[Bug 411797] New: System freeze after 10.3 -> 11. 0 upgrade for ACPI conflict
https://bugzilla.novell.com/show_bug.cgi?id=411797 Summary: System freeze after 10.3 -> 11.0 upgrade for ACPI conflict Product: openSUSE 11.0 Version: Final Platform: x86 OS/Version: openSUSE 11.0 Status: NEW Severity: Critical Priority: P5 - None Component: Kernel AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: contezero@technet.it QAContact: qa@suse.de Found By: --- In opensuse 10.3 the system is stable. After upgrade to 11.0 the system is not usable, it freezes randomly. Tried many boot parameters (noapic, apm=off, acpi=off, etc..) without success. With acpi=off mouse doesn't work and after some minutes the system freeze. With LiveCD I have the same situation so it's not an upgrade problem. Memtest is OK.
From boot.msg i've seen the line:
<4>ACPI: I/O resource vt596_smbus [0x400-0x407] conflicts with ACPI region SMRG [0x400-0x40f] This line is not present in boot.msg of 10.3 version -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User contezero@technet.it added comment
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--- Comment #1 from Michele Cherici
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Cyril Hrubis
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User contezero@technet.it added comment
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Michele Cherici
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User contezero@technet.it added comment
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--- Comment #3 from Michele Cherici
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Thomas Renninger
it freezes randomly. What exactly does this mean? Every 5-10 minutes. Only on some boots. ..
What kind of machine/model is that? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Thomas Renninger
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--- Comment #6 from Michele Cherici
Can you try: acpi_enforce_resources=strict boot param, pls.
I've tried but it freeze. With "freeze randomly" I mean that sometimes it freeze after 1 minute and sometimes it freeze after 5 minutes, but it always freezes. When the system freezes the keyboard stops working (I can move the mouse but I can't interact with the screen, the screen seems a snapshot) With acpi=off the system starts without mouse (only the keyboard works) but it freeze after some minutes. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #7 from Michele Cherici
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--- Comment #8 from Michele Cherici
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Thomas Renninger
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Greg Kroah-Hartman
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--- Comment #10 from Michele Cherici
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Richard Weinberger
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--- Comment #12 from Richard Weinberger
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--- Comment #13 from Richard Weinberger
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Thomas Renninger
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--- Comment #15 from Richard Weinberger
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--- Comment #16 from Richard Weinberger
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Thomas Renninger
Do you run sensor tools to read fan/temperature? If yes, you should disable that first, maybe it's that. Have a you also already tried to disable sensors?
Does: grep -i criticial /var/log/messages reveal critical temperature shutdowns? Please also show output of: for x in /proc/acpi/thermal_zone/*/*; do echo $x;cat $x;echo;done What kind of machine is this? Is there a newer BIOS available? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #18 from Richard Weinberger
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--- Comment #19 from Thomas Renninger
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--- Comment #20 from Richard Weinberger
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Jean Delvare
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--- Comment #21 from Jean Delvare
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--- Comment #22 from Michele Cherici
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Andreas Jaeger
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Thomas Renninger
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Thomas Renninger
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Michele Cherici
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User trenn@novell.com added comment
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Thomas Renninger
I can only reboot with SysRq + R E I S U B Does that mean all of these reboot: SysRq + R, SysRq + E,...?
We do not know for sure whether it is ACPI, right?
and after some minutes the system freeze. Hmm, could you try to boot with: CPUFREQ=off boot param (hope this is the right one). Which graphics driver are you using, could it be related to fglrx or radeonhd? Try the other one, or frambuffer X driver.
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--- Comment #27 from Thomas Renninger
if I hit SysRq+p and SysRq+t after the freeze nothing happens Try to increase log level first, with e.g.: SysRq+8, then SysRq+t should print a lot?
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User contezero@technet.it added comment
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--- Comment #28 from Michele Cherici
Does that mean all of these reboot: SysRq + R, SysRq + E,...? Yes.
We do not know for sure whether it is ACPI, right? I really don't know.. I suspect it could be a temperature problem (wrong temperature reported) because if I use xfce the freeze is less frequent (xfce is more lightweight then kde).
Which graphics driver are you using, could it be related to fglrx or radeonhd? Try the other one, or frambuffer X driver. I have an integrated graphic card (via? I don't remember) and an AGP ati x300 The ati is the card that I use (with radeon driver), the integated card is disabled. Before posting the bug I've tried to test with the integrated card, but it hasn't helped, so I don't think that the problem is in the graphic driver.
Hmm, could you try to boot with: CPUFREQ=off boot param (hope this is the right one). Try to increase log level first, with e.g.: SysRq+8, then SysRq+t should print a lot?
I'll try tomorrow. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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User contezero@technet.it added comment
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Michele Cherici
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Michele Cherici
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User trenn@novell.com added comment
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Thomas Renninger
/var/log/messages after SysRq+p and SysRq+t This was done and is the output when the system was frozen? On a quick look things look normal.
The currently processed code is some radeon cpu idle routine, so this would
point into graphics direction, but as you stated you tried different cards, I
doubt it is that (are you sure the other also froze? Better double check if you
are unsure).
I am not sure what to look for next, memtest is a good candidate.
If above is the sysrq output of the frozen machine, I am going to ask someone
else to have a second look, otherwise I suggest to leave this bug open for a
while. Maybe you find out something, then pls let us know, if not this might
even be a HW problem or very hard to find because we do not have a single
pointer what could cause this yet.
You could try to blacklist the radeon drm module (not sure about the exact
name, "lsmod |grep radeon" might show it).
Maybe blacklisting this one helps:
blacklist
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Thomas Renninger
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