[Bug 775323] New: Lock screen never presented when using dual monitors, only one screen blacked out

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bugzilla_noreply＠novell.com

9 Aug 2012 9 Aug '12

20:44

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c0 Summary: Lock screen never presented when using dual monitors, only one screen blacked out Classification: openSUSE Product: openSUSE 12.2 Version: RC 2 Platform: i686 OS/Version: openSUSE 12.2 Status: NEW Severity: Critical Priority: P5 - None Component: GNOME AssignedTo: bnc-team-gnome@forge.provo.novell.com ReportedBy: jason.womack@kjmail.com QAContact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux i686) AppleWebKit/537.1 (KHTML, like Gecko) Chrome/21.0.1180.75 Safari/537.1 Just noticed that when I press Ctrl+Alt+L to lock my machine only the left of my two monitors blacks out while the right monitor continues to show what it had on the screen before locking it. Further, when I move the mouse I am not presented with an unlock/password interface. Reproducible: Always Steps to Reproduce: 1. 2. 3. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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bugzilla_noreply＠novell.com

10 Aug 10 Aug

19:25

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c1 Dominique Leuenberger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |dimstar@opensuse.org InfoProvider| |jason.womack@kjmail.com --- Comment #1 from Dominique Leuenberger 2012-08-10 19:25:48 UTC --- Can you please verify the version of your gnome-screensaver package? I hope you still have 3.4.3, which is known to have this issue. 3.4.4 should be ready in the :Update channel and should solve said issue. Please verify and confirm. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

11 Aug 11 Aug

20:49

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c2 --- Comment #2 from Jason Womack 2012-08-11 20:49:24 UTC --- I checked and am running 3.4.4. already. Please advise. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

20:49

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c3 Jason Womack changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|jason.womack@kjmail.com | --- Comment #3 from Jason Womack 2012-08-11 20:49:49 UTC --- Information provided. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

14 Aug 14 Aug

18:39

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c4 Dominique Leuenberger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO InfoProvider| |jason.womack@kjmail.com --- Comment #4 from Dominique Leuenberger 2012-08-14 18:38:59 UTC --- please provide the outputs of: rpm -qi gnome-screensaver rpm -q --changelog gnome-screensaver | head -n 10 zypper ps and eventually an attachment of ~/.xsession-errors -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

19:08

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c5 Jason Womack changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|jason.womack@kjmail.com | --- Comment #5 from Jason Womack 2012-08-14 19:08:10 UTC --- Created an attachment (id=502313) --> (http://bugzilla.novell.com/attachment.cgi?id=502313) TXT file containing the output of the three commands requested -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

19:11

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c Dominique Leuenberger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

19:27

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c6 Dominique Leuenberger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO InfoProvider| |jason.womack@kjmail.com --- Comment #6 from Dominique Leuenberger 2012-08-14 19:27:16 UTC --- In a few minutes, gnome-screensaver 3.4.1 should appear in this repository: http://download.opensuse.org/repositories/home:/dimstar:/bnc775323/openSUSE_... Can you please try to downgrade to this version in order to verify if this solves your issue? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

24 Aug 24 Aug

09:09

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c7 Alexander Osthof changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED CC| |aosthof@suse.com InfoProvider|jason.womack@kjmail.com | --- Comment #7 from Alexander Osthof 2012-08-24 09:09:10 UTC --- I've encountered the same issue, therefore did as you advised and installed gnome-screensaver 3.4.1 from the repo mentioned in comment #6. However, the issue is still persistent, thus 2nd screen doesn't get locked. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

09:15

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c8 Ismail Donmez changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO CC| |idonmez@suse.com InfoProvider| |dimstar@opensuse.org --- Comment #8 from Ismail Donmez 2012-08-24 09:15:48 UTC --- Dominique, anything else reporters can test here? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

09:45

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c9 --- Comment #9 from Alexander Osthof 2012-08-24 09:45:53 UTC --- Seems on ArchLinuz they had the same issue: https://bugzilla.gnome.org/show_bug.cgi?id=679441 With at least their gnome-screensaver-3.4.4 it's verified to be fixed. Does this help? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

10:00

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c10 --- Comment #10 from Dominique Leuenberger 2012-08-24 10:00:43 UTC --- (In reply to comment #9)

...

