[Bug 680118] New: Main Internet Applications cannot connect after resume from hibernation or suspend
https://bugzilla.novell.com/show_bug.cgi?id=680118 https://bugzilla.novell.com/show_bug.cgi?id=680118#c0 Summary: Main Internet Applications cannot connect after resume from hibernation or suspend Classification: openSUSE Product: openSUSE 11.4 Version: Final Platform: i586 OS/Version: Linux Status: NEW Severity: Critical Priority: P5 - None Component: Network AssignedTo: bnc-team-screening@forge.provo.novell.com ReportedBy: ford_dent@yahoo.co.uk QAContact: qa@suse.de Found By: Customer Blocker: --- After resume from hibernation or suspend browsers, email clients and chat etc no longer connect to external web servers. However ping is unaffected... there is no problem to ping external web servers around the globe... This seems to be a new development with 11.4 : previous workarounds for prior versions (11.3, 11.2 etc) using ifdown eth0 and ifup eth0 no longer restore internet connection for the main user internet applications. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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zj jia
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Li Bin
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Li Bin
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Li Bin
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Ford Dent
Ford,
Please describe your issue more in detail, I don't know where is your issue.
After suspend, could you ping the url? ping www.google.com
However ping is unaffected... there is no problem to ping external web servers around the globe... ----- > There is no problem with ping. I can ping www.google.com
If it's okay, the Network works well, and check what's the status of the nm-applet, it display disconnect or connect? If it's okay, the NetworkManager don't have the issue, and we need to check why the other client can't work.
I don't use Network Manager because in 11.2 and 11.3 I had to switch to Traditional ifup as I will explain below. I have been using Traditional ifup in versions 11.2 and 11.3 because I had this problem using Network Manager. When I suspend in 11.2 or 11.3 I had to stop using Network Manager and use Traditional ifup -- executing ifdown eth0 and ifup eth0 on resume or thaw for internet applications to work. Ping google.com worked ok though. Testing with Network Manager in 11.4 it shows 'Connected' on resume and ping google.com works ok. But internet applications do not work. I therefore expected to have to use Traditional ifup but this no longer solves the problem which it used to solve in 11.2 and 11.3 I hope this clarifies things! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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--- Comment #3 from Ford Dent
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--- Comment #4 from Ford Dent
Ford,
Please describe your issue more in detail, I don't know where is your issue.
After suspend, could you ping the url? ping www.google.com
If it's okay, the Network works well, and check what's the status of the nm-applet, it display disconnect or connect? If it's okay, the NetworkManager don't have the issue, and we need to check why the other client can't work.
thanks!
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Li Bin
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--- Comment #6 from Ford Dent
So first let's make sure which one cause this issue.
When you met this issue, how about restart the firefox or the other client? And could view the text page with 'w3m www.google.com'?
Thanks!
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--- Comment #7 from Li Bin
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--- Comment #8 from Ford Dent
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Ford Dent
Ford,
Please attach your route tables before and after resume.
just run 'route -nveeN' before the suspend and after the resume.
Thanks!
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Li Bin
Bin
Any update/progress on this?
Route tables submitted as requested below.
At present unable to complete upgrade to 11.4 and stop using 11.3 because of this problem.
Ford
(In reply to comment #7)
Ford,
Please attach your route tables before and after resume.
just run 'route -nveeN' before the suspend and after the resume.
Thanks!
Ford, Sorry for late, I met this issue in my office, it works fine in my home, but I can't visit the website in office, and ping is okay, but all of website was resolved one ip address which is my service provider at home. And I don't know why the NM not update it. Just delete it, now it works fine. I thought it's related to you resolv.conf. Could paste it? Or could delete the /etc/resolv.conf then reclick the connection to connect again? Thanks! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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Ford Dent
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--- Comment #12 from Ford Dent
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Ye Yuan
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