http://bugzilla.novell.com/show_bug.cgi?id=556819 http://bugzilla.novell.com/show_bug.cgi?id=556819#c1 --- Comment #1 from Sven Burmeister 2009-11-19 08:50:37 UTC --- what info? -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=556819 http://bugzilla.novell.com/show_bug.cgi?id=556819#c3 Sven Burmeister changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |NEW Info Provider|sven.burmeister@gmx.net | --- Comment #3 from Sven Burmeister 2009-11-19 15:20:04 UTC --- Created an attachment (id=328456) --> (http://bugzilla.novell.com/attachment.cgi?id=328456) hp-check.log -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=556819 http://bugzilla.novell.com/show_bug.cgi?id=556819#c4 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |RESOLVED Resolution| |WONTFIX Summary|USB printer does not print |HP LaserJet 1018 USB |because it is set to owner |printer cannot print |root:root |because its USB device file | |is owner root:root --- Comment #4 from Johannes Meixner 2009-11-19 15:50:45 UTC --- A HP LaserJet 1018 requires a very special setup because it needs a proprietary module from HP which must be downloaded and installed to make this thingy work, see http://hplipopensource.com/hplip-web/models/laserjet/hp_laserjet_1018.html ---------------------------------------------------------------- This printer REQUIRES a downloadable driver plug-in. Use hp-setup to install the printer, and to download and install the plug-in. In general, required driver plugins are required for printing support. Driver plug-ins are released under a proprietary (non-open) license and are not part of the HPLIP tarball release. ---------------------------------------------------------------- Usual printer setup tools cannot set up this piece of hardware. The setup in this case works only with HP's tool hp-setup which should be run as root. It does the download and installation of the proprietary module from HP. According to attachment #328456 ----------------------------------------------------------- hp-check[3800]: info: :Required plug-in status: Installed hp-check[3800]: info: :Communication status: Good ----------------------------------------------------------- it seems you did the setup already this way. If it does not work for normal users after a setup with hp-setup it looks like an issue in HP's tool with this special piece of hardware. We cannot fix it because this special setup is out of our control and theerfore I can only close this bug report as "wontfix" which means "cantfix" in this case. You may go to http://hplipopensource.com/hplip-web/support.html and report the issue there. I cannot make the upstream bug report for you because you may need to answer HP's question regarding your particular printer model (which I do not have). According to attachment #328456 ----------------------------------------------------------- HP Device 0x4117 ----------------------------------------------------------- the USB model ID is 0x4117. In /etc/udev/rules.d/55-hpmud.rules there is (long lines are shown wrapped only here): --------------------------------------------------------------------- # Check for LaserJet products (0x03f0xx17). ATTR{idVendor}=="03f0", ATTR{idProduct}=="??17", OWNER="root", GROUP="lp", MODE="664", ENV{sane_hpaio}="yes" --------------------------------------------------------------------- so that the device node file should be created by udev with this default permissions crw-rw-r-- 1 root lp ... /dev/bus/usb/123/456 where 123 and 456 must be replaced with your current actual values according to the output of "lsusb". For details see https://bugzilla.novell.com/show_bug.cgi?id=542473#c3 In your case the device node file is not created by udev with the above default permissions so that it might be a bug in udev. But I think it is more likely an issue with this special piece of hardware when it is connected to the USB without any firmware loaded in it (i.e. when it was switched off from the power supply before). Those cheap weak printers are known to not work reliably. Therefore a bug in udev is very unlikely in particular because it works for my HP LaserJet 1220 with USB IDs 03f0:0417 where exactly the same entry in /etc/udev/rules.d/55-hpmud.rules matches. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=556819 http://bugzilla.novell.com/show_bug.cgi?id=556819#c6 Sven Burmeister changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |REOPENED Component|Printing |Basesystem Resolution|WONTFIX | AssignedTo|jsmeix@novell.com |bnc-team-screening@forge.pr | |ovo.novell.com QAContact|jsmeix@novell.com |qa@suse.de --- Comment #6 from Sven Burmeister 2009-11-19 16:42:03 UTC --- Re-opening as this worked in 11.1 thus it cannot be blamed on the hardware since that hardware did not change. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=556819 http://bugzilla.novell.com/show_bug.cgi?id=556819#c shuang qiu changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sqiu@novell.com AssignedTo|bnc-team-screening@forge.pr |kernel-maintainers@forge.pr |ovo.novell.com |ovo.novell.com -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=556819 http://bugzilla.novell.com/show_bug.cgi?id=556819#c9 Kay Sievers changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|kasievers@novell.com |bnc-team-screening@forge.pr | |ovo.novell.com --- Comment #9 from Kay Sievers 2009-12-02 09:18:00 UTC --- Johannes, please have a look what needs to be fixed here. Thanks. [Jeff, again, please do not assign all the bugs to me where some devices do not work. I'm unable to fix them. This needs to be handled by the maintainers of the subsystems (printing here) which just use udev as the infrastructure to get called when a device appears. I doubt, that the core udev has any issues here] -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=556819 http://bugzilla.novell.com/show_bug.cgi?id=556819#c10 Johannes Meixner changed: What |Removed |Added ---------------------------------------------------------------------------- Status|REOPENED |RESOLVED Resolution| |WORKSFORME --- Comment #10 from Johannes Meixner 2009-12-03 10:10:28 UTC --- I cannot find out what needs to be fixed here, see comment #4. I also think that a bug in udev is very unlikely in particular because it works for my HP LaserJet 1220 and because such cheap weak printers like the LaserJet 1018 the are known to not work reliably (regardless that because of whatever reason it had worked with openSUSE 11.1). Therfore I can only close this bug report as "worksforme". -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=556819 http://bugzilla.novell.com/show_bug.cgi?id=556819#c12 --- Comment #12 from Johannes Meixner 2009-12-03 11:18:31 UTC --- Glad to hear that you found a way to get it working. Of course it was not my glorious YaST printer module ;-) because it uses no '-' in the queue name at all because a '-' in the queue name is simply not allowed, see http://www.cups.org/documentation.php/doc-1.1/sam.html#4_1 --------------------------------------------------------------- Each printer queue has a name associated with it; the printer name must start with any printable character except " ", "/", and "@". It can contain up to 127 letters, numbers, and the underscore (_). Case is not significant, e.g. "PRINTER", "Printer", and "printer" are considered to be the same name. --------------------------------------------------------------- E.g. a YaST printer module default setup of my HP LaserJet 1220 results "hplaserjet1220" (i.e. by default only lowercase letters and numbers) and you get a nice "Invalid Queue Name" popup if you try to manually specify a queue-name with a '-'. But we have various other printer setup tools like - KDE printer setup tool - Gnome printer setup tool (system-config-printer) - CUPS web frontend - HP's HPLIP driver setup tool "hp-setup" - some obscure automated working printer set-up tools If you could find out which printer setup tool makes queue names with forbidden charactes, please file a bug report and include me in CC (or use the component "Printing"). By the way: I don't think it is the invalid queue name which lets the udev stuff fail here because udev is not interested in print queue names at all. The actual root cause was something else - a more low-level reason is needed to let the udev stuff fail. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.

http://bugzilla.novell.com/show_bug.cgi?id=556819 http://bugzilla.novell.com/show_bug.cgi?id=556819#c14 --- Comment #14 from Sven Burmeister 2009-12-15 08:52:08 UTC --- It must be magic then! Whatever hplip set-up in 11.1 worked there so it could not be hp-setup that set-up the wrong queue and I did not use any other apps since I use KDE4 which does not have any kprinter anymore. The same hardware worked with 11.1 as well, so the only thing that changed was 11.1 -> 11.2. hplip from packman to hplip from opensuse. I do however remember that 11.1 did always show a "second" printer in the yast module, i.e. one that was "not configured". Of course it was the same printer but maybe this was due to the other queue using the hplip backend. If one deleted it, it came back the next time one opened the yast printer module. 11.2 does not do that. Anyway, you think my hardware is crap and at fault, I don't, any further discussion is not going to get us anywhere so we should just leave it at that. -- Configure bugmail: http://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.