http://bugzilla.opensuse.org/show_bug.cgi?id=916530 Bug ID: 916530 Summary: LO writer crashes on file save Classification: openSUSE Product: openSUSE Distribution Version: 13.2 Hardware: x86-64 OS: openSUSE 13.2 Status: NEW Severity: Critical Priority: P5 - None Component: LibreOffice Assignee: bnc-team-ooo@forge.provo.novell.com Reporter: kadlecf@volny.cz QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- Created attachment 622187 --> http://bugzilla.opensuse.org/attachment.cgi?id=622187&action=edit output from strace commands The detailed description is given below. There are two ways to reach the crash; below, output from the terminal window is copied together with other actions taken. SYSTEM INFORMATION openSUSE-13.2-DVD-x86_64 kadlecf@pc005c:~> uname -a Linux pc005c 3.16.7-7-desktop #1 SMP PREEMPT Wed Dec 17 18:00:44 UTC 2014 (762f27a) x86_64 x86_64 x86_64 GNU/Linux LibreOffice Version: 4.3.5.2.0+ Build ID: 430m0(Build:2) CASE 1: attempt to save an existing .docx file as .odt kadlecf@pc005c:~/tmpine> strace -o /tmp/strace.log -f -tt -s 512 lowriter LibreOffice(11445): couldn't create slave: "Unable to create io-slave: klauncher said: Unknown protocol ''. " LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.sheet.binary.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.sheet.binary.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.addin.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.slideshow.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.slideshow.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.sheet.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.sheet.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.presentation.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.presentation.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-word.template.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-word.template.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.template.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.template.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.template.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.template.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-word.document.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-word.document.macroEnabled.12" LibreOffice(11445) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.slide.macroEnabled.12" Suggestions of LOwriter to recover previous documents from a crash are refused. Then, in the LOwriter window, a document SomeFile.docx is opened. Without modification, I try to save it as SomeFile.odt. The dialog appears: LibreOffice 4.3.5.2.0 Error saving the document SomeFile: Object not accessible. The object cannot be accessed due to insufficient user rights. [OK] So I click OK and the file is not saved. This can be repeated with the same result. However, after a minute of waiting or so, lowriter crashes with the final message in the terminal window: LibreOffice(12139): couldn't create slave: "Unable to create io-slave: klauncher said: Unknown protocol ''. " The strace.log.bz2 is included. CASE 2: attempt to create a .odt file from a blank document kadlecf@pc005c:~/tmpine> strace -o /tmp/strace2.log -f -tt -s 512 lowriter LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.sheet.binary.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.sheet.binary.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.addin.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.slideshow.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.slideshow.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.sheet.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.sheet.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.presentation.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.presentation.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-word.template.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-word.template.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.template.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-excel.template.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.template.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.template.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-word.document.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-word.document.macroEnabled.12" LibreOffice(14934) KMimeTypeRepository::parents: "/usr/share/mime/subclasses" refers to unknown mimetype "application/vnd.ms-powerpoint.slide.macroEnabled.12" Again, I do not choose to recover previous documents from a crash. I create a new text document, write "abc" into it and try to save it. The file selection dialog appears which allows me to choose the directory. However, as soon as I type a letter or two into the file name dialog line, LOwriter crashes. The strace2.log.bz2 is included. -- You are receiving this mail because: You are on the CC list for the bug.