[Bug 848748] New: crash if I interact with empathy - no one specific action causes the crash
https://bugzilla.novell.com/show_bug.cgi?id=848748 https://bugzilla.novell.com/show_bug.cgi?id=848748#c0 Summary: crash if I interact with empathy - no one specific action causes the crash Classification: openSUSE Product: openSUSE 13.1 Version: RC 2 Platform: x86-64 OS/Version: Other Status: NEW Severity: Critical Priority: P5 - None Component: GNOME AssignedTo: bnc-team-gnome@forge.provo.novell.com ReportedBy: firebird209@gmail.com QAContact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:24.0) Gecko/20100101 Firefox/24.0 This issue has been happening for a week or so now, in RC1 and now in a clean install of RC2 as well. I don't know what exactly is causing it, but when using empathy, not just in gnome, but in, for example, xfce as well, if I close an empathy chat window, if I interact with empathy's preferences window, such as changing the chat theme, something crashes and I wind up being brought back to gdm login. I cannot say I've found much helpful information in the logs, however one thing I did find in /var/log/gdm/:0.log.3 is: (EE) Caught signal 11 (Segmentation fault). Server aborting (EE) (EE) Please consult the The X.Org Foundation support at http://wiki.x.org for help. (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information. (EE) (II) AIGLX: Suspending AIGLX clients for VT switch (EE) Server terminated with error (1). Closing log file. I am not sure if this is the culprit of the crash, however, but it's about all I've been able to find thus far. A grep of /var/log/Xorg.0.log for (EE) finds the following: (WW) warning, (EE) error, (NI) not implemented, (??) unknown. [ 4746.274] (EE) [ 4746.274] (EE) Backtrace: [ 4746.274] (EE) 0: /usr/bin/Xorg (xorg_backtrace+0x3d) [0x584cbd] [ 4746.274] (EE) 1: /usr/bin/Xorg (0x400000+0x188a29) [0x588a29] [ 4746.274] (EE) 2: /lib64/libpthread.so.0 (0x7fc4f1fee000+0xf9f0) [0x7fc4f1ffd9f0] [ 4746.274] (EE) 3: /usr/bin/Xorg (FreeGC+0x16) [0x44ecb6] [ 4746.274] (EE) 4: /usr/bin/Xorg (0x400000+0x5e6a2) [0x45e6a2] [ 4746.274] (EE) 5: /usr/bin/Xorg (FreeResource+0xa1) [0x45f131] [ 4746.274] (EE) 6: /usr/bin/Xorg (0x400000+0x38e6a) [0x438e6a] [ 4746.275] (EE) 7: /usr/bin/Xorg (0x400000+0x3cade) [0x43cade] [ 4746.275] (EE) 8: /usr/bin/Xorg (0x400000+0x2c05a) [0x42c05a] [ 4746.275] (EE) 9: /lib64/libc.so.6 (__libc_start_main+0xf5) [0x7fc4f0e61be5] [ 4746.275] (EE) 10: /usr/bin/Xorg (0x400000+0x2c3a1) [0x42c3a1] [ 4746.275] (EE) [ 4746.275] (EE) Segmentation fault at address 0x28 [ 4746.275] (EE) [ 4746.275] (EE) Caught signal 11 (Segmentation fault). Server aborting [ 4746.275] (EE) [ 4746.275] (EE) [ 4746.275] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information. [ 4746.275] (EE) [ 4746.333] (EE) Server terminated with error (1). Closing log file. The crash happens every single time when closing a chat window, however doesn't always happen when interacting with the preferences window. Reproducible: Always Steps to Reproduce: 1. Open empathy 2. Chat with someone and close the chat window (with the X in the top right corner) or interact with the Preferences window. 3. The crash will occur (every time when closing the chat window) or sometimes when interacting with the Preferences window. Actual Results: The actual result is that when using empathy and closing a chat window, a crash occurs every time, and occurs sporadically when interacting with the Preferences window. Expected Results: The expected result would be, when using empathy, for a crash not to occur at all, and instead for it to be a stable chat application. This issue occurs on both RC1 and now a clean / fresh install of RC2. I am using the default gnome adwaita theme, default icon set, and so forth, nothing is modified from the default except for my font choice in gnome-tweak-tool of bumping Cantrell up to 12 from 11 and choosing the Monospace font of DejaVu Sans Mono. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=848748
https://bugzilla.novell.com/show_bug.cgi?id=848748#c1
Dominique Leuenberger
https://bugzilla.novell.com/show_bug.cgi?id=848748
https://bugzilla.novell.com/show_bug.cgi?id=848748#c2
--- Comment #2 from fire bird
The crash seems to be in X itself.
