[Bug 396029] New: SaX2 does not detect monitor correctly
https://bugzilla.novell.com/show_bug.cgi?id=396029 Summary: SaX2 does not detect monitor correctly Product: openSUSE 11.0 Version: RC 1 Platform: i686 OS/Version: openSUSE 11.0 Status: NEW Severity: Major Priority: P5 - None Component: SaX2 AssignedTo: sndirsch@novell.com ReportedBy: kjwaugh@gmail.com QAContact: qa@suse.de Found By: --- I am using a KDS monitor (XF-70) and during the latter Hardware detection phase of the Configuration it sets the refresh rates "Out of Range" so that you can't complete final stages of Installation. I was able to CTRL+ALT+"+" to get X to use a lesser screen resolution and complete the installation. For the preferred Resolution of 1280x1024 (or 1280x768) the suggested Vertical refresh rate is way out of spec at 165 Hz - I found my manual and it advises a setting of 60-65 Hz. Once I walked through Yast2 then SaX2 I was able to set this correctly and then I logged out and logged back in with much satisfaction. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|sndirsch@novell.com |ms@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sndirsch@novell.com Summary|SaX2 does not detect monitor correctly |sax2: does not detect monitor correctly -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User ms@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c1 Marcus Schaefer <ms@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Severity|Major |Normal Status|NEW |NEEDINFO Info Provider| |kjwaugh@gmail.com --- Comment #1 from Marcus Schaefer <ms@novell.com> 2008-05-31 03:56:38 MDT --- could you provide the information of the commands: hwinfo --monitor sysp -q xstuff thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User kjwaugh@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c2 --- Comment #2 from Keith Waugh <kjwaugh@gmail.com> 2008-05-31 10:12:42 MDT --- Created an attachment (id=219344) --> (https://bugzilla.novell.com/attachment.cgi?id=219344) hwinfo and sysp output Here is the info you requested. Thanks for your help. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User kjwaugh@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c3 --- Comment #3 from Keith Waugh <kjwaugh@gmail.com> 2008-05-31 13:16:19 MDT --- So I was probably not accurately describing this bug; The monitor is detected accurately but the Vertical Refresh Rate range is set incorrectly at 160 HZ. According to my monitor's manual, Vert Freq should be 75.03 for 1024x768 and 60.02 for 1280x1024. I use 1280x1024 and it works fine if manually set at 65 HZ. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User ms@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c4 --- Comment #4 from Marcus Schaefer <ms@novell.com> 2008-06-02 04:25:02 MDT --- hmm, your monitor supports up to 160Hz but also suggests specific vertical ranges for different resolutions. The modeline timing set for the preferred mode also looks good to me so I still don't understand why it goes out of range. Could you try the following: init 3 rm /var/log/Xorg* cp /etc/X11/xorg.conf /etc/X11/xorg.conf.keith sax2 -a ===> run X by calling X ====> stop X by typing Ctrl-Alt-BackSpace (two times) send the files: /etc/X11/xorg.conf /var/log/Xorg* Thanks -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User kjwaugh@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c5 --- Comment #5 from Keith Waugh <kjwaugh@gmail.com> 2008-06-02 09:52:40 MDT --- Here you go again; it went off without any problem - except of course I had to reset it back using the method from my original post - Ctrl-Alt-+ and loading up sax2 to set the Vert Refesh to 70 this time and it works normally. Attachments are in email. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |ASSIGNED -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c9 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |NEEDINFO Info Provider| |kjwaugh@gmail.com --- Comment #9 from Stefan Dirsch <sndirsch@novell.com> 2008-06-03 08:00:49 MDT --- I don't believe the 160Hz. This must a different issue, which in the end results in no signal at all. :-( BTW, are we talking about a CRT or TFT monitor? Is it connected via VGA or DVI cable? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC|sndirsch@novell.com | AssignedTo|ms@novell.com |sndirsch@novell.com Status|NEEDINFO |NEW Component|SaX2 |X.Org Info Provider|kjwaugh@gmail.com | QAContact|qa@suse.de |xorg-maintainer-bugs@forge.provo.novell.com Summary|sax2: does not detect monitor correctly |radeon: monitor apparently gets 160Hz as | |vertical sync -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c11 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|kjwaugh@gmail.com | --- Comment #11 from Stefan Dirsch <sndirsch@novell.com> 2008-06-03 08:16:41 MDT --- (In reply to comment #9 from Stefan Dirsch)
I don't believe the 160Hz. This must a different issue, which in the end results in no signal at all. :-(
BTW, are we talking about a CRT or TFT monitor? Is it connected via VGA or DVI cable?
