[Bug 1136307] New: laptop now longer powers fully down on shutdown or even does a reboot - openSUSE Bugs - openSUSE Mailing Lists

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[Bug 1136307] New: laptop now longer powers fully down on shutdown or even does a reboot

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bugzilla_noreply＠novell.com

26 May 2019 26 May '19

13:27

http://bugzilla.suse.com/show_bug.cgi?id=1136307 Bug ID: 1136307 Summary: laptop now longer powers fully down on shutdown or even does a reboot Classification: openSUSE Product: openSUSE Distribution Version: Leap 15.1 Hardware: Other OS: Other Status: NEW Severity: Normal Priority: P5 - None Component: Kernel Assignee: kernel-maintainers@forge.provo.novell.com Reporter: alexvkaam@gmail.com QA Contact: qa-bugs@suse.de Found By: --- Blocker: --- hi HP Notebook - 17-ca0710nd https://support.hp.com/us-en/drivers/selfservice/hp-17-ca0000-laptop-pc/2039... under Leap 15.0 the laptop worked mostly fine except for a slow power drain issue (bug 1109374) Updated the laptop to 15.1 and as from that moment the shutdown (KDE) no longer shuts the laptop fully down, the Plymouth shutdown appears and if I press ESC it goes through just fine, screen is powered down so as far as I can tell it shutsdown normal on the linux side and does not hang. BUT the laptop fan keeps running and the caps-lock light blinks (on/off per second). Only way to stop it now is to hold down power for 5sec Tried a reboot and it gives the exact same effect as the powerdown ?! Waited for an hour, just kept in that state. booted up and retried a few times, same effect. shutdown now, same effect booted up a windows on usb, it had no issues with the shutdown checked HP for bios updates and installed the latest one F24 (was on F11) redid all the above steps, same effect. System is fully up to date with 15.1 now sure what info you need Regards, Alex -- You are receiving this mail because: You are on the CC list for the bug.

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27 May 27 May

05:36

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c1 --- Comment #1 from Marcus Meissner --- *** Bug 1136308 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are on the CC list for the bug.

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05:36

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c2 --- Comment #2 from Marcus Meissner --- *** Bug 1136309 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are on the CC list for the bug.

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05:36

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c3 --- Comment #3 from Marcus Meissner --- *** Bug 1136310 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are on the CC list for the bug.

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05:37

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c4 --- Comment #4 from Marcus Meissner --- *** Bug 1136311 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are on the CC list for the bug.

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05:49

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c5 --- Comment #5 from Marcus Meissner --- *** Bug 1136306 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are on the CC list for the bug.

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05:49

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c6 --- Comment #6 from Marcus Meissner --- *** Bug 1136312 has been marked as a duplicate of this bug. *** -- You are receiving this mail because: You are on the CC list for the bug.

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16:52

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c7 --- Comment #7 from Alexander van Kaam --- sorry about duplicates, kept getting cgi_bin errors, so wait tried again. Anyways I did a tumbleweed install on a usb drive to test and that shuts down with no problem what so ever. Sadly though I can't get the rtlwifi_extended working on that one so no wifi -- You are receiving this mail because: You are on the CC list for the bug.

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29 May 29 May

12:59

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c8 Takashi Iwai changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tiwai@suse.com --- Comment #8 from Takashi Iwai --- Could you test the latest kernel in OBS Kernel:openSUSE-15.1 repo, too? Also check whether "/sbin/poweroff -f" or "/sbin/reboot -f" shows the same behavior, too. The blinking LED, though, implies that some kernel panic happened, so we need a log to see what happens there... -- You are receiving this mail because: You are on the CC list for the bug.

