https://bugzilla.novell.com/show_bug.cgi?id=680474 https://bugzilla.novell.com/show_bug.cgi?id=680474#c1 --- Comment #1 from H. Hansen 2011-03-17 13:45:50 UTC --- Created an attachment (id=419945) --> (http://bugzilla.novell.com/attachment.cgi?id=419945) scanner is handled my xerox_mfp backend -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=680474 https://bugzilla.novell.com/show_bug.cgi?id=680474#c3 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |jsmeix@novell.com InfoProvider| |cyberbeat@gmx.de --- Comment #3 from Johannes Meixner 2011-03-17 14:40:24 UTC --- I am afraid I assume we cannot help you here because it could be a bug in the driver for this particular model but we neither have your particular model (or any model which uses the xerox_mfp driver) to reproduce it nor do we have model-specific knowledge to fix bugs in scanner drivers. To verify whether or not is is a driver issue, downgrade the sane-backends-1.0.22 in openSUSE 11.4 to sane-backends-1.0.21 from openSUSE 11.3 e.g. download sane-backends-1.0.21-3.5.x86_64.rpm from http://download.opensuse.org/distribution/11.3/repo/oss/suse/x86_64/ Does it work with sane-backends-1.0.21 from openSUSE 11.3? If you like to debug the issue on your own, see http://en.opensuse.org/SDB:Configuring_Scanners "Trouble-Shooting (Debugging)" Of course you can attach debug-messages (as MIME type "text/plain) to this bug - perhaps I find a reason why it does not work but likely I cannot help in this case. When you got debug-messages, you may contact the upstream developers of SANE, e.g. via mail, see http://www.sane-project.org/mailing-lists.html or you may submit a bug report to SANE, see http://www.sane-project.org/bugs.html -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=680474 https://bugzilla.novell.com/show_bug.cgi?id=680474#c4 H. Hansen changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW InfoProvider|cyberbeat@gmx.de | --- Comment #4 from H. Hansen 2011-03-23 18:06:50 UTC ---

To verify whether or not is is a driver issue, downgrade the sane-backends-1.0.22 in openSUSE 11.4 to sane-backends-1.0.21 from openSUSE 11.3 e.g. download sane-backends-1.0.21-3.5.x86_64.rpm from http://download.opensuse.org/distribution/11.3/repo/oss/suse/x86_64/

Does it work with sane-backends-1.0.21 from openSUSE 11.3?

It does work with sane-backends-1.0.21 from openSUSE 11.3 The only problem why this workaround does not work for me is Bug 658017 which solution is not available for me anymore because http://download.opensuse.org/repositories/graphics/openSUSE_11.3/x86_64/ is now also upgraded to 1.0.22 :-( So now I can scan, but not in color! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

https://bugzilla.novell.com/show_bug.cgi?id=680474 https://bugzilla.novell.com/show_bug.cgi?id=680474#c Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P5 - None |P3 - Medium Status|NEW |ASSIGNED Platform|x86-64 |All AssignedTo|bnc-team-screening@forge.pr |jsmeix@novell.com |ovo.novell.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.