According to http://www.kdsusa.com/ProductDetails.asp?prod=8 this is a CRT - connected via VGA cable of course. Dot Clock: 110 MHz (max) Frequency: 30-70 kHz (horizontal), 50-160 Hz (vertical) I will try to reproduce the issue you're seing. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User kjwaugh@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c12 --- Comment #12 from Keith Waugh <kjwaugh@gmail.com> 2008-06-03 08:31:23 MDT --- OK here are the files again - I think I got them at the right point (this time). I have also included screenshots of the SaX2 screens before I reset back to a working desktop resolution. What I saw after the above test (sax2 -a) was "Out of Range". I gathered the log files etc. then I stepped back to a lesser resolution and captured the screenshots. Hope this gives you what you need. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User kjwaugh@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c13 --- Comment #13 from Keith Waugh <kjwaugh@gmail.com> 2008-06-03 08:33:10 MDT --- Created an attachment (id=219823) --> (https://bugzilla.novell.com/attachment.cgi?id=219823) Xorg logs and screen captures -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c14 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |sndirsch@novell.com Status|ASSIGNED |NEW Component|X.Org |SaX2 QAContact|xorg-maintainer-bugs@forge.provo.novell.com |qa@suse.de Summary|radeon: monitor apparently gets 160Hz as |sax2: wrong vsync minimum specified (44 Hz |vertical sync |instead of 50 Hz) for KDS:XF-70 --- Comment #14 from Stefan Dirsch <sndirsch@novell.com> 2008-06-03 08:55:20 MDT --- This makes much more sense now. xorg.conf:
VertRefresh 44-160
Xorg.0.log:
(II) RADEON(0): Monitor[0]: Using vrefresh range of 44.00-160.00 Hz (--) RADEON(0): Virtual size is 1280x1024 (pitch 1280) (**) RADEON(0): *Mode "1280x1024": 77.6 MHz, 46.2 kHz, 44.0 Hz (II) RADEON(0): Modeline "1280x1024"x44.0 77.62 1280 1344 1480 1680 1024 1025 1028 1050 (46.2 kHz)
==> 44Hz is the problem here. What the monitor probes (160Hz) is bogus. So the monitor detection is wrong here. It should detect 30-70 kHz (horizontal) 50-160 Hz (vertical) instead of HorizSync 30-70 VertRefresh 44-160 The easiest way to fix this would be add an entry to our monitor database, but we already have one. But why is it not used? #============================================== # XF-70 #---------------------------------------------- KDS:XF-70 { DDC=STC0777 Hsync=30-70 Vsync=50-160 } I'm sorry, that I need to reassign this one back to you, Marcus. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- AssignedTo|sndirsch@novell.com |ms@novell.com -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User ms@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c15 Marcus Schaefer <ms@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO Info Provider| |kjwaugh@gmail.com --- Comment #15 from Marcus Schaefer <ms@novell.com> 2008-06-03 09:27:15 MDT --- hmm, I have no clue. Could you provide the /var/log/SaX.log file just to be sure the xorg.conf from your last log archive has been created by the "sax2 -a" call I sent in comment #4 ? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User kjwaugh@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c16 --- Comment #16 from Keith Waugh <kjwaugh@gmail.com> 2008-06-03 09:51:07 MDT --- Created an attachment (id=219847) --> (https://bugzilla.novell.com/attachment.cgi?id=219847) Sax Log Hope this is the one you need - or do you need me to re-run the test first? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User kjwaugh@gmail.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c17 --- Comment #17 from Keith Waugh <kjwaugh@gmail.com> 2008-06-03 10:04:54 MDT --- Created an attachment (id=219848) --> (https://bugzilla.novell.com/attachment.cgi?id=219848) Sax log after re-test I re-ran the Sax -a and here is the log from that. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 Stefan Dirsch <sndirsch@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |ASSIGNED Info Provider|kjwaugh@gmail.com | -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User eich@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c18 Egbert Eich <eich@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |eich@novell.com --- Comment #18 from Egbert Eich <eich@novell.com> 2008-06-04 00:32:07 MDT --- Keith, when you do Ctrl-Alt-+ what's the resolution of the mode you will get? There seem to b 7 valid modes set up in the server: (**) RADEON(0): *Default mode "1280x1024": 108.0 MHz, 64.0 kHz, 60.0 Hz (II) RADEON(0): Modeline "1280x1024"x60.0 108.00 1280 1328 1440 1688 1024 1025 1028 1066 +hsync +vsync (64.0 kHz) (**) RADEON(0): *Default mode "1280x960": 108.0 MHz, 60.0 kHz, 60.0 Hz (II) RADEON(0): Modeline "1280x960"x60.0 108.00 1280 1376 1488 1800 960 961 964 1000 +hsync +vsync (60.0 kHz) (**) RADEON(0): *Default mode "800x600": 40.0 MHz, 37.9 kHz, 60.3 Hz (II) RADEON(0): Modeline "800x600"x60.3 40.00 800 840 968 1056 600 601 605 628 +hsync +vsync (37.9 kHz) (**) RADEON(0): *Default mode "640x480": 25.2 MHz, 31.5 kHz, 59.9 Hz (II) RADEON(0): Modeline "640x480"x59.9 25.18 640 656 752 800 480 490 492 525 -hsync -vsync (31.5 kHz) (**) RADEON(0): Default mode "1152x768": 65.0 MHz, 44.2 kHz, 54.8 Hz (II) RADEON(0): Modeline "1152x768"x54.8 65.00 1152 1178 1314 1472 768 771 777 806 +hsync +vsync (44.2 kHz) (**) RADEON(0): Default mode "800x600": 36.0 MHz, 35.2 kHz, 56.2 Hz (II) RADEON(0): Modeline "800x600"x56.2 36.00 800 824 896 1024 600 601 603 625 +hsync +vsync (35.2 kHz) (**) RADEON(0): Default mode "400x300": 20.0 MHz, 37.9 kHz, 60.3 Hz (D) (II) RADEON(0): Modeline "400x300"x60.3 20.00 400 420 484 528 300 300 302 314 doublescan +hsync +vsync (37.9 kHz) so you should be able to switch between those. Can you tell us which ones aren't working? I'd be especially intereseted in the "1280x960"x60.0 mode as it uses very similar timing and the same clock. Does the original mode (1280x1024) still produce wrong vrefresh when you switcjh back to it coming from a different mode? -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User eich@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c19 --- Comment #19 from Egbert Eich <eich@novell.com> 2008-06-04 01:02:48 MDT --- Hrm, this is quite confusing. Both the DDC data from the monitor and hwinfo --monitor report the correct ranges. Where does the bogus 44Hz come from? Also the log file contained in comment #16 seems to use the right range and a perfectly valid mode line. Now do all the modes work with this setup? If so please forget my previous comment. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User sndirsch@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c20 --- Comment #20 from Stefan Dirsch <sndirsch@novell.com> 2008-06-04 01:53:24 MDT --- I found the 44Hz in xorg.cong/Xorg.0.log of attachment of comment #13. I have no clue, why SaX2 uses it as minmum vsync value. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=396029 User ms@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=396029#c22 Marcus Schaefer <ms@novell.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|ASSIGNED |RESOLVED Resolution| |FIXED --- Comment #22 from Marcus Schaefer <ms@novell.com> 2008-06-04 04:11:06 MDT --- - I have changed all places with less than 50Hz - There were two CDB entries for the same model, removed the wrong one -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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