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15:49

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c9 --- Comment #9 from Alexander van Kaam --- /sbin/poweroff -f gives me a: killed finished back, after that dmesg begins to fill up like crazy with r8169 0000:02:00.0 eth0: rtl_counters_cond == 1 (loop: 1000, delay: 10) which I thought was the rtlwifi which is installed from https://build.opensuse.org/package/show/home%3ASauerland/rtlwifi_new-extende... (same as it was for 15.0). Its the only extra package on the system. so removed rtlwifi_new-extended-kmp-default, reboot and tried again. normal shutdown: failed with blinking capslock /sbin/poweroff -f: killed / finished dmesg still fills up with the same message, so its has nothing to do with the rtl wifi. I did see more now in the dmesg after I did the poweroff -f [Wed May 29 17:41:15 2019] sd 1:0:0:0: [sda] Synchronizing SCSI cache [Wed May 29 17:41:15 2019] sd 1:0:0:0: [sda] Stopping disk [Wed May 29 17:41:15 2019] BUG: unable to handle kernel NULL pointer dereference at 0000000000000018 [Wed May 29 17:41:15 2019] IP: dc_link_aux_transfer+0x7b/0x140 [amdgpu] [Wed May 29 17:41:15 2019] PGD 0 P4D 0 [Wed May 29 17:41:15 2019] Oops: 0000 [#1] SMP NOPTI [Wed May 29 17:41:15 2019] CPU: 0 PID: 2511 Comm: poweroff Not tainted 4.12.14-lp151.27-default #1 openSUSE Leap 15.1 [Wed May 29 17:41:15 2019] Hardware name: HP HP Laptop 17-ca0xxx/84D0, BIOS F.24 01/04/2019 [Wed May 29 17:41:15 2019] task: ffff8801a055c1c0 task.stack: ffffc9000355c000 [Wed May 29 17:41:15 2019] RIP: 0010:dc_link_aux_transfer+0x7b/0x140 [amdgpu] [Wed May 29 17:41:15 2019] RSP: 0018:ffffc9000355fbe8 EFLAGS: 00010296 [Wed May 29 17:41:15 2019] RAX: ffff8801edf6b400 RBX: 0000000000000000 RCX: ffffc9000355fcff [Wed May 29 17:41:15 2019] RDX: 0000000000000002 RSI: ffff8801ededcda0 RDI: ffff8801edf73000 [Wed May 29 17:41:15 2019] RBP: 0000000000000600 R08: 0000000000000001 R09: 0000000000000000 [Wed May 29 17:41:15 2019] R10: 0000000000000002 R11: 0000000000000001 R12: 0000000000000001 [Wed May 29 17:41:15 2019] R13: ffffc9000355fcff R14: ffffc9000355fc7d R15: 0000000000000000 [Wed May 29 17:41:15 2019] FS: 00007f14f9e47940(0000) GS:ffff8801fec00000(0000) knlGS:0000000000000000 [Wed May 29 17:41:15 2019] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 [Wed May 29 17:41:15 2019] CR2: 0000000000000018 CR3: 00000001a0524000 CR4: 00000000001406f0 [Wed May 29 17:41:15 2019] Call Trace: [Wed May 29 17:41:15 2019] dm_dp_aux_transfer+0xc5/0x110 [amdgpu] [Wed May 29 17:41:15 2019] drm_dp_dpcd_access+0x69/0xf0 [drm_kms_helper] [Wed May 29 17:41:15 2019] drm_dp_dpcd_write+0x26/0xa0 [drm_kms_helper] [Wed May 29 17:41:15 2019] dm_helpers_dp_write_dpcd+0x27/0x40 [amdgpu] [Wed May 29 17:41:15 2019] dp_receiver_power_ctrl+0x38/0x40 [amdgpu] [Wed May 29 17:41:15 2019] power_down_all_hw_blocks+0x19c/0x1d0 [amdgpu] [Wed May 29 17:41:15 2019] dce110_power_down+0xe/0x20 [amdgpu] [Wed May 29 17:41:15 2019] dc_set_power_state+0x1b/0x70 [amdgpu] [Wed May 29 17:41:15 2019] dm_suspend+0x4a/0x60 [amdgpu] [Wed May 29 17:41:15 2019] amdgpu_device_ip_suspend_phase1+0x92/0x120 [amdgpu] [Wed May 29 17:41:15 2019] amdgpu_device_ip_suspend+0xe/0x20 [amdgpu] [Wed May 29 17:41:15 2019] pci_device_shutdown+0x34/0x60 [Wed May 29 17:41:15 2019] device_shutdown+0x17a/0x1f0 [Wed May 29 17:41:15 2019] kernel_power_off+0x31/0x70 [Wed May 29 17:41:15 2019] SYSC_reboot+0x12f/0x210 [Wed May 29 17:41:15 2019] ? handle_mm_fault+0xa6/0x1d0 [Wed May 29 17:41:15 2019] ? do_writev+0x4e/0xd0 [Wed May 29 17:41:15 2019] ? do_writev+0x4e/0xd0 [Wed May 29 17:41:15 2019] do_syscall_64+0x7b/0x160 [Wed May 29 17:41:15 