[Bug 438621] New: hard to reply to notification mails
https://bugzilla.novell.com/show_bug.cgi?id=438621 User poeml@novell.com added comment https://bugzilla.novell.com/show_bug.cgi?id=438621#c2888 Summary: hard to reply to notification mails Product: openSUSE.org Version: unspecified Platform: Other OS/Version: Other Status: NEW Severity: Normal Priority: P5 - None Component: BuildService AssignedTo: freitag@novell.com ReportedBy: poeml@novell.com QAContact: adrian@novell.com Found By: --- I have got a mail containing the following: <-------------------------------------- Date: Wed, 22 Oct 2008 01:51:37 UT From: hermes@opensuse.org To: Susanne Oberhauser <froh@novell.com>, Mauro Parra Miranda <Mauro@novell.com>, Michael Schroeder <mls@novell.com>, Marcus Schaefer <ms@novell.com>, poeml@suse.de Subject: New submit-request #2888 for openSUSE:Tools/osc X-Mailer: openSUSE Notification System submit-request from: mpmiranda [... skipped the rest] --------------------------------------> The sender is "hermes@opensuse.org", and if I hit reply in my mail program it'll try to respond to hermes@opensuse.org instead of the person which initiated the request. It is cumbersome to pick the right email adress from the header to find the person to reply to. In the above case, I need to guess that "Mauro Parra Miranda <Mauro@novell.com>" is the email address of "mpmiranda". I actually failed to find it at all, but on third look. Please send the mail with From set to the initiating users email address. If that doesn't work for some unknown reasons, you could least set the Reply-to to this address. Having a proper From (as CVS or SVN mails typically have) also allows to see the sender in MUAs without opening the mails. This again would make it easier to follow threads and structure in the mass of notification mails that one can get. -- Configure bugmail: https://bugzilla.novell.com/userprefs.cgi?tab=email ------- You are receiving this mail because: ------- You are on the CC list for the bug.
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