[Bug 222680] New: Asus laptop fails install
https://bugzilla.novell.com/show_bug.cgi?id=222680 Summary: Asus laptop fails install Product: openSUSE 10.2 Version: Beta 2 Platform: IA64 OS/Version: SuSE Other Status: NEW Severity: Major Priority: P5 - None Component: Kernel AssignedTo: kernel-maintainers@forge.provo.novell.com ReportedBy: gm1mqe@aol.com QAContact: qa@suse.de Asus a6t fails install. Blank screen after kernal load. Works OK if ACPI is disabled. This worked fine on 10.1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 rw@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Platform|IA64 |x86-64 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 gregkh@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |gm1mqe@aol.com ------- Comment #1 from gregkh@novell.com 2006-11-29 16:55 MST ------- Can you provide the output of 'hwinfo' after the kernel loads? Or some kind of log file? We need some kind of information here... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 gm1mqe@aol.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|gm1mqe@aol.com | ------- Comment #2 from gm1mqe@aol.com 2006-11-30 03:40 MST ------- I dont know how I am able to get any log for this as the systems hangs after the Kernel loads as its a total hang with a blank screen with the cursor at the top left. Ctl-Alt-Del does nothing and I have to power off and on to recover. Failes on 10.2 RC1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 gm1mqe@aol.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEW -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 ------- Comment #3 from gm1mqe@aol.com 2006-12-04 04:05 MST ------- Please see 175566 - seems to be the same bug for the A6T Asus. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 gregkh@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |gm1mqe@aol.com ------- Comment #4 from gregkh@novell.com 2006-12-14 13:39 MST ------- Without a log file showing something, it's going to be very hard for us to resolve this. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 ------- Comment #5 from lmb@novell.com 2007-01-09 10:49 MST ------- Andy, he meant a hwinfo from a successful boot using acpi=off. Also, please run the firmware diagnosis option available on the mini iso at the boot prompt and report back. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 trenn@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED ------- Comment #7 from trenn@novell.com 2007-01-23 10:57 MST ------- comment #3: No it should be unrelated. Does apic=force helps without apci=off? If yes, please also provide dmidecode output. If not, does acpi=nopci (without acpi=off) help? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 trenn@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |gm1mqe@aol.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 gm1mqe@aol.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|gm1mqe@aol.com | ------- Comment #8 from gm1mqe@aol.com 2007-01-26 09:20 MST ------- Sorry I havnt replied to your last msgs but I have been unwell and in hospital for a while. So ACPI=FORCE = same failure ACPI=NOPCI = same failure I will download the mini iso and try that by the weekend. BTW I realise only tooooo well how hard this sort of thing is to find unless you have the same hardware there. I worked for IBM for 30 odd years doing electronic design, microcode programmer, systems programmer on mainframes and lastly PC design........ Regards, Andy -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 ------- Comment #9 from gm1mqe@aol.com 2007-01-26 09:54 MST ------- Diagnostic info from Mini ISO Same problem - would only boot mini iso when I used acpi=off as with the main dvd install disk. After doing that I get the following. Fail ACPI Info Fail PCI Express port driver invalid IRQ FAIL (experemental) APIC edge/level check non legacy interrupt 0 incorrectly edge triggered 1 5 7 8 11 12 14 Failed to locate HPET Base. These are all the failures there were also a few warnings. Andy -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 ------- Comment #10 from gm1mqe@aol.com 2007-01-26 14:21 MST ------- Created an attachment (id=115604) --> (https://bugzilla.novell.com/attachment.cgi?id=115604&action=view) Boot Log from ACPI=OFF in case it helps... This is the boot log from the installed system - installed using ACPI=OFF - dont know if it will help. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 ------- Comment #11 from trenn@novell.com 2007-01-27 13:29 MST ------- Sorry, my fault, the boot param is: pci=noacpi which might work. It could also be that this is because bad dmi info we suffer a bit in 10.2. Can you please attach dmidecode output. Parameters that worked on some other machines that broke with 10.2: nosmp noapic (together) or acpi=force apic=force (if you boot in text mode and see a message like APIC disabled and or ACPI disabled because BIOS too old, this one should be the params to go with). -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 ------- Comment #12 from gm1mqe@aol.com 2007-01-28 06:16 MST ------- PCI=NOACPI - Works NOSMP - get to loading the AMD74xx driver and hangs. Note this laptop is dual AMD proc (Turion 64x2) NOAPIC Works Tried DVD Boot disk in text mode (should have tried that ages ago, didnt think of it....) acpi pci int link [lnkb] enabled at ieq[19] acpi pci int 0000:03:01-0[A] -> link[lnkb] -> gsi 19 (level,low) -> irq177 net stuff tcp stuff audit stuff total hugetlb memory allocated, 0 vfs: disk quotas ... io sched noop registered io sched anticipatory reg io sched deadline reg to sched gfq reg (default) TOTAL HANG AT THIS POINT. Note that I didnt see any BIOS "out of date" msgs and that this laptop is less than 3 months old and I have checked the ASUS web site for any updates and there are not. Hope this is of some help. Andy -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 ------- Comment #13 from gm1mqe@aol.com 2007-01-28 08:46 MST ------- This may help - see http://gentoo-wiki.com/HARDWARE_Asus_A6T -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 ------- Comment #14 from gm1mqe@aol.com 2007-01-28 09:05 MST ------- Re the above web site - APIC=NOIRQ also allows the laptop to boot from the install DVD. Andy -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 ------- Comment #15 from gm1mqe@aol.com 2007-01-28 09:06 MST ------- Sorry should have said from the text start up is SEEMS that APIC is running as it says it supports S0,S1,S3,S4,S5 Andy -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 trenn@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |behlert@novell.com AssignedTo|trenn@novell.com |fseidel@novell.com Status|ASSIGNED |NEW ------- Comment #16 from trenn@novell.com 2007-01-28 12:11 MST ------- The article from comment #13 is really interesting:
On 2.6.19 kernel I have successfully booted without any additional parameters...
So this seems to be fixed mainline. If you are able to identify the patch that fixes your machine, we can add it to 10.2/SLE10-SP1. Maybe you are lucky searching here: http://kernel.org/git Or you can use git bisect to identify the fixing patch for sure. Moving the bug to the mobile team so that they are aware of the problem, maybe they have a similar problem and can reproduce this. I don't see how to identify the problem and find the fix without having such a machine. Andy: if you really find it, we can probably add it if it is save enough and potentially cannot break any other machine. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 ------- Comment #17 from gm1mqe@aol.com 2007-01-29 05:19 MST ------- Can you look at bugzilla.kernel.org/show_bug.cgi?id=6975 This looks like a match except my laptop is at the latest BIOS level ASUS has available (For Asus A6T laptop) Sorry I am not a "C" person. 370 assembler yes.... Andy -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 ------- Comment #18 from trenn@novell.com 2007-01-29 05:42 MST ------- But there isn't any fix attached? As the other machines got fixed by BIOS update, chances are high that the change will also get published for your model (if this really is related). You could compare the release date of the other BIOSes and yours on the ASUS website... I asked the guy who told he had backported two patches for 2.6.18 for gentoo. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 ------- Comment #19 from gm1mqe@aol.com 2007-01-29 12:43 MST ------- Bit more info. Laptop is at latest BIOS - I checked the ASUS site. The BIOS level seems to be similar to the other ASUS laptops. Using ENABLE_8254_TIMER also allows it to boot from the install DVD successfully. Andy -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 trenn@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WONTFIX ------- Comment #20 from trenn@novell.com 2007-01-30 06:03 MST ------- C(s)ould be fixed with this one: http://kernel.org/git/?p=linux/kernel/git/torvalds/linux-2.6.git;a=commit;h=... As there is a workaround I'd like to close this one. We have too much to do with SLE10-SP1 and mainline work and we better do not risk breaking already working machines... You might want to place a hint how to workaround the problem on your machine for others somewhere here: http://en.opensuse.org/Welcome_to_openSUSE.org I expect this is a bug happening only happening on nvidia boards. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 ------- Comment #21 from trenn@novell.com 2007-01-30 06:13 MST ------- A sidenode: ENABLE_8254_TIMER parameter is the one you should take not loosing any functionality. If there should pop up a lot other machines also showing this, we can think about adding a fix, but 10.2 is out now anyway ... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=222680 jeffm@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- OtherBugsDependingO| |260830 nThis| | ------- Comment #22 from jeffm@novell.com 2007-04-08 15:56 MST ------- Original reporter reports that problem is fixed in 10.3 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
participants (1)
-
bugzilla_noreply＠novell.com