2019] entry_SYSCALL_64_after_hwframe+0x3d/0xa2 [Wed May 29 17:41:15 2019] RIP: 0033:0x7f14f9330376 [Wed May 29 17:41:15 2019] RSP: 002b:00007ffd84563608 EFLAGS: 00000202 ORIG_RAX: 00000000000000a9 [Wed May 29 17:41:15 2019] RAX: ffffffffffffffda RBX: 0000000000000003 RCX: 00007f14f9330376 [Wed May 29 17:41:15 2019] RDX: 000000004321fedc RSI: 0000000028121969 RDI: fffffffffee1dead [Wed May 29 17:41:15 2019] RBP: 00007ffd845637c8 R08: 00007f14f997c480 R09: 0000000000000000 [Wed May 29 17:41:15 2019] R10: 0000000000000002 R11: 0000000000000202 R12: 00007ffd845656ce [Wed May 29 17:41:15 2019] R13: 00007ffd845637c0 R14: 0000000000000000 R15: 0000000000000000 [Wed May 29 17:41:15 2019] Code: 10 00 00 00 00 c6 44 24 03 00 48 c7 44 24 08 00 00 00 00 48 8b 16 48 8b 00 8b 52 14 48 8b 80 38 01 00 00 48 8b 9c d0 b0 01 00 00 <48> 8b 43 18 48 89 df 48 8b 40 48 e8 e5 29 5e e1 8b 44 24 70 4c [Wed May 29 17:41:15 2019] Modules linked in: af_packet xt_tcpudp ip6t_rpfilter ip6t_REJECT ipt_REJECT xt_conntrack ip_set nfnetlink ebtable_nat ebtable_broute bridge stp llc ip6table_nat nf_conntrack_ipv6 nf_defrag_ipv6 nf_nat_ipv6 ip6table_mangle ip6table_raw ip6table_security iptable_nat nf_conntrack_ipv4 nf_defrag_ipv4 nf_nat_ipv4 nf_nat nf_conntrack libcrc32c iptable_mangle iptable_raw iptable_security bnep ebtable_filter ebtables ip6table_filter ip6_tables iptable_filter uvcvideo ip_tables videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core btusb x_tables btrtl btbcm videodev btintel bluetooth ecdh_generic hid_generic usbhid nls_iso8859_1 nls_cp437 vfat fat msr edac_mce_amd ccp kvm irqbypass crc32_pclmul crc32c_intel ghash_clmulni_intel pcbc snd_hda_codec_realtek snd_hda_codec_generic ledtrig_audio [Wed May 29 17:41:15 2019] snd_hda_codec_hdmi snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep snd_pcm hp_wmi sparse_keymap rfkill wmi_bmof snd_timer aesni_intel snd aes_x86_64 crypto_simd glue_helper cryptd sp5100_tco joydev i2c_piix4 pcspkr r8169 soundcore fam15h_power mii fan video thermal wmi i2c_scmi battery tpm_crb ac hp_wireless button acpi_cpufreq sr_mod cdrom amdkfd amd_iommu_v2 amdgpu chash i2c_algo_bit gpu_sched serio_raw drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops ttm ehci_pci ehci_hcd xhci_pci xhci_hcd drm usbcore drm_panel_orientation_quirks ahci libahci sg dm_multipath dm_mod scsi_dh_rdac scsi_dh_emc scsi_dh_alua efivarfs [Wed May 29 17:41:15 2019] CR2: 0000000000000018 [Wed May 29 17:41:15 2019] ---[ end trace c0ddff961c84b737 ]--- [Wed May 29 17:41:15 2019] RIP: 0010:dc_link_aux_transfer+0x7b/0x140 [amdgpu] [Wed May 29 17:41:15 2019] RSP: 0018:ffffc9000355fbe8 EFLAGS: 00010296 [Wed May 29 17:41:15 2019] RAX: ffff8801edf6b400 RBX: 0000000000000000 RCX: ffffc9000355fcff [Wed May 29 17:41:15 2019] RDX: 0000000000000002 RSI: ffff8801ededcda0 RDI: ffff8801edf73000 [Wed May 29 17:41:15 2019] RBP: 0000000000000600 R08: 0000000000000001 R09: 0000000000000000 [Wed May 29 17:41:15 2019] R10: 0000000000000002 R11: 0000000000000001 R12: 0000000000000001 [Wed May 29 17:41:15 2019] R13: ffffc9000355fcff R14: ffffc9000355fc7d R15: 0000000000000000 [Wed May 29 17:41:15 2019] FS: 00007f14f9e47940(0000) GS:ffff8801fec00000(0000) knlGS:0000000000000000 [Wed May 29 17:41:15 2019] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 [Wed May 29 17:41:15 2019] CR2: 0000000000000018 CR3: 00000001a0524000 CR4: 00000000001406f0 [Wed May 29 17:41:20 2019] r8169 0000:02:00.0 eth0: rtl_counters_cond == 1 (loop: 1000, delay: 10). I will try to find the repo you mentioned and update in about an hour, need to go out quickly Regards, Alex -- You are receiving this mail because: You are on the CC list for the bug.

