[Bug 363381] New: acroread 8.x hangs if used as plugin
https://bugzilla.novell.com/show_bug.cgi?id=363381 Summary: acroread 8.x hangs if used as plugin Product: openSUSE 10.3 Version: Final Platform: x86-64 OS/Version: openSUSE 10.3 Status: NEW Severity: Normal Priority: P5 - None Component: Other AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: wolfgang@rosenauer.org QAContact: qa@suse.de Found By: --- Since the update to acrobat 8.x everytime I open a PDF inside Firefox (or SeaMonkey) with the plugin, Acrobat does display the document correctly. But afterwards when browing away from the PDF acroread is still using quite some CPU (around 40% here, but somehow perceived as it was much more by jumping mouse cursor and so on). Killing the acroread process with SIGTERM stops the CPU usage but doesn't kill the process completely. Only SIGKILL really stops it. (Not even closing Firefox ends the process). My system is x86-64 and so the acrobat plugin is used through nspluginwrapper. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Marcus Meissner
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Mike Fabian
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Alberto Passalacqua
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Mike Fabian
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--- Comment #3 from Mike Fabian
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--- Comment #4 from Wolfgang Rosenauer
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--- Comment #5 from Alberto Passalacqua
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--- Comment #7 from Mike Fabian
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Mike Fabian
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--- Comment #9 from Alberto Passalacqua
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Alberto Passalacqua
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--- Comment #11 from Mike Fabian
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Alberto Passalacqua
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--- Comment #13 from Mike Fabian
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--- Comment #14 from Mike Fabian
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--- Comment #15 from Mike Fabian
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--- Comment #16 from Stephan Kleine
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--- Comment #17 from Mike Fabian
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--- Comment #18 from Mike Fabian
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--- Comment #19 from Wolfgang Rosenauer
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--- Comment #20 from Mike Fabian
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--- Comment #21 from Wolfgang Rosenauer
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--- Comment #22 from Alberto Passalacqua
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Anand Rangarajan
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--- Comment #24 from Alberto Passalacqua
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Mike Fabian
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--- Comment #26 from Alberto Passalacqua
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Mike Fabian
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--- Comment #28 from Daniele Frijia
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Daniele Frijia
Is it?
for me not on 11.0 -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Mike Fabian
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Ulrich Windl
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David Rankin
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Joe Morris
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--- Comment #34 from David Rankin
I have experienced this as well. I have also seen, with the high cpu usage, a growing memory leak that has come close (if not killed soon enough) to exhausting my system of memory (2GB+2GB swap). I dread opening a pdf in the browser. I am running 10.3, x86_64, joe@jmorris:~> rpm -q MozillaFirefox MozillaFirefox-3.0.3-4.3 joe@jmorris:~> rpm -q acroread acroread-8.1.2_SU1-0.1 joe@jmorris:~> rpm -q nspluginwrapper nspluginwrapper-1.0.0-4.1
My guess is it is a bug in acroread, but being proprietary, not much can be done except report upstream and hope against hope.
Joe, all While this is being investigated, consider kpdf (at least for KDE 3.5). It is the next best thing to sliced bread for pdfs and will integrate into firefox. Just edit->preferences->applications and change pdf (acroread) to /opt/kde3/bin/kpdf. A plus, for text and graphic selection in pdfs, I actually prefer the kpdf interface. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Erik Hensema
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User gaurav@adobe.com added comment
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--- Comment #36 from Gaurav Jain
I see this bug for some time in openSUSE 11.0 (32bit i686) with Mozilla Seamonkey (with all current online updates installed): When clicking on some HTML page that refers to a PDF file, Adobe Acrobat starts, and after some delay the page appears. Usually I go back using the browser's "back" navigation. Then the PDF disappears as expected, and the HTML reappers. This works a few times, but eventually I only see a blank screen where some PDF (and Acrobat) is expected. It's not a matter of delay (at least not one below 30 minutes). Using top then, I usually see that "acroread" is consuming a lot of CPU power while nothing happens. The filesystem is not full then, and I see a "stuck TCP receive queue". Example: Proto Recv-Q Send-Q Local Address Foreign Address State tcp 68409 0 <my IP>:3183 82.165.77.225:80 VERBUNDEN
"nspluginwrapper -l" knows nothing about "acro" (nspluginwrapper -l |grep acro)
Current RPMs: seamonkey-1.1.12-0.1 acroread-8.1.2_SU1-0.1
I am not able to find seamonkey-1.1.12-0.1.rpm. Could you point me to its location. This could help us in reproducing the problem as all other comments are talking about using a particular version of nspluginwrapper in order to use acroread in 64 bit firefox. Another combination mentioned is MozillaFirefox-2.0.0.14-2.1@x86_64 acroread-8.1.2-1.4@i586 nspluginwrapper-0.9.91.5.99.20071225-7.1@x86_64 on opensuse-10.3 x86_64. Please point me to the location of these rpms. Also, how is acroread-8.1.2-1.4 different from the version available for download on Adobe website. Regards, Sanika -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Mike Fabian
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--- Comment #39 from Gaurav Jain
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Wolfgang Rosenauer
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--- Comment #41 from Andreas Jaeger
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