screenshot.
http://bugzilla.novell.com/show_bug.cgi?id=541256 Summary: Can't take a screenshot. Classification: openSUSE Product: openSUSE 11.2 Version: Milestone 7 Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: GNOME AssignedTo: bnc-team-gnome@forge.provo.novell.com ReportedBy: bwhiteley@novell.com QAContact: qa@suse.de Found By: --- PrintScreen, and Alt+PrintScreen no longer work in Gnome. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=541256 User bwhiteley@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c1 --- Comment #1 from Bart Whiteley <bwhiteley@novell.com> 2009-09-23 21:02:33 MDT --- This appears to be an upgrade issue. Although I did a clean install of 11.2 m7, I kept my /home partition from 11.1. I've since removed the following from $HOME/: .gnome2 .gtkrc-1.2-gnome2 .gnome2_private .gvfs .dbus .gnome-system-monitor.bart .turnpike .dbus-keyrings .gtk-bookmarks .gnome .gtkrc Now this problem is no longer present. Gnome needs to be fixed to be able to handle upgrades. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=541256 User vuntz@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c2 Vincent Untz <vuntz@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |vuntz@novell.com Info Provider| |bwhiteley@novell.com --- Comment #2 from Vincent Untz <vuntz@novell.com> 2009-09-29 08:36:24 MDT --- Definitely works here. Same question as in the other bug: did you save your old config? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=541256 User bwhiteley@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c3 Bart Whiteley <bwhiteley@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|bwhiteley@novell.com | --- Comment #3 from Bart Whiteley <bwhiteley@novell.com> 2009-09-29 09:44:23 MDT --- I still have the old config. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=541256 User vuntz@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c4 Vincent Untz <vuntz@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |bwhiteley@novell.com --- Comment #4 from Vincent Untz <vuntz@novell.com> 2009-09-29 10:18:15 MDT --- Compiz or metacity? If compiz, can you try restoring the old files to reproduce the bug, and then use metacity? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=541256 User bwhiteley@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c5 --- Comment #5 from Bart Whiteley <bwhiteley@novell.com> 2009-09-29 10:27:24 MDT --- It was metacity. I'll try to find time to roll back my old config and try again. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=541256 User ian.cheong@acm.org added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c6 Ian Cheong <ian.cheong@acm.org> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |ian.cheong@acm.org --- Comment #6 from Ian Cheong <ian.cheong@acm.org> 2009-10-19 08:05:54 MDT --- New install of 11.2-RC1 on new partitions. Preexisting 11.1 on old partitions. "Take Screenshot" application fails to open save dialog. No screenshot taken that I can find yet. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=541256 User ian.cheong@acm.org added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c7 --- Comment #7 from Ian Cheong <ian.cheong@acm.org> 2009-10-24 19:42:36 MDT --- After a few crashes and reboots. "Take Screenshot" application is functional again. Not sure what information to collect if it happens again.... -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=541256 User vuntz@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c8 --- Comment #8 from Vincent Untz <vuntz@novell.com> 2009-11-02 10:09:56 MST --- Ian: so, hrm, next time, can you take a screenshot of the error with gimp? Also, running gnome-screenshot from a terminal to see if there's output would help. Bart: any news on your side? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=541256 User ian.cheong@acm.org added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c9 --- Comment #9 from Ian Cheong <ian.cheong@acm.org> 2009-11-02 18:08:41 MST --- Got some info: * Gnome Take Screenshot works for whole desktop * Gnome Take Screenshot fails for window grab only * gnome-screenshot -w works fine but still generates error: Xlib: extension "RANDR" missing on display "::1:1.0". Xsession error: Xlib: extension "RANDR" missing on display "::1:1.0". The program 'gnome-screenshot' received an X Window System error. This probably reflects a bug in the program. The error was 'BadWindow (invalid Window parameter)'. (Details: serial 3292 error_code 3 request_code 15 minor_code 0) (Note to programmers: normally, X errors are reported asynchronously; that is, you will receive the error a while after causing it. To debug your program, run it with the --sync command line option to change this behavior. You can then get a meaningful backtrace from your debugger if you break on the gdk_x_error() function.) Xlib: extension "RANDR" missing on display "::1:1.0". Xlib: extension "RANDR" missing on display "::1:1.0". The program 'gnome-screenshot' received an X Window System error. This probably reflects a bug in the program. The error was 'BadWindow (invalid Window parameter)'. (Details: serial 3053 error_code 3 request_code 15 minor_code 0) (Note to programmers: normally, X errors are reported asynchronously; that is, you will receive the error a while after causing it. To debug your program, run it with the --sync command line option to change this behavior. You can then get a meaningful backtrace from your debugger if you break on the gdk_x_error() function.) xsession-errors lines 359-381/381 (END) - Next: .xsession-errors.old -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
gnome-screenshot -i [set delay to zero in gui fails with this message] The program 'gnome-screenshot' received an X Window System error. This probably reflects a bug in the program. The error was 'BadWindow (invalid Window parameter)'. (Details: serial 4470 error_code 3 request_code 15 minor_code 0) (Note to programmers: normally, X errors are reported asynchronously;
http://bugzilla.novell.com/show_bug.cgi?id=541256 User ian.cheong@acm.org added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c10 --- Comment #10 from Ian Cheong <ian.cheong@acm.org> 2009-11-03 14:47:03 MST --- 11.2rc2 - if grab delay is zero, GUI Take Screenshot fails to grab window. If delay set to non-zero, GUI Take Screenshot works fine grabbing window. "> gnome-screenshot -w -d 0" works fine that is, you will receive the error a while after causing it. To debug your program, run it with the --sync command line option to change this behavior. You can then get a meaningful backtrace from your debugger if you break on the gdk_x_error() function.)