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15:56

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c10 --- Comment #10 from Takashi Iwai --- Thanks. So you seem hitting some bug in AMDGPU driver at shutdown/reboot, as well as some bug in r8169 driver. They are completely different issues, and let's track the former in this bugzilla entry. (rtl_counters_cond==1 has nothing to do with Realtek, it's merely a variable name :) -- You are receiving this mail because: You are on the CC list for the bug.

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15:57

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c11 --- Comment #11 from Takashi Iwai --- BTW, if you can reproduce the r8169 rtl_counters_cound==1 errors, please open another bug entry for tracking it. -- You are receiving this mail because: You are on the CC list for the bug.

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16:01

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c12 --- Comment #12 from Takashi Iwai --- Oh, also please don't forget to test Leap 15.1 KOTD (OBS Kernel:openSUSE-15.1 repo) to see whether the issue still persists with the latest git branch. -- You are receiving this mail because: You are on the CC list for the bug.

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16:05

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c13 --- Comment #13 from Takashi Iwai --- A possible workaround is to pass amdgpu.dc=0 boot option. But this turns off the new display engine and may result in other side effects. -- You are receiving this mail because: You are on the CC list for the bug.

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16:37

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c14 --- Comment #14 from Alexander van Kaam --- could only find: https://download.opensuse.org/repositories/Kernel:/openSUSE-15.1/standard/ hope that was the right one. gives me 4.12.14-lp151.31.1 vs the 4.12.14-lp151.27.3 that was installed but when I try to boot I get a ... has invalid signature in grub so learned about mokutil --disable-validation and booted 4.12.14-lp151.31.1 same behavior sadly so booted 4.12.14-lp151.27.3 with amdgpu.dc=0 and shutdown is fine. reinstalled the rtlwifi, 4.12.14-lp151.27.3 with amdgpu.dc=0 and shutdown is fine. there are some artifact when plymouth changes screens in this state I can not reproduce the rtl error, so not sure if it's just an effect of the amdgpu crash. -- You are receiving this mail because: You are on the CC list for the bug.

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31 May 31 May

15:26

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 Takashi Iwai changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |tzimmermann@suse.com -- You are receiving this mail because: You are on the CC list for the bug.

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16 Jul 16 Jul

16:45

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c17 --- Comment #17 from Alexander van Kaam --- I moved this users laptop over to Tumbleweed, it solved the gfx issues from amdgpu.dc=0 and reduces the battery drain when the laptop is off. If need be I can always install leap on a usb drive, if not then feel free to close the report. Regards, Alex -- You are receiving this mail because: You are on the CC list for the bug.

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28 Jan 28 Jan

14:46

New subject: [Bug 1136307] laptop now longer powers fully down on shutdown or even does a reboot

http://bugzilla.suse.com/show_bug.cgi?id=1136307 http://bugzilla.suse.com/show_bug.cgi?id=1136307#c18 Miroslav Beneš changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED CC| |mbenes@suse.com Resolution|--- |WONTFIX --- Comment #18 from Miroslav Beneš --- Resolved by moving to Tumbleweed. -- You are receiving this mail because: You are on the CC list for the bug.

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