Seems on ArchLinuz they had the same issue: https://bugzilla.gnome.org/show_bug.cgi?id=679441

With at least their gnome-screensaver-3.4.4 it's verified to be fixed. Does this help?

Does not really help, as 3.4.4 is what we have in the repo and was said in comment #5 that they showed the issue as well. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

11:18

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c11 --- Comment #11 from Alexander Osthof 2012-08-24 11:18:44 UTC --- Hi Dominique, here's an update: Sorry, seems I overread comment #5, where it was mentioned that version 3.4.4 is also not working - at least for Jason. However, when looking at the update repos for 12.2 (http://download.opensuse.org/update/12.2/), they're currently empty, therefore I didn't receive this update. When trying out 3.4.1, I installed it via the 1-click install - which was successful - but it didn't give the hint that you may want to restart corresponding processes like zypper does. When trying to lock the screen without logging out and back in to Gnome, one will see the same behaviour as before. So, I tried again both 3.4.1 and 3.4.4 (from factory) by manually installing these via zypper, logged out of Gnome, logged back in and saw that both versions are working. However, there's a minor difference between 3.4.1 and 3.4.4 which I can see. When locking the screen with 3.4.1, the 2nd screen seems to be a clone of the 1st one, as the top bar with the date etc. is also shown - although I'm using twinview. However the screen contents are properly blanked. Using version 3.4.4, it's also working, but the second screen is just black (without a top bar). If you need any log files or reproduction, please let me know. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

11:26

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c12 Dominique Leuenberger changed: What |Removed |Added ---------------------------------------------------------------------------- InfoProvider|dimstar@opensuse.org |idonmez@suse.com --- Comment #12 from Dominique Leuenberger 2012-08-24 11:26:04 UTC --- Alexander! Now THAT makes sense :) THANKS for confirmation. So, 3.4.4 which is part of the openSUSE 12.2 GM prep (as osc ls openSUSE:12.2 gnome-screensaver confirms... Ismail, please confirm), this should be good. 3.4.1 was the 'last one known' to not cause the issue, thus trying to revert to that one was for all the tests the right thing. 3.4.2 had an attempt of a fix, 3.4.3 a different one, both were broken and superseeded rather quickly. The lock behavior of 3.4.4 which you see is intentional: 'cloning' the two displays in the lock situation does not sound like the right thing after all. As such, after receiving confirmation from Ismail about 12.2 inclusion, I feel confident to close the bug as solved. Thank you for your quick testing reactions! Dominique -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

13:20

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c13 Ismail Donmez changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED InfoProvider|idonmez@suse.com | --- Comment #13 from Ismail Donmez 2012-08-24 13:20:56 UTC --- 12.2 GM includes gnome-screensaver 3.4.4 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

bugzilla_noreply＠novell.com

5 Sep 5 Sep

20:54

New subject: [Bug 775323] Lock screen never presented when using dual monitors, only one screen blacked out

https://bugzilla.novell.com/show_bug.cgi?id=775323 https://bugzilla.novell.com/show_bug.cgi?id=775323#c14 Dominique Leuenberger changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED AssignedTo|bnc-team-gnome@forge.provo. |dimstar@opensuse.org |novell.com | --- Comment #14 from Dominique Leuenberger 2012-09-05 20:54:02 UTC --- Based on the discussion and the various tests, and the confirmation that GM is with gnome-screensaver 3.4.4, I think it's safe to close this. Comment #11 clearly confirms 'success' here. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

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[Bug 775323] New: Lock screen never presented when using dual monitors, only one screen blacked out

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