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http://bugzilla.novell.com/show_bug.cgi?id=541256 User vuntz@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c11 Vincent Untz <vuntz@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Info Provider|bwhiteley@novell.com |ian.cheong@acm.org --- Comment #11 from Vincent Untz <vuntz@novell.com> 2009-11-04 02:25:08 MST --- Can you run gnome-screenshot in gdb, and pass the --sync argument to see where the error happens? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=541256 User ian.cheong@acm.org added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c12 --- Comment #12 from Ian Cheong <ian.cheong@acm.org> 2009-11-04 13:10:49 MST --- (gdb doesn't like me yet) Curiously, "gnome-screenshot -i --sync" on window with no delay works fine! But gui "Take Screenshot" still fails. Tried running these alternately - bug is consistent. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=541256 User ian.cheong@acm.org added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c13 --- Comment #13 from Ian Cheong <ian.cheong@acm.org> 2009-11-04 13:42:28 MST --- Meant to say "gnome-screenshot -i" doesn't work "gnome-screenshot -i --sync" does work
gdb gnome-screenshot GNU gdb (GDB) SUSE (6.8.91.20090930-2.4) [...] This GDB was configured as "x86_64-suse-linux". For bug reporting instructions, please see: <http://www.gnu.org/software/gdb/bugs/>... Reading symbols from /usr/bin/gnome-screenshot...Missing separate debuginfo for /usr/bin/gnome-screenshot Try: zypper install -C "debuginfo(build-id)=b9e427c963d5b4929a3f6d742db68c83f6638034" (no debugging symbols found)...done. (gdb) quit sudo zypper install -C "debuginfo(build-id)=b9e427c963d5b4929a3f6d742db68c83f6638034" root's password: Loading repository data... Reading installed packages... 'debuginfo(build-id)=b9e427c963d5b4929a3f6d742db68c83f6638034' not found. Resolving package dependencies...
Nothing to do.
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http://bugzilla.novell.com/show_bug.cgi?id=541256 User mxwu@novell.com added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c14 Mingxi Wu <mxwu@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mxwu@novell.com --- Comment #14 from Mingxi Wu <mxwu@novell.com> 2009-11-04 23:20:19 MST --- (In reply to comment #13)
Meant to say "gnome-screenshot -i" doesn't work "gnome-screenshot -i --sync" does work
gdb gnome-screenshot GNU gdb (GDB) SUSE (6.8.91.20090930-2.4) [...] This GDB was configured as "x86_64-suse-linux". For bug reporting instructions, please see: <http://www.gnu.org/software/gdb/bugs/>... Reading symbols from /usr/bin/gnome-screenshot...Missing separate debuginfo for /usr/bin/gnome-screenshot Try: zypper install -C "debuginfo(build-id)=b9e427c963d5b4929a3f6d742db68c83f6638034" (no debugging symbols found)...done. (gdb) quit sudo zypper install -C "debuginfo(build-id)=b9e427c963d5b4929a3f6d742db68c83f6638034" root's password: Loading repository data... Reading installed packages... 'debuginfo(build-id)=b9e427c963d5b4929a3f6d742db68c83f6638034' not found. Resolving package dependencies...
Nothing to do.
you should type "run" and enter. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
http://bugzilla.novell.com/show_bug.cgi?id=541256 User ian.cheong@acm.org added comment http://bugzilla.novell.com/show_bug.cgi?id=541256#c15 --- Comment #15 from Ian Cheong <ian.cheong@acm.org> 2009-11-05 01:42:16 MST --- Tried running it before; but: a. with "--sync" argument runs perfectly fine - nothing to debug b. with no debug symbols (gnome-utilis-devel is installed already) for gnome-screenshot what would I get that's useful? c. there were a load of other libraries with no debug symbols either....which would need to be installed which is a lot of work for a tiny bug. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=541256 https://bugzilla.novell.com/show_bug.cgi?id=541256#c16 Andreas Jaeger <aj@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED InfoProvider|ian.cheong@acm.org | Resolution| |WONTFIX --- Comment #16 from Andreas Jaeger <aj@suse.com> 2012-07-03 18:32:24 UTC --- Information provided but NEEDINFO was not reset. Marking as WONTFIX now since this is for a very old version. Feel free to reopen once you have supplied the requested information and can reproduce the issue with current openSUSE (12.1/12.2). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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