[Bug 796168] New: Scanning into LibreOffice fails
https://bugzilla.novell.com/show_bug.cgi?id=796168 https://bugzilla.novell.com/show_bug.cgi?id=796168#c0 Summary: Scanning into LibreOffice fails Classification: openSUSE Product: openSUSE 12.2 Version: Final Platform: x86-64 OS/Version: openSUSE 12.2 Status: NEW Severity: Critical Priority: P5 - None Component: LibreOffice AssignedTo: bnc-team-ooo@forge.provo.novell.com ReportedBy: linux@interworld.net.au QAContact: qa-bugs@suse.de Found By: --- Blocker: --- User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/17.0 Firefox/17.0 Scanning with OpenSuse version of 'LibreOffice' fails. It only works if I don't change resolution and scan type from the default (75DPI, color). After changing, it never works again. I tried 'LibereOffice' on a laptop from a OS 12.2 Live DVD. No go! I tried this with Gnome 3, Kde and Xfce Desktop. Xsane and simplescan work fine. I also have a laptop with OS 11.4, with the last updates. No go! Printer/Scanners tested with are 'HP Deskjet F2179' and 'HP PSC 1410'. Reproducible: Always Steps to Reproduce: 1. Fresh install OS 12.2 with all Updates (Automatic Install). 2. Configure printer and scanner 3. Test scanner with 'xsane, and 'simplescan' 4. Start LibreOffice 'Writer' 5. Go on Menu Bar to Insert->Picture->Scan->Select Source 6. Scan with Default (75DPI, Colour) 7. Go on Menu Bar to Insert->Picture->Scan->Select Source 8. Change from Default (75DPI, Colour) to any other setting, like 300DPI, LineArt. 9. Scan again. 10. No Go! Actual Results: Impossible to scan documents into LibreOffice Writer. After retrying to scan, Writer aborts. Expected Results: Scanned documents and photos should appear in LibreOffice Writer. LibreOffice 3.5:build-413 Build ID: 350m1(Build:413); hplip 3.12.4-3.1.2 Scanning into LibreOffice works fine when using: Debian Mint (LibreOffice 3.5.4.2 Build ID: 350m1(Build:2), hplip 3.12.6-3; Sabayon (Version 3.6.3.2 Build ID: Sabayon official package), hplip 3.12.9-r1~0. I tested this with OS 12.2, Gnome 3, Kde and Xfce Desktops on a x86-64 Desktop PC, 2 laptops and Oracle VirtualBox VM's -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=796168 https://bugzilla.novell.com/show_bug.cgi?id=796168#c1 Yifan Jiang <yfjiang@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEW |NEEDINFO CC| |yfjiang@suse.com InfoProvider| |llunak@suse.com QAContact|qa-bugs@suse.de |yfjiang@suse.com --- Comment #1 from Yifan Jiang <yfjiang@suse.com> 2013-01-15 03:03:20 UTC --- Hi Lubos, I don't really have a scanner on hand. The sane test device would not have this problem reproduced. Is it possible to have particular log to identify the problem? Thanks for taking a look :) -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=796168 https://bugzilla.novell.com/show_bug.cgi?id=796168#c2 Jan Holesovsky <kendy@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |kendy@suse.com InfoProvider|llunak@suse.com |linux@interworld.net.au --- Comment #2 from Jan Holesovsky <kendy@suse.com> 2013-02-13 16:24:17 UTC --- Elmar: Strace would be most helpful here, to check if LibreOffice, or sane is to blame. Can you please produce one for us? Here are the instructions: http://en.opensuse.org/openSUSE:Bugreport_LO#How_to_get_strace_log Thank you in advance! -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
https://bugzilla.novell.com/show_bug.cgi?id=796168 https://bugzilla.novell.com/show_bug.cgi?id=796168#c3 Andreas Jaeger <aj@suse.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|NEEDINFO |RESOLVED InfoProvider|linux@interworld.net.au | Resolution| |NORESPONSE --- Comment #3 from Andreas Jaeger <aj@suse.com> 2014-07-28 12:12:44 UTC --- No reaction for a long time, closing as noresponse -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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