CCing sndirsch, who might have some insight alreeady.
Fire Bird: can you get a full stack trace of this crash? Likely by configuring your system to create core dumps in a spec. location (I use /cores; world-writable and /cores/%e-%t-%u.core in /proc/sys/kernel/core_pattern
Hi Dominique, I have a .core file generated (thanks for your help on how to do that) but I cannot attach it here as I'm told it exceeds 10MB in size. I was playing around some more with this last night (November 3, 2013) and it seems the issue could be stemming from the Adwaita theme.... I had been customizing things a bit the other day and switched to a Zukitwo theme (gnome shell, window decorations, gtk, etc.) and empathy worked quite well, it didn't crash or have the same behavior as with Adwaita, so, I then switched things back to Adwaita, restarted empathy, and the crash occurred again.... I'm not sure how to track a theme bug down, but just throwing that out there as some new information I've discovered with regards to this bug. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=848748
https://bugzilla.novell.com/show_bug.cgi?id=848748#c3
Pedro Albuquerque Santos
https://bugzilla.novell.com/show_bug.cgi?id=848748
https://bugzilla.novell.com/show_bug.cgi?id=848748#c4
--- Comment #4 from Pedro Albuquerque Santos
https://bugzilla.novell.com/show_bug.cgi?id=848748
https://bugzilla.novell.com/show_bug.cgi?id=848748#c5
Dominique Leuenberger
I have a .core file generated (thanks for your help on how to do that) but I cannot attach it here as I'm told it exceeds 10MB in size. I was playing around some more with this last night (November 3, 2013) and it seems the issue could be stemming from the Adwaita theme.... I had been customizing things a bit the other day and switched to a Zukitwo theme (gnome shell, window decorations, gtk, etc.) and empathy worked quite well, it didn't crash or have the same behavior as with Adwaita, so, I then switched things back to Adwaita, restarted empathy, and the crash occurred again.... I'm not sure how to track a theme bug down, but just throwing that out there as some new information I've discovered with regards to this bug.
Uploading the .core file would not help.. what we need is a stack trace. using gdb, you can load the core file as 'reference' and do a stack trace based on that crash (instead of trying to reproduce the crash while running gdb). Anyway.. intel driver seems to be a good pointer already... (the initial crash did show it being in X after all.. not gnome). changing component to Xorg for now.. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=848748
https://bugzilla.novell.com/show_bug.cgi?id=848748#c6
Hendrik Vogelsang
https://bugzilla.novell.com/show_bug.cgi?id=848748
https://bugzilla.novell.com/show_bug.cgi?id=848748#c7
Nenad Latinović
https://bugzilla.novell.com/show_bug.cgi?id=848748
https://bugzilla.novell.com/show_bug.cgi?id=848748#c8
Hrvoje Senjan
https://bugzilla.novell.com/show_bug.cgi?id=848748
https://bugzilla.novell.com/show_bug.cgi?id=848748#c
Stefan Dirsch
https://bugzilla.novell.com/show_bug.cgi?id=848748
https://bugzilla.novell.com/show_bug.cgi?id=848748#c9
--- Comment #9 from Stefan Dirsch
https://bugzilla.novell.com/show_bug.cgi?id=848748
https://bugzilla.novell.com/show_bug.cgi?id=848748#c10
--- Comment #10 from Nenad Latinović
https://bugzilla.novell.com/show_bug.cgi?id=848748
https://bugzilla.novell.com/show_bug.cgi?id=848748#c11
Stefan Dirsch
participants (1)
-
bugzilla_noreply@novell.com