[Bug 283184] New: Cannot access cruzer crossfire 2.0GB USB dreive
https://bugzilla.novell.com/show_bug.cgi?id=283184 Summary: Cannot access cruzer crossfire 2.0GB USB dreive Product: openSUSE 10.2 Version: Final Platform: x86-64 OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: Basesystem AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: Joachim.Reichelt@helmholtz-hzi.de QAContact: qa@suse.de Plugin the new crizer crossfire (in US: SanDisk Cruzer® Micro Skins 2GB) LED is flashing, nothing else. dmesg| tail -20: usb 7-4.2: reset high speed USB device using ehci_hcd and address 18 usb 7-4.2: reset high speed USB device using ehci_hcd and address 18 usb 7-4.2: reset high speed USB device using ehci_hcd and address 18 usb 7-4.2: USB disconnect, address 18 usb 6-2: new high speed USB device using ehci_hcd and address 2 usb 6-2: new device found, idVendor=0781, idProduct=5150 usb 6-2: new device strings: Mfr=1, Product=2, SerialNumber=3 usb 6-2: Product: Cruzer Mini usb 6-2: Manufacturer: SanDisk Corporation usb 6-2: SerialNumber: 12345678 usb 6-2: configuration #1 chosen from 1 choice scsi15 : SCSI emulation for USB Mass Storage devices usb-storage: device found at 2 usb-storage: waiting for device to settle before scanning usb 6-2: reset high speed USB device using ehci_hcd and address 2 usb 6-2: reset high speed USB device using ehci_hcd and address 2 usb 6-2: reset high speed USB device using ehci_hcd and address 2 usb 6-2: reset high speed USB device using ehci_hcd and address 2 usb-storage: device scan complete usb 6-2: USB disconnect, address 2 -> NO sdd1, as it shold be here -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=283184 chrubis@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team- |kernel-maintainers@forge.provo.novell.com |screening@forge.provo.novell| |.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=283184 jeffm@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kernel- |oneukum@novell.com |maintainers@forge.provo.nove| |ll.com | ------- Comment #1 from jeffm@novell.com 2007-06-12 07:41 MST ------- It looks like it couldn't get the device to settle, and it ultimately disconnected. Oliver? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=283184 ------- Comment #2 from Joachim.Reichelt@helmholtz-hzi.de 2007-06-12 08:09 MST ------- Yes that's true. Led is flashing: two times short on, pause, two times short on, pause,... I checked it now with a second stick and that works. I checked with windows, First stick does not work, second o.k. So I contacted SanDisk... In usbview all seems to be o.k. May be it's a pure HW problem inside the stick. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=283184 oneukum@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |Joachim.Reichelt@helmholtz-hzi.de ------- Comment #3 from oneukum@novell.com 2007-06-13 01:29 MST ------- This is suspicious. What's the output of: cat /sys/module/usb_storage/parameters/delay_use But the most likely explanation is defective hardware. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=283184 Joachim.Reichelt@helmholtz-hzi.de changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|Joachim.Reichelt@helmholtz- | |hzi.de | ------- Comment #4 from Joachim.Reichelt@helmholtz-hzi.de 2007-06-13 01:37 MST ------- I get # cat /sys/module/usb_storage/parameters/delay_use 1 usbview shows this stick as "Cruzer mini" but all other as "Cruzer Crossfire", what is written on the enclosure too. So I opened a RMA call to SanDisk. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=283184 oneukum@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |Joachim.Reichelt@helmholtz-hzi.de ------- Comment #5 from oneukum@novell.com 2007-06-13 07:12 MST ------- Please write "10" into /sys/module/usb_storage/parameters/delay_use and plug in the stick after that. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=283184 Joachim.Reichelt@helmholtz-hzi.de changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|Joachim.Reichelt@helmholtz- | |hzi.de | ------- Comment #6 from Joachim.Reichelt@helmholtz-hzi.de 2007-06-13 07:31 MST ------- echo 10 > /sys/module/usb_storage/parameters/delay_use sbjre:~ # cat !$ cat /sys/module/usb_storage/parameters/delay_use 10 does NOT change anything but the time to wait for failure. evern 255 or 4096 does not really help... -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
https://bugzilla.novell.com/show_bug.cgi?id=283184 oneukum@novell.com changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |INVALID ------- Comment #7 from oneukum@novell.com 2007-06-14 23:56 MST ------- As I said, the likely cause is a hardware failure. This test established that your first stick is not just marginal, but broken. I am closing this bug report. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug, or are watching someone who is.
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