[Bug 1032581] New: Blank screen after beginning installation of openSUSE-Leap-42.2
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581 Bug ID: 1032581 Summary: Blank screen after beginning installation of openSUSE-Leap-42.2 Classification: openSUSE Product: openSUSE Distribution Version: Leap 42.2 Hardware: Other OS: openSUSE 42.2 Status: NEW Severity: Major Priority: P5 - None Component: Kernel Assignee: kernel-maintainers@forge.provo.novell.com Reporter: bamcauley@tycoint.com QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/55.0.2883.87 Safari/537.36 Build Identifier: When attempting to install openSUSE-Leap-42.2 on a PC with motherboard model "PRIME B250-PLUS" and CPU model "Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz" a blank screen appears and remains after selecting install from the initial "boot from hard drive, installation, etc" menu. A Loading Linux Kernel message is displayed after selecting "installation" and a progress bar progresses from 0% to 100%. After this, text is seen scrolling up the screen quickly before a blank screen appears and remains. The same issue did not present when installing tumbleweed or Ubuntu 16.10, kernel version 4.8. When xrandr is run a non existent display port named eDP-1 is shown along with the existing display ports. When the same command is run on this exact same machine running Ubuntu 16.10 with kernel 4.8 the eDP-1 is not listed. Output of xrandr on Ubuntu 16.10 kernel version 4.8: Screen 0: minimum 320 x 200, current 1920 x 1200, maximum 8192 x 8192 HDMI-1 connected primary 1920x1200+0+0 (normal left inverted right x axis y axis) 518mm x 324mm 1920x1200 59.95*+ 1920x1080 60.00 50.00 59.94 30.00 25.00 24.00 29.97 23.98 1920x1080i 60.00 50.00 59.94 1600x1200 60.00 1280x1024 75.02 60.02 1152x864 75.00 1280x720 60.00 50.00 59.94 1024x768 75.03 60.00 800x600 75.00 60.32 720x576 50.00 720x576i 50.00 720x480 60.00 59.94 720x480i 60.00 59.94 640x480 75.00 60.00 59.94 720x400 70.08 HDMI-2 disconnected (normal left inverted right x axis y axis) DP-1 disconnected (normal left inverted right x axis y axis) Output of lspci -nn: 00:00.0 Host bridge [0600]: Intel Corporation Skylake Host Bridge/DRAM Registers [8086:191f] (rev 07) 00:01.0 PCI bridge [0604]: Intel Corporation Skylake PCIe Controller (x16) [8086:1901] (rev 07) 00:02.0 VGA compatible controller [0300]: Intel Corporation HD Graphics 530 [8086:1912] (rev 06) 00:14.0 USB controller [0c03]: Intel Corporation Device [8086:a2af] 00:16.0 Communication controller [0780]: Intel Corporation Device [8086:a2ba] 00:17.0 SATA controller [0106]: Intel Corporation Device [8086:a282] 00:1c.0 PCI bridge [0604]: Intel Corporation Device [8086:a294] (rev f0) 00:1c.5 PCI bridge [0604]: Intel Corporation Device [8086:a295] (rev f0) 00:1c.7 PCI bridge [0604]: Intel Corporation Device [8086:a297] (rev f0) 00:1d.0 PCI bridge [0604]: Intel Corporation Device [8086:a298] (rev f0) 00:1f.0 ISA bridge [0601]: Intel Corporation Device [8086:a2c8] 00:1f.2 Memory controller [0580]: Intel Corporation Device [8086:a2a1] 00:1f.3 Audio device [0403]: Intel Corporation Device [8086:a2f0] 00:1f.4 SMBus [0c05]: Intel Corporation Device [8086:a2a3] 01:00.0 SATA controller [0106]: Marvell Technology Group Ltd. 88SE9123 PCIe SATA 6.0 Gb/s controller [1b4b:9123] (rev 11) 02:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 06) 03:00.0 Ethernet controller [0200]: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller [10ec:8168] (rev 15) 04:00.0 PCI bridge [0604]: ASMedia Technology Inc. ASM1083/1085 PCIe to PCI Bridge [1b21:1080] (rev 04) Output of lscpu: Architecture: x86_64 CPU op-mode(s): 32-bit, 64-bit Byte Order: Little Endian CPU(s): 4 On-line CPU(s) list: 0-3 Thread(s) per core: 1 Core(s) per socket: 4 Socket(s): 1 NUMA node(s): 1 Vendor ID: GenuineIntel CPU family: 6 Model: 94 Model name: Intel(R) Core(TM) i5-6500 CPU @ 3.20GHz Stepping: 3 CPU MHz: 800.000 CPU max MHz: 3600.0000 CPU min MHz: 800.0000 BogoMIPS: 6384.00 Virtualization: VT-x L1d cache: 32K L1i cache: 32K L2 cache: 256K L3 cache: 6144K NUMA node0 CPU(s): 0-3 Flags: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch intel_pt tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpcid rtm mpx rdseed adx smap clflushopt xsaveopt xsavec xgetbv1 xsaves dtherm ida arat pln pts hwp hwp_notify hwp_act_window hwp_epp Reproducible: Always Steps to Reproduce: 1. Boot from install media 2. Select Installation from initial boot menu 3. After Loading Linux Kernel completes and text scrolls up the screen blank screen is displayed Actual Results: Blank screen displayed and remains after loading linux kernel. Expected Results: Screen should not remain blank. -- You are receiving this mail because: You are on the CC list for the bug.
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
Paul Fee
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c1
--- Comment #1 from Barry McAuley
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c3
--- Comment #3 from Barry McAuley
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c4
--- Comment #4 from Takashi Iwai
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c5
--- Comment #5 from Barry McAuley
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c6
--- Comment #6 from Barry McAuley
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http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c7
--- Comment #7 from Barry McAuley
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c8
--- Comment #8 from Takashi Iwai
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c9
--- Comment #9 from Takashi Iwai
Thanks. Could you give the full output of "journalctl -b -k" while the screen is blank? hwinfo output contains the kernel messages only partially.
Never mind, the second one was the pure dmesg output and it contains all. Now looking at it closely... -- You are receiving this mail because: You are on the CC list for the bug.
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http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c10
--- Comment #10 from Barry McAuley
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c11
--- Comment #11 from Takashi Iwai
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c12
--- Comment #12 from Takashi Iwai
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http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c13
--- Comment #13 from Takashi Iwai
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c14
--- Comment #14 from Barry McAuley
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c15
Takashi Iwai
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c16
Barry McAuley
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c17
Takashi Iwai
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c18
--- Comment #18 from Barry McAuley
From looking at your dev branch (http://download.opensuse.org/repositories/home:/tiwai:/) it looks like there is no bnc1032581 directory, the last modified directory is bnc1031935 from 1/April/2017.
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http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c19
--- Comment #19 from Takashi Iwai
Sorry, I thinks we have a misunderstanding.
I haven't been able to test the test kernel as the link you provided doesn't lead to a kernel, there's just an "object not found" page. http://download.opensuse.org/repositories/home:/tiwai:/bnc1032581/standard/
It seems that the build was finished right now, the directory appears. Please go and test. -- You are receiving this mail because: You are on the CC list for the bug.
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http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c20
--- Comment #20 from Barry McAuley
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581
http://bugzilla.opensuse.org/show_bug.cgi?id=1032581#c21
--- Comment #21 from Takashi Iwai
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