https://bugzilla.suse.com/show_bug.cgi?id=911655 https://bugzilla.suse.com/show_bug.cgi?id=911655#c1 roke beedell <rokejulianlockhart+1674683091@outlook.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Hardware|Other |All CC| |rokejulianlockhart+16746830 | |91@outlook.com OS|Other |All --- Comment #1 from roke beedell <rokejulianlockhart+1674683091@outlook.com> --- (In reply to Geoff Kuenning from comment #0)

The new version of Bugzilla obviously hasn't undergone proper user testing. The formatting in Firefox is so bad that I launched Google Chrome to see whether it is browser-related (it is, but Chrome isn't much better). The default skin at bugzilla.novell.com is literally unreadable, with silver text on a red background for some buttons.

But ugliness is minor. The big problem is that even an experienced Bugzilla user will be completely confused by the new interface. They won't know what to click on, or even what is clickable. It took me a good half an hour to figure out how to submit a new bug, despite having used MANY different bug-reporting systems including Bugzilla.

I don't know if it's the Novell configuration or Bugzilla itself (I kind of suspect the latter, in which case you guys should push this upstream after fixing the silver-on-read silliness) but *somebody* needs to do proper user testing. Bugzilla is too important to deploy without a user test. (And the test should be done by somebody with HCI experience, not somebody--like me--who has heard the words "user test" but has only a vague idea of how to conduct one.)

This doesn't apply to this bug tracker. You might want to close this and reopen at https://bugzilla.novell.com/enter_bug.cgi?classification=__all, although there's no category for Bugzilla there. -- You are receiving this mail because: You are on the CC list for the bug.