[Bug 726724] New: HP BIOS claims that thermal shutdown occurred after normal Linux shutdown/reboot
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c0 Summary: HP BIOS claims that thermal shutdown occurred after normal Linux shutdown/reboot Classification: openSUSE Product: openSUSE 12.1 Version: RC 1 Platform: x86-64 OS/Version: SuSE Other Status: NEW Severity: Minor Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: afaerber@suse.com QAContact: qa@suse.de Found By: --- Blocker: --- On my HP Envy notebook I get the following error next time I reboot or turn on the machine: <<< Thermal stutdown occurred The System BIOS has detected that your notebook PC was put into hibernation or shutdown to avoid overheating. The system is now operating normally. Overheating may occur if the cooling vents are blocked or the operating temperature exceeds the specifications. The notebook PC should return to normal operation once the situation is resolved. System Temperature (090D) ENTER - Continue Startup For more information, please visit: www.hp.com\go\techcenter\startup
Reproducible by booting up to the X login prompt and selecting Restart. Noticed in openSUSE 12.1 Beta 1, 12.1 RC1 and 11.4. Not reproducible after booting into OEM Windows 7. Reproducible again after the next Linux boot. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c1 --- Comment #1 from Andreas Färber <afaerber@suse.com> 2011-10-26 20:52:35 UTC --- Created an attachment (id=459049) --> (http://bugzilla.novell.com/attachment.cgi?id=459049) dmesg output -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c Andreas Jaeger <aj@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|bnc-team-screening@forge.pr |kernel-maintainers@forge.pr |ovo.novell.com |ovo.novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c Jeff Mahoney <jeffm@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kernel-maintainers@forge.pr |rjw@suse.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c Rafael Wysocki <rjw@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c Andreas Färber <afaerber@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- OS/Version|SUSE Other |openSUSE 12.1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c3 --- Comment #3 from Andreas Färber <afaerber@suse.com> 2012-05-13 20:27:32 UTC --- Still present after upgrading the HP BIOS from F.15 to F.1A. Any update, Rafael? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c4 Rafael Wysocki <rjw@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO InfoProvider| |afaerber@suse.com --- Comment #4 from Rafael Wysocki <rjw@suse.com> 2012-05-15 19:55:59 UTC --- Well, quite frankly, I have no idea what the reason may be. Do you have an older kernel that worked correctly on the affected machine? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c6 Andreas Färber <afaerber@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED InfoProvider|afaerber@suse.com | --- Comment #6 from Andreas Färber <afaerber@suse.com> 2012-07-19 13:28:47 UTC --- (In reply to comment #4)
Do you have an older kernel that worked correctly on the affected machine?
No, I did not have an older kernel working better on that machine (not a regression). And I still did not try out a Factory/Tumbleweed kernel yet - will have to find out how exactly to do that. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c7 Rafael Wysocki <rjw@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO InfoProvider| |afaerber@suse.com --- Comment #7 from Rafael Wysocki <rjw@suse.com> 2012-07-19 19:14:41 UTC --- You can test the current mainline kernel quite easily instead, which can be done in the following way: (1) Find the latest kernel matching your system configuration in: http://download.opensuse.org/repositories/Kernel:/vanilla/standard/ (2) Download the kernel RPM file (for example, http://download.opensuse.org/repositories/Kernel:/vanilla/standard/x86_64/ke...). (3) Use "rpm -i" to install that kernel along with your distro one, for example: # rpm -ivh kernel-vanilla-3.5.rc7.81.ga018540-1.1.x86_64.rpm (4) Boot the newly installed kernel (it will show up as the first item in the GRUB menu, but it won't be the default, so you'll need to choose it manually) and do whatever is needed normally to trigger the problem. (5) When you're done with the testing, the trial kernel may be uninstalled using "rpm -e", for example: # rpm -e kernel-vanilla-3.5.rc7.81.ga018540-1.1 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c8 --- Comment #8 from Andreas Färber <afaerber@suse.com> 2012-08-06 17:19:55 UTC --- I have recently tried the x86_64 vanilla kernel as instructed above but only got a black screen. Kernel command lines look identical. Notebook doesn't have serial output. As next best thing I've downloaded the 12.2 RC2 live CD and will try it once burned. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c9 --- Comment #9 from Rafael Wysocki <rjw@suse.com> 2012-08-06 20:56:08 UTC --- (In reply to comment #8)
I have recently tried the x86_64 vanilla kernel as instructed above but only got a black screen. Kernel command lines look identical. Notebook doesn't have serial output.
That would be bad if the final 3.5 didn't boot on your machine. Any chance to check that?
As next best thing I've downloaded the 12.2 RC2 live CD and will try it once burned.
OK, thanks! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c10 --- Comment #10 from Andreas Färber <afaerber@suse.com> 2012-08-22 14:17:09 UTC --- I did get a vanilla post-3.5.0 kernel working some days ago using "nomodeset" in the command line. After rebooting, the thermal shutdown screen did not appear, so it looks as if the issue got fixed upstream! 12.2 testing still TODO. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c11 Rafael Wysocki <rjw@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED InfoProvider|afaerber@suse.com | Resolution| |UPSTREAM --- Comment #11 from Rafael Wysocki <rjw@suse.com> 2012-08-28 20:34:01 UTC --- Marking as resolved upstream. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=726724 https://bugzilla.novell.com/show_bug.cgi?id=726724#c12 --- Comment #12 from Andreas Färber <afaerber@suse.com> 2012-09-10 13:09:46 UTC --- Confirmed fixed in 12.2. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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