http://bugzilla.opensuse.org/show_bug.cgi?id=908194 --- Comment #1 from Joschi Brauchle --- Created attachment 615766 --> http://bugzilla.opensuse.org/attachment.cgi?id=615766&action=edit Apper Software Management KCM Module -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=908194 Joschi Brauchle changed: What |Removed |Added ---------------------------------------------------------------------------- See Also| |https://bugzilla.redhat.com | |/show_bug.cgi?id=1164873 -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=908194 Wolfgang Bauer changed: What |Removed |Added ---------------------------------------------------------------------------- Priority|P1 - Urgent |P5 - None Status|NEW |CONFIRMED CC| |wbauer@tmo.at Flags|needinfo? | Severity|Major |Normal --- Comment #4 from Wolfgang Bauer --- (In reply to John Andrew McInnes from comment #3)

I am uping the severity of this bug. Sorry to get dramatic about it, but there has been no comment or acknoweledgement of this bug, since December 3. I'm assuming the worst.

Sorry, but I don't see how this is "Major". The update applet doesn't know which text to display because of changes in PackageKit-Qt. But that's only cosmetical. Also, please don't touch the "Priority" field, unless you want to assign the bug to yourself. This field is for the developers/maintainers only, to prioritize the bugs they are working on. I'm confirming the bug now though, I hope that makes you feel better... ;)

When your root privileged software installer is telling you *I am in an Unknown State with an Unknown Role*, you should be concerned. If only Me and the OP are experiencing this than maybe our machines have been compromised.

Apper or the update applet are not "root privileged" at all. If that status messages disturb you, disable the "Software Updater" applet in the system tray settings, and only use Apper (the application, which shows the correct status messages btw) or YaST/zypper to update your system. You might also want to file a bug report at bugs.kde.org. This is in no way an openSUSE-specific issue. -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=908194 Michele Cherici changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |one@contezero.com --- Comment #6 from Michele Cherici --- (In reply to Wolfgang Bauer from comment #4)

Sorry, but I don't see how this is "Major". The update applet doesn't know which text to display because of changes in PackageKit-Qt. But that's only cosmetical.

This is not a "cosmetical" bug, it's a big usability problem, when there is a Flash plugin update you have to accept the eula and then apper show the 'unknown state' message forever and you don't known what's happening. I think it's related to bug 908730 and 899755 -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=908194 --- Comment #8 from Michele Cherici --- (In reply to Wolfgang Bauer from comment #7)

(In reply to Michele Cherici from comment #6)

...

This is not a "cosmetical" bug, it's a big usability problem,

Big usability problem? It's just an incorrect/missing status message.

The "gig usability problem" was referred to the update problem with Flash EULA.

...

when there is a Flash plugin update you have to accept the eula and then apper show the 'unknown state' message forever and you don't known what's happening.

That seems to be a bug in PackageKit, it seems to hang after accepting the EULA. I can reproduce it with "pkcon update". If you interact with PackageKit in any way, it will continue.

...

I think it's related to bug 908730 and 899755 No, it isn't.

Well, PackageKit hanging after the EULA acceptance is of course bug#908730, but that's totally unrelated to this one.

I supposed the bugs were related because I got the same 'unknown state' message. -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=908194 --- Comment #10 from Wolfgang Bauer --- (In reply to Michele Cherici from comment #8)

(In reply to Wolfgang Bauer from comment #7)

...

(In reply to Michele Cherici from comment #6)

...

This is not a "cosmetical" bug, it's a big usability problem,

Big usability problem? It's just an incorrect/missing status message.

The "gig usability problem" was referred to the update problem with Flash EULA.

But that is a completely different bug, and as mentioned it is in PackageKit itself AFAICT.

I supposed the bugs were related because I got the same 'unknown state' message.

No. The update plasmoid just displays the text "Unknown State" whatever the state is. But again, this is just a wrong text string. In detail: the translation of the state number into the text message is wrong/not working because of a limitation in Qt4 when calling C++ functions from a QML plasmoid using an Enum as parameter. PackageKit and Apper are perfectly aware of the current state though. (In reply to Joschi Brauchle from comment #9)

So hopefully we will see your fixes in openSUSE 13.2 soon?

I think I'm going to submit it to KDE:Extra in the next days, yes. An offical update for 13.2 will take a bit longer though, as the maintenance process takes about a week from submission of the update to the release (for testing). Btw, my apper packages also contain other fixes, for bug#901067 e.g. -- You are receiving this mail because: You are on the CC list for the bug.

http://bugzilla.opensuse.org/show_bug.cgi?id=908194 Wolfgang Bauer changed: What |Removed |Added ---------------------------------------------------------------------------- Status|IN_PROGRESS |RESOLVED Resolution|--- |FIXED --- Comment #13 from Wolfgang Bauer --- The updater plasmoid now should correctly show the current role/status. The update is in Tumbleweed and has been released for 13.2, so let's close this. -- You are receiving this mail because: You are on the CC list for the bug.